For the last few months, some players have been experiencing recurring ranking and pips issues that are preventing their pips from accumulating and as a result, preventing their rank from updating. We have been looking into the issue since reports started to come in.

We introduced the error message in order to gather some crucial analytics and provide players with more information on the issue that they were facing. We are now investigating the logs we received from the community.

We appreciate the tremendous support from the players in sending their logs and we now have everything we need to move forward. Unfortunately, the customer support team is not able to apply any sort of fix for the moment. The resolution of this issue is in the technical team’s hands. 

As soon as we have an update on the status of this issue, we will communicate more details. If a patch is required, we will add the infor...

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FEATURES & CONTENT

• Content - Re-implemented the full translation for Traditional Chinese.
• Feature - Added a delay before the ping indicator appears in the online lobby for Killers & Survivors. This delay allows for the ping to stabilize before being displayed to the player. 
• Feature - Games that would start with less than 5 players are canceled, and all players still connected to the server will be returned to the tally screen (keeping their items, add-ons and offerings) and notified about the cancellation.
• Feature - Re-added the theme music for DLC characters.

End Game Collapse

• Closing the hatch instantly powers up the exit gates.
• End Game Collapse starts when an exit gate is opened or when the Killer closes the hatch.
• End Game timer starts at 2 minutes. Timer is slowed down when a Survivor is downed or hooked.
• Survivors are sacrificed by the Entity when the timer expires. These sacrifices count as kills.
• The Killer can now open a powered up exit gate.
• The hatch always spawn as soon as there is...

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attention

DLC will be available later.

Fixes and changes from PTB 2.6.0

BALANCE

Add-on changes:

• Add-on Ashen Apple: +5 seconds.
• Add-on Hematite Seal: +10 seconds.
• Add-on Incensed Ointment: +0.3 Movement Speed.
• Add-on Iridescent Seal: Reduced the duration of Worship mode by 20 seconds.
• Add-on Limestone Seal: +5 seconds.
• Add-on Olibanum Incense: +0.3 Movement Speed.

Emblem changes:

• Devout: Hook event condition reduced from 10+ to 9+ hook events required for Iridescent quality. This makes it easier to achieve Iridescent quality of Devout emblem.
• Gatekeeper: Scoring defended generators points reduced. Quality threshold requirements reduced. This makes it easier to achieve all qualities of Gatekeeper emblem.

Perk Changes:

• Fire Up had it's values increased after testing in the PTB. Value increased up from 2/2.5/3% up to 3/3.5/4% for a new maximum of 15/17.5/20%.
• Thanatophobia had it's values decreased after testing in the PTB. Values decreased from 4/5/6% down to 3/3.5/4% for a new maximum of 12/14/16%.

BU...

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FEATURES & CONTENT

• Content - Added a new option for player reporting in the Tally (Exploit).
• Feature - Added a direct link to the Customer Support Help Desk in the Help & Tutorial page, as well as on the tally screen. Help Desk can be used to open a ticket with the Customer Support team. This is the place to go if you want to report an issue you have encountered in-game.
• Feature - Added a new score event: Safe Hook Rescue. The scoring event triggers after a Survivor has been unhooked and not downed for 10 seconds. The Survivor that performed the hook rescue gains the points. This score event helps clarify if / when a safe hook rescue has occurred (for the purposes of Emblem: Benevolent, and new perk, Deliverance).
• Feature - Added a new status effect for Survivors: Broken. Survivors afflicted with the Broken status effect may not be healed past the injured health state for the duration (similar to the No Mither effect). This status is shown to other players on the character portraits i...

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WHERE TO GIVE BALANCE FEEDBACK

Here!

WHERE TO REPORT BUGS

Here!

FEATURES & CONTENT

• Feature - Added controls to change characters in the lobbies and the store without accessing the character selection panel.
• Feature - Added new main menu idle animations for all Survivors. These can be observed at the campfire.
• Feature - Clicking on an unpurchased character from offline lobby will automatically redirect to this character's store page.

BALANCE

Audio adjustments

• Changed the lobby music back to the default music.
• Remixed volume levels for footsteps, music & VOs.
• Removed the attenuation on VOs and footsteps that were integrated in the 2.4.0 release.

KILLER

PERK CHANGES:

• Bamboozle: Updated text to reflect the perk does not work with pallets.
• Blood Warden: Added a timer on the perk in the HUD to better indicate when and for how long Blood Warden is active.
• Iron Maiden: Reduced Survivor location notification from 4 seconds to 3 seconds.
• Spies from the Shadows: Increased the chances of ...

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BUG FIXES

• Fixed an issue that could cause survivors to be unable to trigger interaction or cause the character to be teleported back to the basement after spending some time inside the basement.
• Fixed an issue that could cause some Survivors to be standing at the campfire.
• Fixed an issue that caused Prove Thyself not to affect the perk owner.
• Fixed the incorrect values displayed in all tiers of the Self-Care description, in all supported languages.
• Fixed an issue that made it impossible to rush vault a specific window in Badham Preschool.
• Fixed an issue that caused the Game Over score event to not work properly for The Pig.
• Fixed a crash that could happen when a survivor would disconnect during a Mori.
• Fixed a crash related to status effects that could happen at any time during gameplay.
• Fixed an issue that caused certain customization items to have placeholder string in all non-English languages.
• Partially fixed an issue that caused the Survivor icons in the HUD not to update upon a ...

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