Posts by WotC_Lexie

@Solow#23857:

I guess this is a heads up to all who actually pay to play.
Also I have no issue with F2P players but I love how certain F2P players within this post have admitted that they will never pay to play, being that WoTC hasn't given them a reason to buy anything, think that they have the right to decide what the pay to play players get to do with the products that they paid hard earned money for.
I guess they feel that somehow them constantly acting as if they are the protector of WoTC is payment enough for the dev's and will pay to keep this game running.

1. Stop calling out players and trolling. Read our Code of Conduct please.

2. Spending money doesn't give you a pass to be rude (by rude I mean use a known exploit).

3. Whether you put money into a game or not, your opinion on something is still valid.

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@Solow#23857:

@WotC_Lexie:
@Deylios Darksol:
For those getting banned, I would wager a guess that you did it more than once, figured it out and proceeded to continue to abuse the mechanic in game. I am 100% positive WotC pulled the logs of the people that were banned, saw that they were doing this action on multiple occasions, and offered them a 5 day vacation from the game.
Let's be honest, most people who have the cats have clicked fast a few times and gone about their game, not causing disconnects and not been banned. I know I have done that.
This. We ran the numbers. If you clicked on the cat an insane amount of times in a match multiple times, you got a suspension. It wasn't a matter of just clicking the cat a few times... Or even a few hundred times a match... It was far, far more than that.
As I tell everyone who gets banned/suspended and finds it unfair, you can reply to the original email to contest it.
It should not matter if you ran the numbers or n...
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@Deylios Darksol:

For those getting banned, I would wager a guess that you did it more than once, figured it out and proceeded to continue to abuse the mechanic in game. I am 100% positive WotC pulled the logs of the people that were banned, saw that they were doing this action on multiple occasions, and offered them a 5 day vacation from the game.
Let's be honest, most people who have the cats have clicked fast a few times and gone about their game, not causing disconnects and not been banned. I know I have done that.

This. We ran the numbers. If you clicked on the cat an insane amount of times in a match multiple times, you got a suspension. It wasn't a matter of just clicking the cat a few times... Or even a few hundred times a match... It was far, far more than that.

As I tell everyone who gets banned/suspended and finds it unfair, you can reply to the original email to contest it.

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If you think you're missing something, our support team can check. Send them a message!

https://mtgarena-support.wizards.com/hc/en-us

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@Moldy1Kenobi:

@WotC_Lexie:
There will be! Just not right now.
Any target times?
Help us Lexie your our only hope.

Nope! Sorry.

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There will be! Just not right now.

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There are a couple workarounds that people did. This should fix one of them. I'm just passing along the message that was given to me.

Tl;dr DON'T DO WORKAROUNDS PLEASE

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@DeadlyK1tten:

Umm, as noted in another thread: if the “workaround” was modifying the hosts file - the user may be forced to *very carefully* undo the changes. The user needs to know exactly what they did to undo it, unfortunately, and so there is no perfectly safe “one size fits all” fix.
Modify Windows system configuration files at your own risk!

True. Depends on which workaround you did. Either way, just don't do workarounds ever please haha.

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If so, you probably did the "workaround" when the game was down a while ago. To fix this, please unintall/reinstall.

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Did you do the "workaround" a while back? If so, you're going to have to uninstall/reinstall.

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@_Cinder:

@WotC_Lexie:
@_Cinder:
@WotC_Lexie:
@_Cinder:
@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.
You not liking their response does't make it any less valid. Read our Code of Conduct and quit trolling.
who said its not valid, i hate the person for his mentality throughout the forum. Also who is trolling? I thought "you not liking a response does not make it any less valid."??!!
No personal attacks. Again, read the Code of Conduct please.
fine thanks for telling me my opinions dont matter and are invalid. I can tell when someone is being protected. I am done with this forum. Hate disgusting moderators that say one thing and do another.

Your opinions about the game are 100% valid, but rude opinions about other players are not. Again, please take some ...

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@crux#10421:

now I have nothing more to complain about. THANK YOU VERY MUCH!

I am printing this out so I can remember this moment always. :grinning:

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Some words from Chris Cao:

Howdy,

We've done a lot of listening over the past week and talking among the team. Let's dive into some issues and how we're going to address them.

PERFORMANCE ISSUES – HOTFIX SCHEDULED FOR JULY 10, 2019.

We have been working hard on a number of fixes to address the performance issues players have been experiencing since the release of Core Set 2020. These will release is scheduled to go live tonight, so keep an eye on our status page for the latest information on maintenance times. If you continue to experience any performance issues after the update is live, please reach out to support.wizards.com so we can get to the bottom of any lingering performance losses.

MASTERY SYSTEM – UPDATES COMING (ALSO) ON JULY 10, 2019.

We're also going to update Mastery System rewards with this update to better balance daily versus weekly play.

  1. Weekly win rewards are back. For your first 15 wins of the week you will get 250 XP per win.
  2. XP will be removed from daily w...
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@_Cinder:

@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.

You not liking their response does't make it any less valid. Read our Code of Conduct and quit trolling.

HappyLittleRadishes

You don't have to nestle a hyperlink within a site address. Reddit will just turn it into a hyperlink.

Also thank you for looking into the problem.

My edit made my original reply weird. Either way it's fine.

Report them, please![https://mtgarena-support.wizards.com/hc/en-us](https://mtgarena-support.wizards.com/hc/en-us)

*Editing to say that we're aware this is a problem, and we're looking into changing this at a later date.

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@TomDW:

by the way, this is the kind of the thread we are having every other week or so and many people give OP's of these threads good reasons: sometimes AFK's happen, sometimes life get's in the way (i have times where i just started a game and my 4 year old started yelling he had pooped and needed his ass whiped) but yes sometimes you meet a salty nut
if you are playing an event (like sealed, draft).. wait them out and use that time to report (WOTC most likely won't do a whole lot and everyone can have a technical oopsie or life issue that got in the way but [[58194,users]] has said a couple of months ago regarding the no nexus win debacle that they DO take care, espescially if they see certain names pop up more regularly)
if not and it's just play or ranked, either report them or concede
(preferably the first since the second option might encourage the intentional behaviour)
in life though, a little patience goes a long way sometimes

Report them! We DO take action, you just don't s...

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@ShimaTech:

@Padishar:
This is exactly the kind of confusion that arises when people falsely talk about a 1000 XP cap per day. There is no such cap. You can earn as much as your quests give.
For those that play every day and clear everything that awards XP, the maximum they'll get is 1000 XP per day and no more. Hence some people have started talking about a cap or limit per day, which I repeat is non-existent.
So you're saying I'll go up two levels in one day? I thought WOTC clearly said they we're only allowing one level a day. I believe you I just wanted to clarify.

There is absolutely no cap. Do you remember where you think you heard us say this?

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@Frankenfruity:

@WotC_Lexie:
Hitting level 100 isn't meant to even be ideal so why would you want that? Stop thinking of the Mastery System as a mini game; it's not like "go hit level 99 fishing to get a cape".
There's just one reason, basically. Card sleeves at level 100.

Okay I guess it is EXACTLY like the fishing cape hahaha.

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@Wheelhouse#96224:

@WotC_Lexie:
@Wheelhouse#96224:
@WotC_Lexie:
@RabbitHRF#31417:
I'm one of those people who can't log on every day! I have a life outside of MTGA! Work, Family and so on. The old system made playing fun and worth it to me! This new system is to time consuming and grind intensive for just one pack! That suck balls! This game needs to also be worth it for people like me or lose players fast! So fix it and fast!
You don't have to log in every day. The only change made was adding XP to your quests, and no longer having a weekly win reward. You can get the same rewards for playing two days a week.
That's simply not true.
If a player logs in only 2 days a week, and completes the daily and gets 3 wins that day, they will earn 2 levels on the pass per week.
The pass duration seems to be twelve weeks. Maybe 11, not sure. But using 12 weeks, that means they'll gain 24 levels for the duration of the pass. That's only 12 packs. ...
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