Alright, so it could have been some edge case (I try to question him about this specific match, but he is sleeping atm, it's a middle of night here! :P), anyway there are a lot of friends on eune and euw complaining about ranked experience this season, but can't put a finger exactly on what's wrong besides huge skill difference of the players (they even compare normal games with gold/plat players around to be harder than ranked high mmr games with diamond~ players mostly and apparently I kinda think so too, I mean I have more often tougher games on normals haha).
Also just one more quick question - is flex and soloq algorithms different? Besides taking maybe extra factor of different size of a premade team?
Flex ratings differ from solo queue ratings - they're informed by some of the same stuff, but not the same. The algorithms are almost exactly the same, but the base info is different. It's something we're looking into changing in the future!