We are aware of this and are looking into it.
Thanks for the report. We flagged this for review.
We are aware of this and have flagged it as a bug.
Looking at your screenshots it looks like you are missing 1 "normal" ship (not a Capital ship) since it appears that you only have 2 ships available.
There was a bug in the past where you were able to enter the battle with just 2 normal ships since the Capital ship was counting towards the required ships, but that was fixed a while back.
Hey, sorry to hear you've ran into this issue. Have you already tried to reinstall the game? If you haven't please give it a try and if you still have the same issue after reinstall if you can send me a PM with your Ally Code so I can look into it.
Thanks!
After reading this I went to check if I can complete any events, but Ive done all of the events and I do not have the characters starred for the remaining events, yet it still shows a red dot with "2". Additionally, the malak event seems to have a pulsating ring around it. I have not been able to figure out what that means.
u/Jammer_k Can you please send me a PM with your Ally Code so I can check which events you have available to complete?
Hi there, can you please send me your Customer Support ticket number(s) and your Ally Code via private message so we can look into it?
Thanks!
Hi all, thanks for the report. We flagged this for review already as it's confusing in the current state.
As mentioned in the other comments, that red dot in Events is because you have events available to complete in the Journey Guide. You can check it in Quests -> Journey Guide -> Tap on the characters which are grayed out
Hope this helps and happy new year!
What territory in the Hoth TB is that exactly?
PM me your ally code and the date and time it happened, please, so that I can have a look. On a side-note: Can you confirm that it was a case of missing ability buttons and not a game crash/freeze?
Can you please add all the details to this thread: https://answers.ea.com/t5/Bug-Reports/Missing-Wat-Tambor-shards/m-p/8584009#M35070? Thank you!
Sorry to hear that! You can always post this type of issue on the official Answer HQ Bug report forum which is the main place for Bug reports: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en
Unfortunately, there is nothing we can do for you now, but we will make sure it is being looked into.
Can you PM me your ally code pls, so that we can have a look? Thanks!
What device are you playing on?
This message usually comes up when your game is out of sync with the server. A complete restart should fix that.
Hey, can you PM your Ally Code please so we can have a look?
Thanks.
PM me your ally code, so that we can have a look. Thanks!
Nice catch! We have flagged this for review now.
We are aware of this and looking into possible improvement options.
Can you PM me the ally codes of both accounts and the date and time of the battles, please? Thank you!