Hm, it’s odd that you would encounter this particular crash on attempting to connect to others.

Could you try lowering your ‘Worker Thread’ count within the launcher’s ‘Settings’ menu down to 6?

You’re very welcome! Pleased to hear that sorted it.

Please see the response from development below:

It’s impossible for us to diagnose the root cause, but all the provided evidence is pointing towards the routing between you and your friend being faulty somehow. Contacting your ISP about this issue might help provide an avenue for identifying the faulty element. Beyond this advice, it doesn’t look like there is anything more we can do to help unfortunately. Apologies.

We are discussing this internally - but are unable to come to a conclusion as of yet. Will update accordingly.

Are you using Avast or AVG Anti-Virus?

Excellent, that would be Joakim from our QA department!

I will stay in contact with him to see how we’re progressing with this case. Please let me know if you have any problems or questions.

I can see you’re playing now, so I’ll assume this was a brief hiccup.

Could you try disabling it briefly to see if the same issue occurs?

Hello! Are you using Avast or AVG Anti-Virus?

Would you be happy for a member of our QA department to contact you and arrange a time where you can attempt to connect to one another?

We can then monitor the network activity on our end, and ideally identify the issue.

They will provide all instructions, and it shouldn’t take long. Please send over the URL to your Steam profile if you’re okay with this.

What is the URL to your Steam profile, @Folferz?

Unfortunately, there is no crash data in the console log provided.

Could you please copy and paste the crash report produced (containing the long ‘GUID’ string) when this next occurs?

I understand!

I see you’re able to connect to your buddies as normal - are you all located within the same area?

Could you see what happens if you were to switch to DirectX 11 within the launcher’s ‘Settings’ menu?

Is there any numbers or any other information accompanying the error, Yoda?

I believe this is a known issue, but can’t be sure without seeing the entirety of the log. It would be appreciated if you could upload the entire document.

I have responded via the Support Portal. Please allow 24 hours for a response, I am the only one covering customer service here unfortunately.

I appreciate this isn’t always an option, but would you be able to briefly connect your PC to a mobile data hotspot, purely to see if the same issue occurs?

This will help us isolate the issue.

Hi @Sleepchicken - I’ve responded to your query via the Support Portal. We’ll continue our chat there.

We are aware of and looking in to this issue. Thank you for your report.