@Njordin:

@WotC_Lexie:

I was given the okay to give out exact numbers, so here it goes... Only about 50 people were suspended (and only for five days). The people who were suspended were clicking the cat over 150 per minute, and it was constant. There were thousands of clicks per game. It wasn't a one time thing, either. This was over multiple matches.

If you have been just absentmindedly clicking the cat, you won't get in trouble.

All those are great, but is there a chance to give us an option to hide our opponents' cats in the first place ? Just like we can permanently disable emotes ?

You can. Mute emotes, and it mutes the cat too.

I was given the okay to give out exact numbers, so here it goes... Only about 50 people were suspended (and only for five days). The people who were suspended were clicking the cat over 150 per minute, and it was constant. There were thousands of clicks per game. It wasn't a one time thing, either. This was over multiple matches.

If you have been just absentmindedly clicking the cat, you won't get in trouble.

@Solow#23857:

@WotC_Lexie:

@Solow#23857:

I guess this is a heads up to all who actually pay to play.
Also I have no issue with F2P players but I love how certain F2P players within this post have admitted that they will never pay to play, being that WoTC hasn't given them a reason to buy anything, think that they have the right to decide what the pay to play players get to do with the products that they paid hard earned money for.
I guess they feel that somehow them constantly acting as if they are the protector of WoTC is payment enough for the dev's and will pay to keep this game running.

1. Stop calling out players and trolling. Read our Code of Conduct please.
2. Spending money doesn't give you a pass to be rude (by rude I mean use a known exploit).
3. Whether you put money into a game or not, your opinion on something is still valid.

Once again protecting certain players instead of calling them out for their troll like actions that they have c...

@Solow#23857:

I guess this is a heads up to all who actually pay to play.
Also I have no issue with F2P players but I love how certain F2P players within this post have admitted that they will never pay to play, being that WoTC hasn't given them a reason to buy anything, think that they have the right to decide what the pay to play players get to do with the products that they paid hard earned money for.
I guess they feel that somehow them constantly acting as if they are the protector of WoTC is payment enough for the dev's and will pay to keep this game running.

1. Stop calling out players and trolling. Read our Code of Conduct please.

2. Spending money doesn't give you a pass to be rude (by rude I mean use a known exploit).

3. Whether you put money into a game or not, your opinion on something is still valid.

@Solow#23857:

@WotC_Lexie:

@Deylios Darksol:

For those getting banned, I would wager a guess that you did it more than once, figured it out and proceeded to continue to abuse the mechanic in game. I am 100% positive WotC pulled the logs of the people that were banned, saw that they were doing this action on multiple occasions, and offered them a 5 day vacation from the game.

Let's be honest, most people who have the cats have clicked fast a few times and gone about their game, not causing disconnects and not been banned. I know I have done that.

This. We ran the numbers. If you clicked on the cat an insane amount of times in a match multiple times, you got a suspension. It wasn't a matter of just clicking the cat a few times... Or even a few hundred times a match... It was far, far more than that.

As I tell everyone who gets banned/suspended and finds it unfair, you can reply to the original email to contest it.

It should not matter if you ran the numbers or n...

@Deylios Darksol:

For those getting banned, I would wager a guess that you did it more than once, figured it out and proceeded to continue to abuse the mechanic in game. I am 100% positive WotC pulled the logs of the people that were banned, saw that they were doing this action on multiple occasions, and offered them a 5 day vacation from the game.

Let's be honest, most people who have the cats have clicked fast a few times and gone about their game, not causing disconnects and not been banned. I know I have done that.

This. We ran the numbers. If you clicked on the cat an insane amount of times in a match multiple times, you got a suspension. It wasn't a matter of just clicking the cat a few times... Or even a few hundred times a match... It was far, far more than that.

As I tell everyone who gets banned/suspended and finds it unfair, you can reply to the original email to contest it.

If you think you're missing something, our support team can check. Send them a message!

https://mtgarena-support.wizards.com/hc/en-us

@Moldy1Kenobi:

@WotC_Lexie:

There will be! Just not right now.

Any target times?
Help us Lexie your our only hope.

Nope! Sorry.

There will be! Just not right now.

There are a couple workarounds that people did. This should fix one of them. I'm just passing along the message that was given to me.

Tl;dr DON'T DO WORKAROUNDS PLEASE

@DeadlyK1tten:

Umm, as noted in another thread: if the “workaround” was modifying the hosts file - the user may be forced to *very carefully* undo the changes. The user needs to know exactly what they did to undo it, unfortunately, and so there is no perfectly safe “one size fits all” fix.
Modify Windows system configuration files at your own risk!

True. Depends on which workaround you did. Either way, just don't do workarounds ever please haha.

If so, you probably did the "workaround" when the game was down a while ago. To fix this, please unintall/reinstall.

Did you do the "workaround" a while back? If so, you're going to have to uninstall/reinstall.

@_Cinder:

@WotC_Lexie:

@_Cinder:

@WotC_Lexie:

@_Cinder:

@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.

You not liking their response does't make it any less valid. Read our Code of Conduct and quit trolling.

who said its not valid, i hate the person for his mentality throughout the forum. Also who is trolling? I thought "you not liking a response does not make it any less valid."??!!

No personal attacks. Again, read the Code of Conduct please.

fine thanks for telling me my opinions dont matter and are invalid. I can tell when someone is being protected. I am done with this forum. Hate disgusting moderators that say one thing and do another.

Your opinions about the game are 100% valid, but rude opinions about other players are not. Again, please take some ...

@crux#10421:

now I have nothing more to complain about. THANK YOU VERY MUCH!

I am printing this out so I can remember this moment always. :grinning:

Some words from Chris Cao:

Howdy,

We've done a lot of listening over the past week and talking among the team. Let's dive into some issues and how we're going to address them.

PERFORMANCE ISSUES – HOTFIX SCHEDULED FOR JULY 10, 2019.

We have been working hard on a number of fixes to address the performance issues players have been experiencing since the release of Core Set 2020. These will release is scheduled to go live tonight, so keep an eye on our status page for the latest information on maintenance times. If you continue to experience any performance issues after the update is live, please reach out to support.wizards.com so we can get to the bottom of any lingering performance losses.

MASTERY SYSTEM – UPDATES COMING (ALSO) ON JULY 10, 2019.

We're also going to update Mastery System rewards with this update to better balance daily versus weekly play.

1. Weekly win rewards are back. For your first 15 wins of the week you will get 250 XP per win.
2. XP will be removed from daily w...

@_Cinder:

@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.

You not liking their response does't make it any less valid. Read our Code of Conduct and quit trolling.