If so, you probably did the "workaround" when the game was down a while ago. To fix this, please unintall/reinstall.
This thread was added on July 11, 2019, with posts from WotC_Lexie.
There are a couple workarounds that people did. This should fix one of them. I'm just passing along the message that was given to me.
Tl;dr DON'T DO WORKAROUNDS PLEASE