Nightwave Changes:

• We have added respective letter clues to the Episode 2 ID Badge. This is also reflected for the clue in the Weave.
  • Feedback showed that the ID Badge was hard to distinguish for many players, including our color-blind Tenno.

Update 28: Deadlock Protocol went live yesterday on PC! 

Work to get consoles into Cert begins! More updates to come on that later. Thanks Tenno. 

Hotfix #2

Nightwave Changes:

• The amount of Cephalite Resonance to enter the Weave has been cut in half. The requirement is now 5 instead of 10.
• Your Cephalite Resonance count, as well as the amount required for the Weave, is now displayed upon hover on the Glassmaker crime scene episode selector.

Changes:

• Adjusted icon for The Deadlock Protocol's promotional Glyph to represent the Corpus Founder more clearly, and have less of matching iconography with real life movements. 

Update 28: Deadlock Protocol is live on PC, which means so is the Q&A Channel! We will be monitoring alongside the professional mod team. Thanks Tenno, go forth and learn/educate!

This is a follow up to our original announcement.

The Questions and Answers (Q&A) Chat Channel is going live with Deadlock Protocol on PC this week! So we’ve written a brief Guide to Using the Q&A Channel, which outlines the rules and expectations for both new and experienced players alike.  

Guide to Using the Q&A Channel: 

The goal for the Q&A channel remains the same as we near its debut: “To provide new and experienced players a place to seek and provide help in a dedicated and organized way. This channel will be the first channel new players enter (instead of Region, which will be available as an opt-in!).”

This channel - while open to all players - does have some rules similar to the Trading and Recruitment channels to meet the goal above. It will be enforced by the same hired professional team of moderators that have been active in our Warframe chat channels for almost a year and a half. While in all cases, the chat Code of Conduct must be adhered to, the ...

45 minutes ago, [DE]Danielle said:

Our logs are showing us a new issue has cropped up, hold tight, we're investigating. 

For those of you still waiting on your purchases to come through, we believe to have fixed the issue and you should now see your items if you relog or open the PlayStation Store from the in-game Market, and then return to the game.

If you are able to confirm with me here that you do in fact see your purchases that would be much appreciated so that I can inform the team that the fix was successful. 

Thank you so much, Tenno! Again we apologize for the delay on getting your purchased goods. 

5 minutes ago, (PS4)NoraGami__Ace said:

Haven’t gotten anything.

4 minutes ago, (PS4)vengeful_cat123 said:

I still don't have my items I purchased during downtime.

2 minutes ago, (PS4)NoraGami__Ace said:

Neither I’m resetting my PS4 just incase though

Our logs are showing us a new issue has cropped up, hold tight, we're investigating. 

Good morning, Tenno! Early this morning (around 12:20 AM ET) the purchase issues were resolved. As mentioned yesterday, if you had made purchases over the past two days while there were connection issues, you should now receive those items next time you log back into the game.

We will keep monitoring for any residual or new issues, but for the time being all issues presented here have been resolved, thank you Tenno! 

2 hours ago, (PS4)VoxSilentium said:

Hey Danielle! Thanks for the response regarding server issues. I'm wondering if there is a suggestion for how to proceed if we made a purchase in the online playstation store for platinum or packs or whatnot....should we wait it out, try to get it refunded from PS and rebuy, or something else entirely?

thanks!

2 hours ago, (PS4)Mr_hurtyou said:

Bought the empyrean supporter pack yesterday (june 3rd) and havent received anything. Information on how to proceed (refund?) would be appreciated. 

2 hours ago, (PS4)xsSnakerx said:

Brought 2 packs of plat got a email only for 1 pack got nothing at all in game 

2 hours ago, (PS4)MAH415 said:

So has anybody who purchased store items, gotten their items or platinum?

1 hour ago, (PS4)HayabusaMartins said:

Having the same issue, bought some platins, and got nothing in ...

Hey PS4 Tenno! We have posted a PSA on the issue and have been monitoring the login issues:

Hello PS4 Tenno!

If you attempted to log into Warframe yesterday you were most likely met with sporadic connection issues,  most notably the “There was a problem communicating with the PlayStation Network” error,  that started roughly around 3 PM ET and persisted several hours afterwards. 

Connection at this time has returned, and players are able to log in. However, we are aware that purchases are not being fulfilled which we are investigating for a fix. 

Here is a brief timeline of the events over the past 24 48 hours:

June 3rd 3:00 PM ET - 3:30 PM ET: Connections dropped seemingly related to PSN Network status, but returned shortly after. 

June 3rd 6:00 PM ET - June 4th 6:00 AM ET: A second round of connection issues began at 6 PM ET and seemed to affect a larger portion of our player-base around the world. At 6 AM ET this morning our team managed to restore connection, so players are now able to login. However, at this time purchases are not being fulfill...

58 minutes ago, [DE]Danielle said:

Our PlayStation contacts have let us know that they are aware and are working to get the packs up as soon as possible. We will let you know once that has happened!

The Nova Prime Packs are now officially live in the EU PlayStation Store in regions where they that were missing. Thank you for your patience while we got this sorted with our partners 🙂

On 2020-06-02 at 10:40 AM, [DE]Danielle said:

Our investigations continue on region specific packs not appearing, Tenno. We'll update you as soon as we have more to share in terms of fixes with the PlayStation Store pack populating. 

Our PlayStation contacts have let us know that they are aware and are working to get the packs up as soon as possible. We will let you know once that has happened!

Our investigations continue on region specific packs not appearing, Tenno. We'll update you as soon as we have more to share in terms of fixes with the PlayStation Store pack populating. 

59 minutes ago, (PS4)Apocalynx said:

I still can’t see them here in the UK 😞

1 minute ago, (PS4)Givefire1996 said:

i just checked in both UK account and Portuguese account and still can't find the Nova Prime unvault pack nor her Accessories pack

Silly question as you may have tried this already, but are you able to find them in the PlayStation Store directly by searching "Nova Prime"? 

Hey guys, checked with the team on the EU packs not appearing. We can see them on our end, are some of you still having issues finding them? Thanks and apologies for the trouble!

Hotfix #1

Fixes:

• Behind the scene fix.

18 hours ago, (PS4)corpusbonds said:

I can confirm as well-

Nova Prime accessories pack is missing from the PS market. (US).

Everything else is there though.

Due to unforeseen circumstances, the Nova Prime Packs will now be going live Friday, May 29th. We apologize for the delay!

17 hours ago, [DE]Danielle said:

Hey guys! We are currently investigating the missing packs in the PlayStation Store when accessing from the in-game Market. For the time being you can view the Trinity and Dual Packs by searching "Prime Vault" in the PlayStation Store. We are also looking into the missing Nova Prime packs. 

Will update you here once they are live. 

Thanks! 

We are still working to get those packs populated in the PlayStation Store via in-game Market access - thank you for your patience, Tenno. You can still search directly through the Store as mentioned yesterday to view the Dual and Trinity Packs. 

As for the Nova Prime packs, unfortunately, due to unforeseen circumstances, they will now be going live Friday, May 29th. We apologize for the delay!

33 minutes ago, (PS4)Citris_23 said:

Just went to the market on my orbiter to check out Prime Vault Trinity and Nova Dual Pack and afternoon I click on it I am taken to the PlayStation store and it is not there. 

2 minutes ago, (PS4)dday3six said:

Currently I can only find the Dual, Trin Solo, and Trin accessories packs. The Solo Nova, and Nova accessories packs aren’t showing up yet. I know with Titania you had to either go through the in game market, or PS Store search function to find both packs. However the searches I’ve tried so far still can bring up the Nekros and Oberon packs, and in game market still doesn’t bring any of it up. Hopefully the PS Store is just being slow to update. I know I personally want both accessory packs since I missed them the first time around. 

Hey guys! We are currently investigating the missing packs in the PlayStation Store when accessing from the in-game Market. For the time being you ...