Posts by Nick_GGG

We've looked into this and can confirm that the increased rarity is applying but isn't displaying correctly, which we're in the process of getting fixed!

We've looked into this and can confirm that the increased rarity is applying but isn't displaying correctly, which we're in the process of getting fixed!

The game servers are back up. Sorry for the delay! There is a visual bug with the display of challenges in-game and we will be deploying a client hotfix within the next hour that will resolve this.

We've taken the realm down while we try to fix a problem related to challenge progress that came with the latest patch (3.19.0f). Apologies for the inconvenience.

Dat_Dragon

My ultrawide (AW3423dw) is 21:9 but still has black bars on the side. The game doesn't even lock my mouse to the rendered part of the screen, I can move my mouse to the black areas (and clicking etc doesn't work). I think something is wrong here.

My screenshot: https://imgur.com/a/nuIlgnq

Thanks for the feedback. We'll add some more leeway so that resolutions close to but not quite 21:9 won't have black bars.

Dat_Dragon

My ultrawide (AW3423dw) is 21:9 but still has black bars on the side. The game doesn't even lock my mouse to the rendered part of the screen, I can move my mouse to the black areas (and clicking etc doesn't work). I think something is wrong here.

My screenshot: https://imgur.com/a/nuIlgnq

Thanks for the feedback. We'll add some more leeway so that resolutions close to but not quite 21:9 won't have black bars.

Previously it was possible to manually set the aspect ratio of the Path of Exile client to be very short and wide, allowing you to see an unintended amount of the level at once. A limit needed to be set. Because of server serialisation distances, this maximum aspect ratio is currently set to 21:9. This is the widest that we can currently go before we start hitting the cutoff where entities and effects vanish. We are looking at being able to increase this in the future.

This note was accidentally missed from the patch notes. We're very sorry for that oversight.

Previously it was possible to manually set the aspect ratio of the Path of Exile client to be very short and wide, allowing you to see an unintended amount of the level at once. A limit needed to be set. Because of server serialisation distances, this maximum aspect ratio is currently set to 21:9. This is the widest that we can currently go before we start hitting the cutoff where entities and effects vanish. We are looking at being able to increase this in the future.

This note was accidentally missed from the patch notes. We're very sorry for that oversight.

Looks like it was a one time issue which has now been resolved!

Looks like it was a one time issue which has now been resolved!

We're looking into the unexpected disconnects on EU servers. Apologies for the inconvenience!

We're looking into the unexpected disconnects on EU servers. Apologies for the inconvenience!

Hey everyone, apologies for the repost. Leaving the item level in the original was my mistake. Please don't think too hard about its removal!

Hey everyone, apologies for the repost. Leaving the item level in the original was my mistake. Please don't think too hard about its removal!