Posts by CG_SBCrumb

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Update: This appears to also impacting some devices with OS 8.0+. We believe we have found the issue and are working on a fix. I will share more details as soon as I have them.
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There was a hint at the timeline in yesterday's Q&A :)
Hi Holotable Heroes,
We are currently investigating the client crashes on Android devices OS 7.1.1 or lower after yesterday's update. Updating to OS 8.0 should resolve this issue while we investigate this issue. We apologize inconvenience.
Hi folks,
Today's update temporarily turns off Territory Battles due to technical issues. We will update you in the Dev New and Announcements section as we have more to share.


CHANGES
  • Territory Battles have been temporarily turned off while we address the issues posted here
  • We temporarily have changed the rewards for both Territory Battles to 1 credit as we will be providing a make good for the issues with this Territory Battle
Read more
Hi Holotable Heroes,
Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour.
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Firebrigade;c-2022549

@CG_SBCrumb

EDIT: The team has answered a ton of questions that I still need to post and many of stayed extra long today. I won't be gathering any more questions from the thread at this time but most answers live shortly!

Stayed extra long? Isn’t it like 2:45 there? What time does your workday end? Think I may have found part of the problem...
I only asked them to stay for an hour and half to answer questions and they stayed much longer than that. They also have their jobs to do Read more
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Jamerson;c-2022396

yo @CG_SBCrumb how bout those 20 or so questions you said you had answers to from the last q&a? You took lunch and promised to post them later and failed to deliver.

I did added a bunch more after lunch but ran out of time to do all of them. There's sooo many!
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TOPIC: Mechanics/Balance
Q: You’ve stated that the difficulty will not be rolled back after this TB (sic) and that it is to stay the same, can you provide some information as to what’s coming to help level the playing field. Players are worried that this new addition will be hidden behind some massive paywall that will weaken the total community by player retirement.
[list]
[*] A: CG_Tophat - There's a discussion in the community that with this Territory Battle is setting up for a future progression system element that is imminently planned (the theory is typically this seems to be in the next two or three months). Geonosis Light Side is intended to be a long term piece of content that will take some time to master. The difficulty is intentional. We've tried to account for player theory crafters who generally do a great job of finding very powerful strategies in these pieces of content. We do not at this time have an expansion of relics, level cap increase, etc planned in the next three ... Read more
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TOPIC: QoL
Q: I have asked this question in the last 3 Q&A’s and you have never answered this question that so many want an answer to. Quality of life seems to have totally fallen off the radar. When are we going to be able to simulate the tank and sith raids. It is ridiculous that we have continue to complete these raids and it creates totally unnecessary tension in a guild by people fighting for the best slots. Second, mods are my biggest frustration of the game. I have farmed mods nonstop since the rework but have not once gotten a mod with a secondary speed greater than 21. A circle secondary speeds greater than 15 are exceedingly rare. This is a great frustration of many negatively affecting our experience in the game. It’s so bad it is like CG is deliberately punishing the players. This is a major quality of life issue. Stop ignoring these important questions. Thanks
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[*] A: CG_Tophat - Apologies - I don't think we're actively avoiding this question. We get a lot of questions ... Read more
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TOPIC: Technical Issues
Q: It's been going on for over a year now, when will you fix the bug where the game freezes and buttons disappear? I almost lost a perfect record in GAC this time around due to a game crippling bug that you can't fix.
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[*] A: CG_Tophat - Our recently released "battle restart" tech covers about 90% of instances which is a great improvement, but still 10% to fix! We are about to start looking for the next source of the disappearing button issues.
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Q: Did you ever fix the Fives bug? Or does he still need to be in the 5th spot?
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[*] A: CG_Tophat - Still needs to be in the fifth spot. It's something that needs a client release to fix and it's a lower priority item compared to some other things we have ahead of it.
[/list] Read more
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TOPIC: Content
Question Template:
Q: The Mandalorian. I have spoken.
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[*] A: Tophat - Still no current plans for it. We're targeting for some time next year, but no clear timeline.
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TOPIC: Art
Q: In comparison and contrast to models and skins from the Star Wars movies and TV or animated series, which theme do you like the most? For example, in the prequel movies, an original model of B2 Battle Droid seems compact and has one wrist blaster built on its left arm. Later in animated series, its body is bulkier than the original ones from the prequel movies and armed with two wrist blasters on both arms.
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[*] A: CG_RagingSpaniard - This is entirely up to the individuals taste so I cant speak for the rest of the art team. I personally like stylization because it allows you to get to the essence of the characters and settings in a way that live action can't get to sometimes. For instance those Galaxy of Adventures shorts are outstanding and I love them, but then again I really like anime so thats a natural fit for me. The art team has a very diverse set of likes and dislikes so we try to leverage all that information and distill it in something thats uniquely ours. On... Read more
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TOPIC: Economy
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TOPIC: General
Q: Guilds may be great for big groups of friends but I am a solo player. How can I get raid only gear if I am the only member of my guild producing raid tickets and/or taking part in raids and/or territory battles?
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[*] A: Tophat - We made a decision a long time ago about how important/required guilds would be. We decided on making a significant part of the game experience related to guilds. We have no plans in changing the structure of how the rewards or experience of guilds play out. The short answer is you'll need to join a larger guild if you want a regular flow of those items.
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Q: Are we getting any closer to having a more organized way to farm gear? Still waiting for that QOL update where we can choose "favorite" gear to farm it without going through character interfaces.
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[*] A: CG_SvenGG - We are exploring a feature to rework the inventories to introduce a gear inventory, which could introduce functionalities like favoriting gear or crafting and fin... Read more
Hi folks,
Due to technical issues with the Republic Offensive Territory Battle (posted about last night), we will be stopping both Republic Offensive (Geonosis Light) and Rebel Assault (Hoth Light) later today. We will be sending all eligible players rewards as a make good for these issues (more info on that later today). We will not be restarting either of these events immediately to give us time to address the current territory configuration issue and review for any additional bugs. We will not be changing or re-tuning the difficulty for Republic Offensive. We will be updating the current event schedule due to this change and will update our forum post with the new dates of all events.
We apologize for the inconvenience this technical issue has caused. Thank you for your patience. Read more
Hi Holotable Heroes,
Just a quick reminder that we will doing a live Q&A today. You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.
Click the link to submit your questions >> SurveyMonkey Read more
Hi Holotable Heroes,
Several players have reported issues unlocking the correct subsequent territories in phase 2 of Republic Offensive. We are investigating reports that finishing the middle territory will unlock both phase 2 middle and bottom territories (it should only unlock middle territory in phase 2), while finishing the bottom territory in phase 1 will unlock the middle territory in phase 2 (it should only unlock the bottom territory in phase 2).
We will not be intervening on this issue now and will look in to it first thing tomorrow morning.
EDIT: I'm also seeing reports that players who completed stars in the top territory are not unlocking additional territories in phase 2. We are investigating further Read more
Hi Holotable Heroes,
I updated the SWGoH Developer Tracker earlier today, and while I don't normally post when I do my weekly update, I wanted to call out 2 specific issues:
  • Ki-Adi-Mundi can cause an infinite loop with certain squads - We will be addressing this in a future update. We will share more details when we can.
  • The Missing Buttons - We are still monitoring for reports of freezes since the update. The fix seem to have resolved the majority of issues but there may be different bugs causing a very similar behavior. Please share your information here if you are still experiencing this bug.
Read more
Hi Holotable Heroes,
In the Road Ahead, TopHat talked briefly about the Hyperdrive Bundle. We wanted to give more insight into some specifics about this bundle and what you can expect:
Philosophy
When we launched Galaxy of Heroes, player level 60 was considered the “end game.” Today, much of the end-game content is accessible starting at level 85. As the game has evolved, your collection is really what determines your progress in the game rather than your account level.
We’ve heard from many of you in previous Dev Q&A’s that it’s important we focus on improving the new user experience, and help new players in Galaxy of Heroes to get integrated into the game more quickly.
While we want to offer players a new way to get into the action, it’s also important that we respect the time and investment many of you have put into this game over the years. With those things in mind, the key pillars of the Hyperdrive Bundle are:
  • Provide “guild ready” players to help foster guild alliances, social, an...
Read more
Hi Holotable Heroes,
We're collecting questions for the December Developer Q&A and will be answering your inquires live on 12/04 from 12:30-1:30pm PT (18:30-19:30 UTC) in the General Discussion Section of the Forums. You can find previous Q&As in the archive here
After many requests, this month I was able to included one of the Senior Artists from the team! He's very excited to join us but doesn't have an official forum name yet. We will have to knight him as CG_ArtDude or something. For this month, please also send in all your swgoh art related questions and let me know if you like to see any other roles included. Would ya'll be interested if I included the Audio team for January's Q&A?
What: Developer Q&A with the SWGOH Dev Team
When: Wednesday 12/04 at 12:30pm-1:30pm Pacific
Where: General Discussion Section of the Official Forums
Who:
  • CG_??? - Sr. Artist
  • CG_Tophat - Live Producer
  • CG_SvenGG - Sr. Game Designer
  • CG_Vyeking - Creative Director
  • CG_Cyanides - Data Analyst/Lead Product Manage...
Read more