Hey BathTub,

I’m not quite sure what you are trying to show in that screenshot. By Chains do you mean the ability, the effect, or the chains that wrap around Kel’thuzad?

If you are referring to the ones that are around the Hero, would you mind forwarding a replay along so I can see what happened to you when you completed the quest, as that is most likely the cause for them not showing normally.

You can do that by following the Bug Attachment Guidelines pinned post

Hey Phrozen

This is correct. Ice Wall is a Time Stop and therefore can affect Deathwing. This is consistent with other Time Stop effects like Void Prison and Ley Line Seal.

Hey!

Thanks for the report, I’ll take a look into this now!

Hey Panzish!

Thanks for the report, we are already testing a fix for this presently, and hope to have it fixed before she goes live! I appreciate bringing it to our attention!

Hey Zeal,

Just for the sake of having as much information as possible, could you possibly let me know which maps you saw (or rather DIDN’T see) the rain and fog, I’d greatly appreciate it!

Hey CaptainWedge,

If you wouldn’t mind, could you please forward me that replay using the Bug Attachment Guidelines

It will be a massive help in researching exactly what happened in your game!

Thanks!

Consider them contacted!

Thanks Sharkbait!

Hey Zeal,

I’ll look into this, I believe the visual is missing on PTR. Thanks for the report!

Hey everyone!

In addition to your system specs, if you could call out what Map you were having the frame drops on, it would be greatly helpful!

Hey there Starfishbzdf,

Thanks for the report, I’ll check this out!

Thanks Mercy,

For extra help, would you mind forwarding the replay along using the Bug Attachment Guidelines

This way I can be super sure I’ll be able to reproduce the issue!

Hey there,

Let’s take a look at your system, see what I can see so I can pass it along to our engineers.

Please include the system’s DxDiag file . Copy and paste the text file created and paste it between two ~~~ like so:

DxDiag

Thanks for this report!

I’ll take a look into it right now.

Thanks again Ectar!

I’ll add it to my list

Hey there!

Thanks for the detailed report, it is a massive help! I will look into that

Thanks!
Huginncord

Hey there!

We have some people looking into this now.

What would be a massive help, is if you all could forward us along your GameLogs folder. You can find your GameLogs folder in your Heroes of the Storm folder, usually located in My Documents. It’ll be somewhere like this C:\Users\$USERNAME\Documents\Heroes of the Storm.

UPDATE: Also, if you could attach the replay for the game as well in the email, that would also be a big help!

You can send that directly to me following the information and email address on this thread. Bug Attachment Guidelines

I understand the concerns and I agree. This post was about the Experience Gain, hence why I am bringing it up.

The remaining issues you brought up here are part of the “Waiting for Results” stuff being known and it is being investigated.

Hey everyone!

So this is an issue that is still on our Mac Support team’s radar. I’d recommend watching the Mac Support Forum for more information. This thread, in particular, as they are the ones working with Apple to resolve the issue. https://us.forums.blizzard.com/en/heroes/t/visual-bugs-since-latest-patch/26789/124

Here is a good post from that thread outlining the situation from our Mac Support blues.

Thanks for your continued reports, and sorry about the silence on this thread. This is still on our radar and we have not forgotten about this issue. Our team is in communication with Apple regarding the issue. There are some requirements that are reliant on other factors that are outside of our control. It’s an immensely frustrating issue and understandably so, but there is no time frame for this yet, since our team wants to ensure everything is set in order rather than have something come up resulting in delays.
We want this fixed for everyone and would prefer that no workarounds...

Hey phinkeke,

I’ve removed the other players battle.tag information. We don’t use the forums to name and shame other players, so please refrain from doing so in the future. If you want to report someone, please use the in-client report function so our specialists can review your report. Additionally, I am going to lock this thread as this isn’t a bug report.

For just a bit of additional information, Blizzard official people will have Blue text in game and a little “Blizz” logo next to their name, if they don’t have that then they are not an admin no.

Hey everyone,

Just for clarity, we are aware of the post-game “Waiting for Results” thing that happens on some brawls.

As for your experience, you will get the experience with or without the screen. We’ve never seen an instance where someone did not get the experience after a Brawl with this, so rest assured, you ARE getting experience