@ElegantD3ath 

Have you tried reinstalling the game and clearing Origin's cache yet? Strange it's still showing up as Season 1 for you. It's possible there are corrupted files in your game folder when the update was downloaded.

/Blueberry-------------------------------------------------------------------------------------------------
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We will always make sure you get the content/coins you purchased for Apex Legends.

It might take a little bit of time for the purchase to register to the account. If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account. 

Click here to contact an EA Advisor

If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the transaction shows as completed.

Xbox Status

https://support.xbox.com/en-US/xbox-live-status

PlayStation Status

https://status.playstation.com/en-US/

/Blueberry-------------------------------------------------------------------------------------------------
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@Sp4cejimbo 

Are you still getting crashes? Can you upload a DxDiag for us?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry-------------------------------------------------------------------------------------------------
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@DonksGOD 

Are you able to update to the latest version of Windows 10 and try restarting the PC? It looks like you're on a build that's 2 builds lower than the latest.

Do you have Origin In-Game disabled in your In-Game settings? See if disabling gets you in. Sounds like a program running in the background that could be causing it. Try a clean boot and then immediately run Origin as administrator. /Blueberry-------------------------------------------------------------------------------------------------
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@Asinozebra 

Is this for Season 1 wins? Season 1 has officially ended.

/Blueberry-------------------------------------------------------------------------------------------------
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@gazozbora_  Moved your post over to this one.

Before we dive into troubleshooting, have you tried the steps from the Community Crashing Troubleshooting Guide yet?

For FPS drops we've seen success by lowering the Texture Streaming Budge in-game from the Video Settings tab. 

There are some others that found solutions preventing FPS drops below.

https://answers.ea.com/t5/Technical-Issues/FPS-drops-while-at-60fps/m-p/7460926/highlight/true#M1044...

https://answers.ea.com/t5/Technical-Issues/Apex-Legends-FPS-Drop-Memory-Leak/m-p/7441537/highlight/t...

https://answers.ea.com/t5/Technical-Issues/Huge-FPS-drops-and-lag-spikes-on-desktop/m-p/7464153/high...

https://answers.ea.com/t5/Technical-Issues/Low-FPS/m-p/7419583/highlight/true#M107

/Blueberry-------------------------------------------------------------------------------------------------
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@o0kniven0o 

You're legend. Thanks for the fix.

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The team officially tweeted the Season One Battle Pass on March 19th.

/Blueberry-------------------------------------------------------------------------------------------------
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@BG_Stop 

We are not aware of any plans to extend the Battle Pass for Season 1, I'm sorry to hear you and others recently posting did not get the final XP needed for a reward you had your sights on. 

The Battle Pass menu had a timer on it counting down to when Season 1 ended. Do you think there should be more in game pop ups leading up towards the end of the season to let you know how much time is left as a reminder? /Blueberry-------------------------------------------------------------------------------------------------
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@YulianMAngelov 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

Naming & Shaming is NOT allowed on the AHQ forums. Please report them via the link above so it gets sent to the anti-cheat team. Thank you for the help ahead of time!

/Blueberry-------------------------------------------------------------------------------------------------
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@EWTopside5 

We've seen others with the same feedback since the Season ended and we'll make sure the team is aware of how you all feel on the Season ending 2 weeks prior to the next one, however we're not aware of any plans right now of an extension or any changes to the Season 1 deadline. /Blueberry-------------------------------------------------------------------------------------------------
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@LadaBubuk 

Our forum staff nor Live-Support teams will be able to assist with suspended or banned accounts. Please contact our Terms of Service team if you wish to dispute the action on your account or inquire more on this.

Click here to contact Terms of Service /Blueberry-------------------------------------------------------------------------------------------------
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@Ferox_MetaVex 

I'm afraid to say the system you have is under the minimum system requirements. We recommend aiming for a PC closer to the recommended specs for the most desirable experience with Apex Legends. 

Hope to see you in Kings Canyon soon.

Apex Legends Minimum Requirements

https://www.ea.com/games/apex-legends/about/pc-system-requirements

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@Ferox_MetaVex 

Let's see what we can do to make it run better for you in Kings Canyon. Can you upload a DxDiag for us so we can see your system specs?

Any specific troubleshooting steps you've already tried that weren't mentioned? (reinstall the game, Origin, overclocking, etc.)

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

/Blueberry-------------------------------------------------------------------------------------------------
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@ByFede 

Did you reinstall Origin too? As simple as that is, we've seen it help improve performance in games.

Download the latest version here

If there's a program potentially causing it to feel heavy, try a clean boot and then immediately launch the game to see if it plays better.

How to Clean Boot

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

/Blueberry-------------------------------------------------------------------------------------------------
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@ByFede 

Let me know if these steps help below.

• Adjust/lower/disable Ambient Occlusion in NVIDIA control panel (Manage 3D Settings)
• Adjust or disable all forms of Vsync for your monitor
• Increase your GPU and Windows power setting to Max. Open up "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage3D settings" from the left column -> click on the Power management mode drop down box and select "Prefer Maximum Performance".

Lower or disable the following in game:

• Texture Streaming Budget
• Texture filtering
• Ambient Occlusion Quality
• Volumetric Lighting

If you haven't restarted the PC or attempted a reinstall of the game that's worth a try. ( I know it sounds super basic, but it helps and is often overlooked)

/Blueberry-------------------------------------------------------------------------------------------------
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