Originally posted by Kob.X: Thanks for the answer, I did check the spam folder, i just don't get the email.
I already sent a ticket this morning but had no answer.

If you don't hear back today, feel free to DM me the ticket number so I can check ;)

Originally posted by Kob.X: Hi all,

I do not receive any email from wargaming to validate the account and they do not respond to tickets.
It's been almost 24h, should i wait or just ask for a refund ?

Hey KobX! Your confirmation email should arrive within the hour, so if you haven't received it yet, something might have gone wrong. Did you check your spam folder? If it's not there, you can send us a quick ticket and an agent will be able to enable your account quickly:
EU: https://eu.wargaming.net/support/en/help/login/
NA: https://na.wargaming.net/support/en/help/login/
ASIA: https://asia.wargaming.net/support/en/help/login/Let us know if you have more trouble! Read more

Originally posted by BearOwl: So after reinstalling the game on my SSD I was able to get out of the loop and not get send to the Main Menu, thanks for your help.
Gonna post on DC later this evening.

That's great! Thanks for your patience.

Originally posted by BearOwl:

Originally posted by Sasha_JP:
Alright sorry to hear. I'm guessing you don't have an SSD available to try to install the game one? I had this issue myself on a laptop and removing it from my external HD to move it to my native SSD fixed it.

It's currently installed on the native HD but I can try reinstalling it on the SSD

If you don't mind! We also started this going on Discord, so if you could contribute after you attempt, it would be a great help: https://discordapp.com/channels/491178626230779906/564719892490747907/595991790478163968 Read more

Originally posted by BearOwl:

Originally posted by Sasha_JP:
Could you please try? It would help us exclude the possibility.

Sure thing, so I closed the software via the Task-Manager, double checked if it really did close, and got the same result as in previous attempts.

Alright sorry to hear. I'm guessing you don't have an SSD available to try to install the game one? I had this issue myself on a laptop and removing it from my external HD to move it to my native SSD fixed it. Read more

Originally posted by BearOwl:

Originally posted by Sasha_JP:
Thanks a ton. We're looking into this one right now so any other info is great. Do you have an antivirus for example? Do you use any kind of third party software like rivatuner?

Besides the standard Windows antivirus there is no other antivirus, as for third party the only thing runnign is the CAM software by NZXT but that only manages lighting and Fanspeed aswell as monitoring temperatures and usage. I could try running Pagan without it though.

Could you please try? It would help us exclude the possibility. Read more

Originally posted by BearOwl: Hey there, thanks for the reply.
Currently it's installed on a HD.
Specs:
CPU: i5-3570 3.6 GHz 4 Cores
GPU: GTX 960
Ram: 8GB 1333 MHz DDDR 3

Posted this on the Discord as well can link it if you want me to, got a video of it linked to the post aswell. Is anything else I could provide to help?

Thanks a ton. We're looking into this one right now so any other info is great. Do you have an antivirus for example? Do you use any kind of third party software like rivatuner? Read more

Originally posted by BearOwl: Everytime I finish the intro sequence I get send back to the main menu without a character, I played the intro about 4 times now.

Hi BearOwl! Could you share your specs with us? Do you have Pagan Online installed on a HD or SSD?

Originally posted by Soc: How do you get hero shards to unlock the other champions?

Hey Soc! You'll get Hero Shards throughout the game but they drop the most in Assassinations missions. Those will become available to you after you finish The Prayers in Act I. If you have more questions, don't hesitate to drop by our server, we have folks on there available to help pretty much 24/7: discord.gg/PaganOnline Read more

Originally posted by M4tz3: hello everybody,
i've got a problem with the game. I can play the tutorial mission where i have to choose 1 of 3 caracters, then i slay trough the enemys and in the end there is a cutscene. after this scene i have a lodingscreen which brings me back to the beginning and there is no way to enter the town or more missions.

what is the problem with this? got someone the same problem? how can i fix this.
thank you for helping

Hey M4tz3! We've seen some reports of the same issue. The first thing to do is to make sure that nothing is keeping your machine from interacting with our servers. Can you turn off your Antivirus if you have one? Also, do you have a VPN? Read more