I tried to buy 1200 R6 credits to support the game about 45 minutes ago and the credits havent appeared on my account I tried restarting the game but it didnt work can you fix this please. I have also checked it the payment went through and it says that 7.99 was deducted from my account
Xbox gamertag:ItZ LOKA
This thread was added on February 17, 2018, with posts from Ubi-Froggard, UbiMorning, Ubi-Baron, Ubi-Houck.
Original Post
Hello ItZ_LOKA,
Thank you for reporting this to us.
If you haven't already we'd ask you to please speak with the Support Team through the contact site here
They should be able to look into this and provide you with advice.
Thank you
Hey,
As it has been mentioned previously, we need you to contact us through a support ticket for this here with any screenshots of your proof of purchase, so these can be looked into.
Hey guys! If you are having problems with R6 Credit purchases, please see this FAQ.
Hey everyone!
I am sorry to hear you did not receive your R6 credits straight away. Please allow 24 hours for them to be added.
If you still not receive them after waiting, please reach out to our team with image of email and proof of purchase. You can find more information here.
Thanks!