Trzebiat

My PSN ID is the same as my reddit username: Trzebiat.

Thank you!

asiongmen

Hi! Would like to follow up on the fix status of Delta errors and sudden disconnection in the Dark Zone (with 30 second disconnection notice saying any movement will cancel it but still disconnects even though i am playing) in PS4 Pro. This has been happening since TU 8 or 9. If i am in Asia server,i kept getting disconnected. I also get the dreaded 9% and 100% hang on start up and after character selection. Please help! I'd just like to play the gane. Thanks!

yeah it is on our radar of connection issues that we are currently investigating :)

toflux78

Working as tester unfortunately is not possible to reproduce the issue.

• It happens randomly, sometimes a couple of times in a short period (less than 30 minutes).
• Not a difference if player disconnected is session owner.
• Sometimes a couple of players are disconnected.
• It seems that just before blue screen the game goes slowly or some visual FPS issue happen or some issue to connect the servers.
• Also, it seems to my experience that if I go away for some minutes and the game goes to character selection menu, there are most possibilities that in the first 2 or 3 missions game freeze and exit to blue screeen.
• It seems sometimes that more skills are on the screen, or more enemies, or both, more the possibilities that someone goes offline.

Not tested the blue screen of today, this is my last 3 month experience.

Hope that this is clear, english is not my first language and I'm on phone... :)

Thank you for this :) What type of console do you have, the model in particular? Slim, Pro etc.

squanchaay

I had it happen on legendary roosevelt at the end when we were coordinating skills to take down the boss. Ps4 slim. Happened to all of us at least once in that same area. One time 3 ppl blue screened at once!!!

It happens mostly on missions in my experience.

One time we even counted down to when someone would use a skill - when they got to 1 i disconnected. May have something to do with skill usage...

I had it happen on legendary roosevelt at the end when we were coordinating skills to take down the boss. Ps4 slim. Happened to all of us at least once in that same area. One time 3 ppl blue screened at once!!!

It happens mostly on missions in my experience.

One time we even counted down to when someone would use a skill - when they got to 1 i disconnected. May have something to do with skill usage...

Thank you, I have seen others mention skill usage being a possible cause, some say the pulse. Can you let me know your PSN ID and I will pass it on with your experience of the issue.

d4rc_n3t

• PS4 Pro CUH-7015B
• Firmware 7.51
• SSD (Internal): Silicon Power Ace A55 512GB SATA III
• Division 2 digital copy

Bluescreen clips (Legendary):

Roosevelt Island

District Union Arena

Capitol

Seems to happen more often when someone in the group is using a pulse skill. It has also happened with no one using a pulse skill.

It was very rare for me to get a bluescreen pre-TU7. This is the only problem I get with the game now. I'd say once or more a day. I don't experience other errors like Echos/Foxtrots (those happen maybe once a month).

• Rebuilding the database or re-installing the game does NOT fix the bluescreen crashes!

Thank you! Please DM me your PSN ID so I can add that to the repot!

Trzebiat

Wow, it took about 9 months for this issue to be finally officially acknowledged. Frequent blue screens and game crashes started happening on PS4 with the release of I think TU6 or TU7, before one of those updates game crashes were quite rare (maybe 1 in 2-3 weeks), but after the update it started crashing on daily basis. I've been playing almost every day since day one and after that point it became very rare to not have at least 1 blue screen a day. The max I ever got was 5 blue screens in one day and once I had the game crash 3 times during one mission (heroic Bank HQ) in full group. I once checked logs on my PS4 and it was full of the same error from the game. On average it was 1-2 crashes per day.

I'm using the original PS4 with internal SSD and this is the only game I've had so many blue screens. And it happens at random, it's not like it happens after performing a specific action in game.

Wow, it took about 9 months for this issue to be finally officially acknowledged. Frequent blue screens and game crashes started happening on PS4 with the release of I think TU6 or TU7, before one of those updates game crashes were quite rare (maybe 1 in 2-3 weeks), but after the update it started crashing on daily basis. I've been playing almost every day since day one and after that point it became very rare to not have at least 1 blue screen a day. The max I ever got was 5 blue screens in one day and once I had the game crash 3 times during one mission (heroic Bank HQ) in full group. I once checked logs on my PS4 and it was full of the same error from the game. On average it was 1-2 crashes per day.

I'm using the original PS4 with internal SSD and this is the only game I've had so many blue screens. And it happens at random, it's not like it happens after performing a specific action in game.

Appreciate your detailed report on this, do let me know your PSN ID so I can also ad...

Thank you everyone for your reports, may I also grab your PSN ID's?

You can DM me it with it, title the message Bluescreen PS4 :)

Ubi-Lucipus

The team is aware and we are investigating, see our Tweet here :)

This should be resolved, but let us know if you encounter this again!

The team is aware and we are investigating, see our Tweet here :)

that is disturbing 👀

Appreciate the report, I have let the team know so that we can address this :)

TheFrag

Got past it by restarting the mission. I will gladly record it for you, if it should happen again.

The problem was, that the enemy who is supposed to kick the door open never did that. He and his buddies just fought me through the window they had access to instead.

Thank you that really would be helpful :)

Guess he likes the alternative route better O_o

TheFrag

Not fixed. Just ran into this bug.

Well then..if you can do me a favour please and get some video of this? Send it to me, DM if you want to, so that I can try to open that door again!

Thank you for sharing your suggestion nuubguy, I've passed this on :)

Umwildcard

Thanks for the update!

https://forums.ubisoft.com/showthread.php/2233425-Title-Update-10-PTS-Patch-Notes-(Phase-3))

HerotaleCreator

When can we expect them?

ETA is tomorrow, I'll check in here and post the link once we put them up.

This is absolutely fantastic 🤩
(I shared it with my team!)