Maybe not the most constructive, but still a review. Censoring it is bad, because it artificially inflates the impression the reviews give in total. Instead devs should have asked why and tried to defend their prices based on the responses. Then someone reading the reviews could decide for themselves if the review seems baseless and/or irrelevant to them. Removing it for no other reason than "we didn't like that review" is dishonest to new potential buyers.
What OP said never happened to my knowledge. He'd need to send me his name and his review to investigate what happened. All i would have said is that we're sorry and feel the price is reasonable based on playtime per buck. He might have said that there is so many other cool games out there he can get cheaper and i'd say that he is free to get those games, but they're not Eco and we need to pay our employees. He might have said that selling more copies at less price would be more beneficial for both of us and i would have said that this is not the case, given support and refunds cost money.
That's how such a "discussion" would look. It's actually how one looks in one of the steam threads. It's fine if you don't like our prices, it's no issue for us. But we won't change it either. It's calculated to work.
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