This may explain the situation: https://support.fatshark.se/hc/en-us/articles/360005177317--PC-Help-Why-have-my-items-disappeared-

Thank you. I’ve queried this with our Backend Engineer and hope to have an update for you soon.

We appreciate the update!

Unfortunately, your GPU - the Intel® UHD Graphics 620 - is substantially below the minimum requirements for Vermintide 2. This is likely to result in an unstable experience.

In this situation, the support we can offer is limited and can only recommend submitting a refund request via the Steam client.

Unfortunately, your GPU - the Intel® HD Graphics Family - is substantially below the minimum requirements for Vermintide 2. This is likely to result in an unstable experience.

In this situation, the support we can offer is limited and can only recommend submitting a refund request via the Steam client.

Firstly, are you using a VPN, or anything else that could potentially be interfering with your connection to our servers?

Secondly, have you made any changes to your computer’s hosts? (C:\Windows\System32\drivers\etc)

Lastly, it’s always worth scanning your PC for viruses and malware.

Sorry about your crashes - I can’t identify the cause myself, so I’ve raised your post with our developers and hope to have an update for you next week.

Apologies for the inconvenience.

Thank you for your report, we are aware of this issue.

That’s odd. Could you try a ‘Selective Startup’ by:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC
6. Launch Vermintide 2 as normal, and see if the issue persists

Sorry about this - your account data was corrupted. This should now be resolved, and you should no longer encounter an error on launch.

Please see: https://support.fatshark.se/hc/en-us/articles/360005177317--PC-Help-Why-have-my-items-disappeared-

Could you try briefly disabling any Anti-Virus on the PC, and see if the error persists?

Hi @Guds, am I right in saying you’ve since been able to log in and play as normal?

Thank you, we’re looking in to it.

I’ve queried this internally to see if anybody has any ideas on how to resolve this.

Could you please screenshot the error being produced by Windows, and upload it here?

Error 1127 indicates our backend provider is experiencing some disruption, however it’s my understanding that this is solved now.

Could you try again with BullGuard disabled?

Error 1127 indicates our backend provider is experiencing some disruption, however it’s my understanding that this is solved now.

Error 1127 indicates our backend provider is experiencing some disruption, however it’s my understanding that this is solved now.

That’s unfortunate. I’d recommend you have a read through this: https://support.fatshark.se/hc/en-us/articles/360038965013--PC-PC-crashing-losing-responsiveness-or-Blue-Screening-BSOD-