Hi Holotable Heroes, It’s my pleasure to introduce Mark Dickenson as the Senior Producer for Galaxy of Heroes. Mark has been working in the gaming industry for many years and brings his expertise as a veteran producer to Capital Games. He’s not a new face around the studio as he was previously working on Capital Games’ next project. I wanted to ask Mark about himself - and his experience with Galaxy of Heroes! You recently became the Senior Producer for SWGOH, tell us a bit about yourself!

MD - Well, that’s a big question. I’m a gaming industry veteran and earned my first video game paycheck back in 1987. That was actually working as an independent developer on a science fiction role playing game (Hard Nova) that was published by EA. Since then, I’ve worked for a number of video game companies including 3DO, LucasArts, & Telltale. It may sound like a cliche, but I am extremely passionate about video games - both developing & playing. How long have you been with EA and Capital Game... Read more

Hi Holotable Heroes, This server update contains fixes for our upcoming Grand Arena Championship. Please see details for the fixes here. We will be rolling out the server update over the next several hours. Once complete, we will notify you in this thread.

Hi Holotable Heroes! Here is all the new content you’ll find after today’s update, 8/14/2019.

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CHANGES
The client has been updated with the following changes:

• The Star Forge Showdown returns on 8/15!
• Changed the name of Mythic Battle (Star Forge Showdown) to Epic Confrontation in order to remove confusion with Mythic Events (the Mythic version of Legendary events)
• Grand Arena Championship Season 1 schedule updated
• Added Titles and Portraits for the upcoming Grand Arena Championship Season 1
• The "High Roller" Feat that required spending 1,000,000 Credits has been removed from Championships as it was against the spirit of competitive focused feats. The Championship Score and Championship Tokens rewards for the "High Roller" feat have been redistributed among other feats in future events. Feats may rotate and change from Championship to Championship.

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FIXES

• GENERAL - 3 Feats (Fleet Commander, Numbers Game, Offer of Support) have had their descriptions changed to accurately describe...

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Hi Holotable Heroes, The Grand Arena Championships Exhibition has wrapped up and we wanted to take this moment to reflect on the gameplay experience and where we want to take Championships in the future. The Exhibition gave everyone a chance to try the new mode and gave us the opportunity to find lots of small bugs (and several big ones) and get your feedback on next steps for the mode. We gathered a ton of data around matchups, scoring, feats and are making some changes for the first non-exhibition Grand Arena Championship. Grand Arena has obviously been a big topic of conversation around the studio as well and I want to share what we have been discussing and thinking about. Top Areas of Discussion:

• Ensuring matchmaking is fair, and feels fun
• Integrity of scoring and the leaderboard
• Monitoring, investigating, and removing cheaters
• Fixing technical issues such as crashes, tie breakers, and soft locks

What’s Next:
We have been in the middle of taking a short break from Championships ... Read more

Hi Holotable Heroes, Darth Malak, the Dark Lord of the Sith, returns Aug 15th! Are you ready for the showdown on the Star Forge? In the first battle, you’ll face Darth Malak using Jedi Knight Revan and any four of the characters needed to unlock Jedi Knight Revan (Bastila Shan, Jolee Bindo, T3-M4, Mission, and Zaalbar). The second battle will require Darth Revan with any four of the characters that unlocked Darth Revan, Canderous Ordo, Carth Onasi, Juhani, HK-47 and Bastila Shan (Fallen). Darth Malak shards will appear in the Guild Event Store when you unlock Darth Malak at Five Stars. For more information about Darth Malak head over to the Kit Reveal. Read more

Hi folks, Several players flagged an interaction between Bossk and Jawa Scavenger over the weekend and we are currently investigating. We may make changes to how this interaction presently works, but we need some time to review our best options to resolve this issue. As always, we will communicate our plans in advance if we decide to make any changes to these characters.

TU16.3 Scheduled game update: Hello Holotable Heroes! We will be rolling out a scheduled update version 16.3. Various background fixes and updates are included. Below you will find the change you’ll see in game. Schedule:
8/8 ~ 1:30PM - 6PM PST (estimated): Roll out to all App Stores / Google Play Games world wide for download
8/9 ~ TBA Forced update to all games. We will post update times tomorrow Gameplay improvement:

• Players will be prevented from making duplicate G13 finisher items.
• Players who attempt to create a duplicate G13 finisher item will receive the following message:

We look forward to bringing you more updates! ~RT Read more

Hi Holotable Heroes, Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

Hi Holotable Heroes, We’ve seen a lot of conversation today in response to some videos that were posted to YouTube in the last day highlighting a way to cheat in the game. These videos are a violation of the User Agreement (which everyone agrees to by playing the game), and we’d like to remind the community that cheating and violations of the User Agreement can result in suspension or a permanent ban. As we’ve discussed before, and especially heading into Grand Arena Championships, providing a fair and fun environment for competitive play is fundamental to ensuring players can experience and enjoy the game. We announced a series of efforts to root out cheaters prior to the launch of Grand Arena Championship:

• Increased surveillance of leaderboard and battle data
• A zero tolerance policy for those identified as cheaters
• A new suite of data points and detection tools
• Additional team member hours allocated to the detection and eradication efforts

Since the launch of Grand Arena Champions... Read more

Hi Holotable Heroes! Here is all the new content you’ll find after today’s update, 8/1/2019.

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CHARACTERS AND SHIPS
For more info on these units, check out the kit reveals and strategy guides below:

• Vulture Droid

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CHANGES
The client has been updated with the following changes:

• Updated Gear 12 Finisher crafting so that it can only be crafted once for each character.
  NOTE: In the short term, if a player crafts a second Gear 12 Finisher for the same character it will cause the client to soft lock and will require a restart. The pieces to craft the Gear 12 Finisher will not have been used and will remain in your inventory. We apologize for the behavior at this time, but believe it’s an improvement over the current behavior (allowing players to craft Gear 12 Finishers multiple times). This is the first step in a multiple step process of making duplicate crafting of Gear 12 Finishers impossible.
• Player obtainable Vulture Droid cannot be used in the fleet battle during Phase 2 of Sepa...

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Hi Holotable Heroes, Just a quick reminder that we will doing a live Q&A today. You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.
Click the link to submit your questions >> SurveyMonkey See you in a couple hours!

Hi Holotable Heroes, Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

Hi Holotable Heroes, The Variable Geometry Self-Propelled Battle Droid, also known as the Vulture Droid, is coming to the holotables! This Droid starfighter, commonly used by the Trade Federation, is a fast and agile attacker that is easily damaged, but also easily replaced. These mass-produced ships are capable of launching Buzz Droids at enemy ships and ripping through their armor, weakening it for further attacks. For the first time on the holotables, this ship doesn’t require any crew, which means you can unlock the Vulture Droid and use it to reinforce your armada immediately. I sat down with CG_Mandellorian and discussed what makes the Vulture Droid such a unique ship! Check out the full kit in the Character Strategy and Arena section. Q: Why did we create this ship now?
A: While we have only a small number of Separatist ships in the game right now, the Vulture Droid could be the genesis for a potential Separatist fleet in the future. It’s an absolute staple of the Separat... Read more

Hi Holotable Heroes, Are you interested working with the developers and other passionate players to help us identify potential issues prior to release? We are currently expanding the number of participants in the Beta program. If you’d like to participate in a future Beta, please follow the link below and submit your information. We can’t guarantee that everyone who signs up will be able to participate but all submissions will be reviewed. Click here to request access to the Beta Program. Read more

Hi Holotable Heroes, Padmé Amidala, the brave former Queen of Naboo turned tenacious Galactic Senator, returns to the holotables on August 7th! Enter the Geonosis arena with a squad of Separatists to earn Padmé in this arduous Legendary event, Aggressive Negotiations! Check out her kit and the Developer Insights to learn more about this Galactic Republic leader.
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Hi Holotable Heroes, Today’s Server Update contains the monthly schedule and login character. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread. CHANGES

• [GENERAL] - Added August Events
• [GENERAL] - Added August Daily Login Character

Hi Holotable Heroes, As the Grand Arena Exhibition season is wrapping up and we've just posted the Road Ahead, we thought it was a great moment for another Developer Q&A. We're collecting questions around these topic and will be answering your inquires live on 8/1 at 12:30-1:30pm PT (19:30-20:30 UTC) in the General Discussion Section of the Forums. You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.
Click the link to submit your questions >> SurveyMonkey Read more

Hi Holotable Heroes, Here is a list of some of the upcoming events for August.
DISCLAIMER: ALL DATES ARE SUBJECT TO CHANGE. Daily Login Character for August: CC-2224 "Cody" Please note that we are working on updates for Grand Arena Championships and still determining when Championships or Exhibitions will return. There will be an official announcement in the next couple weeks regarding if we will take a short break from GAC or ready resume right away.
Updated calendar with 2 missing event: Defense of Dathomir & Endor Escalation
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Hi Holotable Heroes, It’s time again for another Road Ahead. As CG_Erik, mentioned last week I’ll be taking over writing the Road Ahead posts. If you haven’t seen my name pop-up before, I’m the Live Producer. The Live Operations team is responsible for the day-to-day operations of the game. We introduce new characters, ships, and events. I’m really excited to talk about what’s coming next.
With that said, let’s step into the Cantina and see what the future has in store for the next few months. The Battle Rages On...
It’s been a few weeks since Separatist Might landed and we’ve already seen guilds do some incredible things. Team Instinct and Mighty Chlοrians were the first guilds to get to at least 30 stars! Congratulations to both Team Instinct and Mighty Chlorians and good luck on the march to 33 stars! Also, about 80 players have beaten the Acklay! Crush the Republic scum and conquer Geonosis! You may be wondering, “Is this the end of our focus on the Clone Wars era?” Far from... Read more

Hi Holotable Heroes, Today’s Server Update returns crystals and gear for game issues that occurred previously. We will be rolling out the server update over the next several hours. Once complete, we will notify you in this thread. CHANGES

• [GENERAL] - Refunded crystals that were spent on Fleet Arena refreshes for Feat completion during the canceled Grand Arena Championship Exhibition. An inbox message will be sent to eligible players after the server release is completed.
• [GENERAL] - Added functionality to identify duplicate Gear 12 finishers and refund the equipment to the affected users.
  Please Note: This is not a fix for creating duplicate Gear 12 finishers. The fix for not allowing creation of duplicate Gear 12 finishers will be deployed in our server update next week. Please be careful creating Gear 12 finishers until we have deployed the correct fix on August 5th.

We will be rolling out the server update over the next several hours. Once complete, we will notify you in this th... Read more