AideBoths

On the topic of protecting my account, will Jagex be committed to returning all items that are deleted from GIM stashes from stash bugs as seen on Faux's stream? The website still says that items will not be returns under any circumstances...

You might be looking at an old version of the page - the issue you mention is outlined on the support page

regen100

We're sure you've seen this point come up time and time again, but it’s important enough that it bears repeating! Make sure you're using passwords that aren't easy to guess, with numbers, letters, special characters and capitalisation. Use different passwords across every website you use.

Why is this even being mentioned? Runescape accounts don't allow capitalisation, or is this finally being changed?

edit: same thing with bank pins, why not just allow up to 6 or 8 digit bank pins, if we're all for account security?

Jagex Accounts offer improved password complexity, including capitalisation

Inv0ker_of_kusH420

is it possible to have multiple accounts on the same email and an easy way to log in between them?

I want to start an iron but having to retype a new email every time is kind of a chore.

Yup - you can have up to 20 characters under 1 email login and credentials. Switching between accounts on mobile is perfectly possible but could also be smoother - the team are aware of that aspect and are having ongoing discussions on how best to improve it

nzmycofan

It says you can enable backup codes for recovery, is this done on the website? I haven't seen it in the launcher from memory.

When you enable 2fa you'll get the option to save back up codes, you can also cancel and request a new set at any time. As back up codes are needed if you lose 2fa (for example you lose your phone) it's a good idea to store the codes on a PC or write them down rather than taking a photo of them with your phone