Hey there!

Thanks for the detailed report, it is a massive help! I will look into that

Thanks!
Huginncord

Hey there!

We have some people looking into this now.

What would be a massive help, is if you all could forward us along your GameLogs folder. You can find your GameLogs folder in your Heroes of the Storm folder, usually located in My Documents. It’ll be somewhere like this C:\Users\$USERNAME\Documents\Heroes of the Storm.

UPDATE: Also, if you could attach the replay for the game as well in the email, that would also be a big help!

You can send that directly to me following the information and email address on this thread. Bug Attachment Guidelines

I understand the concerns and I agree. This post was about the Experience Gain, hence why I am bringing it up.

The remaining issues you brought up here are part of the “Waiting for Results” stuff being known and it is being investigated.

Hey everyone!

So this is an issue that is still on our Mac Support team’s radar. I’d recommend watching the Mac Support Forum for more information. This thread, in particular, as they are the ones working with Apple to resolve the issue. https://us.forums.blizzard.com/en/heroes/t/visual-bugs-since-latest-patch/26789/124

Here is a good post from that thread outlining the situation from our Mac Support blues.

Thanks for your continued reports, and sorry about the silence on this thread. This is still on our radar and we have not forgotten about this issue. Our team is in communication with Apple regarding the issue. There are some requirements that are reliant on other factors that are outside of our control. It’s an immensely frustrating issue and understandably so, but there is no time frame for this yet, since our team wants to ensure everything is set in order rather than have something come up resulting in delays.
We want this fixed for everyone and would prefer that no workarounds...

Hey phinkeke,

I’ve removed the other players battle.tag information. We don’t use the forums to name and shame other players, so please refrain from doing so in the future. If you want to report someone, please use the in-client report function so our specialists can review your report. Additionally, I am going to lock this thread as this isn’t a bug report.

For just a bit of additional information, Blizzard official people will have Blue text in game and a little “Blizz” logo next to their name, if they don’t have that then they are not an admin no.

Hey everyone,

Just for clarity, we are aware of the post-game “Waiting for Results” thing that happens on some brawls.

As for your experience, you will get the experience with or without the screen. We’ve never seen an instance where someone did not get the experience after a Brawl with this, so rest assured, you ARE getting experience

Don’t worry about time conversion, we can handle that

That said, I believe that occurrence is too old to help investigate this issue. We’d need an occurrence that happened relatively recently, sometime no older than a week roughly, in order to gather the data needed. If you manage to reproduce it, please post here again to let me know so we can find that occurrence of the issue!

As for the OP, Missigno, the same questions apply to you. If this has happened recently, a time and date would be incredibly helpful!

Hey there,

We are actively investigating this and ask for reports to happen on this forum since it can help us find your account in the sea of players so we can investigate what happened! I’ve also had players who reported this in the past be unable to reproduce this after a recent patch, so I’ve been trying to find someone who is actively having this problem as those other two threads listed are far too old to help.

For clarity, has this issue occurred to your recently? If so do you remember what date? It can help us find the right data if we can know an approximate date and time. If you can let me know that information, I can start digging into what is going on!

Thanks a lot for your patience!

Hey there,

This issue is addressed here New Cassia Skin Bugged

Hey everyone!

Thanks so much for clarifying the specific Skin you are seeing problems with. We are tracking an issue that only affects the “Thunder Goddess Cassia” variant of this new skin.

Thank you all for your patience while we work this out!

Hey there CardiffGiant,

Can you confirm if that skin you purchased and unable to use in Ranked is the Thunder Goddess Cassia skin variant?

If it is a different one, can you please let me know the full name of the Skin that you are seeing locked in Ranked so I can investigate.

Thanks!

Hey there gekko513,

You might want to try our Mac Support forums instead of Bug Report. Support over there would be better equipped to look into an OS level crash and work with you to identify what is happening.

Thanks!

Hey there Murkynamic,

Both of those issues could have so many different things happening that I would need to see a replay of this happening. If you still have some Replays where you see this occur send them along following the Bug Attachment Guidelines. If you don’t have any, just keep an eye out and if you see it happen again, please pass the replay along.

There is not enough information here to help me investigate what you are seeing.

Thanks for the help!

Hey OrangeJuice!

My preliminary poking into this ability is not seeing Tassadar being revealed by dealing or taking damage which is consistent with how Unrevealable works.

If I had to guess, the ability is accidentally being cancelled due to missing protection for that. I’ll continue to investigate!

Thanks for the report!

Hey there Lulliduf,

I’ll need to actually see the replay so I can dig into why this might have happened. If you can, would you be able to email that replay along using the Bug Attachment Guidelines

Hey Kolcrabe,

Let’s try something first. In the upper right-hand corner of the profile page, make sure you have everything selected in the Game Types drop-down and that you are set to Lifetime.

Hey Mangoreaper!

Of those 63 games played, did you win 50? Season Rewards require the completion of the Seasonal Quest Line of winning 50 games.

Hey there HTown,

You are correct that new behavior will have disconnected players have the AI move the Hero back to base.

In regards to the Deathwing issue, I’ll look into this, thanks for the report!

Hey NovaBot,

We are aware of this issue and looking into it now, thank you for the report!

I think that can be very good feedback, however, since this forum is for Bug reports, and there are no bugs here, I’m going to close this thread.

However, I’d encourage you to take this feedback over to the General Discussion forum where we keep an eye out for feedback!

Thanks!
Huginncord