Dear women,
we know that you play Escape from Tarkov and love weapons no less than men.
We heartily congratulate you on the spring holiday, International Women's Day, March 8!
Read moreDear women,
we know that you play Escape from Tarkov and love weapons no less than men.
We heartily congratulate you on the spring holiday, International Women's Day, March 8!
Read more1 hour ago, TheWay said:At the moment, players may have difficulties entering the game.
We are already working to fix this issue as fast as we can.
We apologize for any inconvenience caused. Thank you for your patience and understanding.
The problem has been resolved.
At the moment, players may have difficulties entering the game.
We are already working to fix this issue as fast as we can.
We apologize for any inconvenience caused. Thank you for your patience and understanding.
Dear Escapers!
We are glad to present you the preliminary patchnotes for the upcoming 0.12.4 patch!
Added:
Hello sir,
we are working on the server issues, you can read more about the current situation and our works in the topic that I am sharing below:
Since the topic was answerd, I am locking it.
#Locked
Hello sir,
I recommend you to contact our support center through the game launcher, if sYs and other users won't be able to help you.
You can see the instruction how to do that in the topic that I am sharing below:
TarkovTV podcast is live!
TarkovTV LIVE!
Watch it live on March 5, on official channel twitch.tv/battlestategames at 19.00 MSK (16:00 GMT, 8:00 PST).
Podcast will be related to current work on the project and to the upcoming features and plans for the next update.
Dont forget to link your twitch account on the project website - drops will be turned on during the podcast.
Read moreWe've installed a technical update of the client to improve the stability of the game.
Everyone needs to download the update through the launcher.
Hello sir,
you are getting everything that is listed on the pre-order page near the upgraded game edition and your stash is getting bigger.
If it did not happen after your upgrade, then please contact our support center through the game launcher, sir.
At the moment, players may have difficulties entering the game.
We are already working to fix this issue as fast as we can. We apologize for any inconvenience caused. Thank you for your patience and understanding
Hello sir,
you can check the prices of the game editions on our site:
https://www.escapefromtarkov.com/preorder-page
Every upgrade costs less depending on the owned edition, but please note that from every transaction there is a tax, the amount of the tax depends on your country.
Hello sir,
please contact the Xsolla's support center about this issues:
We've installed a technical update of the client to improve the stability of the game.
Everyone needs to download the update through the launcher.
Hello sir,
please run your system diagnostics and check if everything is working well.
If nothing will be found, then please contact our support center through the game launcher, you can see the instruction how to do that in the topic that I am sharing below:
Hello sir,
please first launch the launcher as an admin, then please check the integrity of your game files - If nothing is detected and the issue still occurs, then please contact our support center, through the game launcher, you can see the instruction how to do that in the topic that I am sharing below:
Sadly our Polish community team won't make it to the Intel Extreme Masters Expo this year.
We are sorry that this information comes so late, but it was just decided, our Polish community team will do their best to make it up for you in the upcoming events.
We will keep you informed about the future events closer to their dates, please keep an eye on our announcements.
We've installed a technical update of the client to improve the stability of the game.
Everyone needs to download the update through the launcher.
Dear Escapers!
We believe many of you encounter backend issues lately (login issues, disconnects, error 200, 1000, 500 etc.). And many of you just saying - "just buy more servers".
Right now backend server infrastructure consists around 150 servers and this number is rising constantly.
Unfortunately you can't solve some critical bugs or infrastructure problems only with server number increase.
Many issues popping up only with high load testing - which is going on right now.
As it was said before - player numbers are rising fast, load is rising and the chances of critical malfunctions are also rising.
So, that's what we are doing right now 24/7 - we receive a failure - patch it, receive new - patch it and so on. We are refining the system.
So, just to summarize:
In a few minutes we plan to install a technical update on all game servers. The game will not stop.
On updating servers, the raid time will be reduced to 10 minutes.