Hell Let Loose Dev Tracker

MOVED: The game is crashing in the main menu after the latest update...

Team17_Assist 19 days ago

Thread

Original

Hi everyone,

We're sorry to hear you're having this issue with the title crashing - we've moved the thread over to the report a problem forum so we can try to help to resovle the issue!

Can you all please confirm for us any error messages you receive when this happens - exactly as shown on the screen, please?

A screenshot would also be very helpful!

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game

Go to Steam -> Settings.
Click the In-Game tab.
Check "Enable Steam Overlay while in-game"
Go to Library.
Right-click on the game title and select Properties.
Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.

In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/filedetails/?id=...")

Then, so that we can better unders... Read more

MOVED: Unable to connect to server

Team17_Assist 19 days ago

Thread

Original

Hi all,

We're sorry to hear you're having this issue - we've moved the thread to report a problem so we can try to help further!

Can you all please try the steps in our help article[team17.helpshift.com] and let us know whether these help at all?

Get back to us when you can!

Regards,
Team17 Support Read more

MOVED: Tried Everything Still Getting Random Underclock

Team17_Helper 20 days ago

Thread

Original

Hey Emotional and TheCrazyCanuck,

Thanks for reaching out! We’ve moved your thread to the Report a Problem forum to give you the support you need.

We understand you’re experiencing random underclocking issues, leading to those frustrating drops in FPS. It’s great to hear that you can run demanding games like Cyberpunk 2077 without issues, but we’re sorry to learn that this problem made you uninstall HLL. We really appreciate you giving it another go!

To help us get to the bottom of this, could you please share your DxDiag information? Just follow these steps:

Hold down the Windows Key and press R
In the Run dialog, type dxdiag and hit OK
Click on "Save All Information"
Set the "Save as type" to Text File (*.txt)
Save the file as DxDiag.txt on your Desktop so it’s easy to find
Open the .txt file, copy all the contents, and paste them into a free text hosting service like https://justpaste.it/ or http://pastebin.com/
Finally, copy the link to your post and paste it into y...

Update 17 is OUT NOW | Dev Brief #203 | Full Changelog

itsmeBenB_T17 21 days ago

Thread

Original

Hello Everyone,

Update 17 has deployed on all platforms!

This update brings the release of the brand new Tobruk map, Dynamic Sandstorms and some Quality of Life Improvements!

The Second Siege of Tobruk was a short lived battle set in Tobruk - Libya that saw the capitulation of the British defences, within a single day. Set on 20th June of 1942, the Second Siege of Tobruk featured the successful campaign of the Deutsche Afrika Korps against the British 8th Army, as the harsh summer sandstorms rolled in. Aside from the close-quarters combat of the city proper, the map also features various caves, aptly named the “Desert Rat Caves” after the defenders of Tobruk, who were often referred to as the “Rats of Tobruk”.

Tobruk comes with the following game modes:

Warfare
Offensive British
Offensive German
Control Skirmish

New Map - Tobruk
Watch the Tobruk Deep-Dive Video Overview:

Map Rationale When planning what kind of thematic map we wanted to create, we referred to the existing maps that are... Read more

MOVED: VOIP broken or just the game?

Team17_Helper 24 days ago

Thread

Original

Hey everyone!

We’ve moved this discussion to the Report a Problem forum so we can provide you with the best support possible.

Thanks for reaching out about the VoIP issues. We’re really sorry to hear you're having trouble!

Thank you, Hylie Pistof, for sharing your thoughts on this.

Cinereous Monk, could you please try updating your audio drivers? Here’s how you can do it:

Open your Windows Device Manager by clicking on the Windows Task Bar.
Type "Device Manager" in the search field and hit Enter.
Expand the "Sound, Video and Game Controllers" section.
Right-click on all devices and select "Update driver."

Also, it might help to delete this folder: C:\Users\%username%\AppData\Local\HLL. This will allow the program to recreate the necessary files, which might resolve your VoIP issues.

Just a heads up: after you delete that folder, you’ll need to redo your settings and key bindings.

Could you also take a moment to check your Time and Date settings in Windows? Make sure it’s synchro... Read more

MOVED: Friend bought the game but cant join any servers

Team17_Help 25 days ago

Thread

Original

Hey everyone!

We are sorry to hear you are unable to join any server. We've moved the discussion over to the Report a Problem forum to ensure you get the best help possible.

To best assist you, can you please tell us if you can't find any compatible server at all or if you can see the list of servers but not join them? Please give us more details about this issue you are experiencing.

In the meantime, please try running Steam as an administrator:

Navigate to your Steam install folder (Default: C:\Program Files (x86)\Steam)
Locate the application
Right-click it and go to Properties
Click the Compatibility tab
Check the Run this program as an administrator box

Also, let's run the game as an admin. To do this:

Right-click the game in your Steam Library
Go to Properties then the 'Installed Files' tab
Click 'Browse'
Locate the game executable (the application) and left-click it to highlight the application
Then right-click it and select Show More Options
Then select Properties
...

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