zwck

There should be a small benchmark test included in the game, which is accessible via a button. It should run a demanding 2-3 minute demo it should have some statistics at the end and a button to submit the data to you guys.

This will lead to solid statistics for us and for you, I personally hate these anecdotal stories, like "when I look at teleporter on bind and fart my frames drop to 27"

Great suggestion! This is something we're considering, but it would take a while to build it (and it would have to be built by the same people that do the perf optimizations)

EarthVSFlyingSaucers

Any word on the run/walk toggle being messed up for some people?

I don't work on that team, but I believe they are aware of it and investigating.

Rawbeatzmusic

3000 Mhz

Thanks!

Rawbeatzmusic

It's an average fps loss, I had 240 fps before with Cpu: amd ryzen 5 2600 and Gpu: Rx 5700 XT, so in the high end pc area. However after the patch I only got 160 to 140, sometimes dipping down to 110 fps in rare cases. Also mentioning that often times it happens when enemies are near me, so I also could see people abousing this to their adventage

What is your memory clock speed?

Heyo! We're actively investigating the issues with freezing this patch.

We've been closely monitoring the data and have not seen an indication in the data that average FPS has gotten worse this patch, so I'm guessing that for those of you experiencing the freezing, it may also result in FPS loss leading up to the freeze.

For those having FPS issues - Is it an average FPS loss, or are you experiencing hitches/freezes?

TheChubsta7

Nah, I don't have motion blur on, that stuff is ugly

We don't have motion blur in Valorant at all!

AchievingAtaraxia

This fixed it.

I reinstalled windows, and reinstalled all my drivers, and this seems to have fixed the problem.

Thanks for all your help, I really do appreciate the time you've taken to help me fix the problem!

YEAHHHHH

I'm so glad we figured it out, man, what a bug. I guess what was happening is that the monitor or your graphics drivers were reporting the wrong monitor information to the game, so we ended up with that junk data. Please pass along the fix if you see anyone else encounter this bug!

Hey - just noting that /u/AchievingAtaraxia and I worked on this for a while. Turns out doing a clean graphics driver install fixed it. If that doesn't do it, reinstalling windows might also be necessary.

AchievingAtaraxia

I have got it installed, same story :(

Have you tried a clean driver install?

(both monitor and graphics card)

AchievingAtaraxia

Yeah, same issue!

Do you have this monitor driver installed? https://www.benq.com/en-us/support/downloads-faq/products/monitor/xl2540/software-driver.html

If not, can you give it a try?

AchievingAtaraxia

I can’t test that unfortunately :(

Dang. So you've tried:
-Default setup
-Same setup, one monitor unplugged
-Same setup, new account
-Different PC, same monitor, same account

All of those had the issue, right?

AchievingAtaraxia

Different monitor, only 1 unfortunately.

Wait...

So you have this bug. You tried making a new account, it still happens.

Then you tried switching to an entirely different PC and different monitor, it still happens??

What if you create a new account AND login to a different PC and monitor?

I'm quite confused lol

AchievingAtaraxia

Sent! :)

I uh.... may have forgotten that I have private messages disabled :(

Reenabled! Can you send it again :(

Sorry about that

AchievingAtaraxia

Update: I managed to test a different PC today and the problem still existed on that PC, even if I switched accounts.

Different PC, same monitors?

AchievingAtaraxia

I found another person on reddit having the same problem.

I think this is something you need to pass on to the devs if possible so it can be fixed in the next patch!

EDIT: Another person

And another

AAAAAND ANOTHER ONE

Seems like a big problem for a lot of people.

This is a real headscratcher.

Can you send me a dxdiag of your machine (direct message because it can contain a bit of personal info)? Just type "dxdiag" in the windows searchbar, run that application, and then click "save all information" and send me that file.

(BTW I am "the devs" so don't worry, it's been passed on :-) )

AchievingAtaraxia

Also, I just checked the file and now it is changing the X/Y resolution sizes in the GameUserSettings file, it is changing them to this

I tried changing the resolution to 1920x1080 in the file again but it did nothing.

What is weird is that I have actually disabled the full-screen scaling option in NVIDIA control panel and I even tried disabling the GPU and it still does the same thing.

Can you try this https://www.youtube.com/watch?v=g4PMq5xBpT4

-disable DPI scaling

You might need to try it on your VAL shortcut, as well as on the game EXE

AchievingAtaraxia

Update: My friend sent me his GameUserSettings file and it still did the exact same thing, stretched to an unrealistic resolution.

It seems like it's a bug in the game itself, I hope it gets fixed next patch.

EDIT: What do I need to change in the GameUserSettings file to force the game to open fullscreen windowed?

I don't recall exactly, but I believe it should be

"FullscreenWindowMode=2"

AchievingAtaraxia

I reinstalled Valorant onto a different drive, deleted all traces of Valorant from the PC before I did and it still does the same thing :/

Can you make sure that your graphics drivers are up to date?

If your monitor has drivers (uncommon), can you also check that your monitor's drivers are up to date?

Can you try unplugging one of your monitors and seeing if it works?

Does it go into this stretched fullscreen on both of your monitors?

SimplyFrankie

Just tested. Once again 100% reproducible by being tabbed out while loading into the match.

Edit: While I'm at it. Bound key for team push to talk gets unbound on relaunch and crosshair color keeps resetting to white.

Heyo! Yes I saw your reply. We're looking further into it, but we won't have a fix for the next patch.

kriegnes

Region: EU

• Type of Bug: In Game Bug

• Description: everytime you start the game, in the first round you play, the game freezes for 10-20 seconds. the bug first appeared in the last beta update and seems to have stayed for the release. bug can also appear at the beginning of the tutorial.

• Steps to reproduce: start the game. start a round. (i dont know if the settings might fix or cause it).

• Expected result: a fun but still competitive gaming experience that doesnt freeze.

• Observed result: a short freeze right after loading finishes and you are standing there with your pistol.

• Reproduction rate: 1:1

• System specs: I5-4570, NVIDIA, 6GB, 1TB HDD/ 500GB SSD, Logitech Driver for mouse and Headset, Windows 10.

Thanks for the report! We're investigating your report (and others) of freezing in-game