Hi there,

When you have a second, may I please get the Support ticket number you're referencing so we can take a look?

I also sent a DM your way in case you don't feel comfortable sharing here.

Thanks!

Hey u/WorldsOkayestDad,

If you haven't already, please try unplugging the controller and plugging it back in again to see if that corrects it. Let me know if that doesn't work.

Thanks!

Hi,

The game is offline and the hotfix is going live. You can find the notes here: https://fallout.bethesda.net/en/article/4z0Czb1WrJXMZUZECi5jFf/fallout-76-hotfix-notes-july-18-2019

Thanks!

Following up! The hotfix is going out now and you can find the notes here: https://fallout.bethesda.net/en/article/4z0Czb1WrJXMZUZECi5jFf/fallout-76-hotfix-notes-july-18-2019

Thank you!

Hi,

The hotfix notes may be found here as well: https://fallout.bethesda.net/en/article/4z0Czb1WrJXMZUZECi5jFf/fallout-76-hotfix-notes-july-18-2019

Thanks!

Following up - the hotfix is getting deployed now. You can find hotfix notes here.

Thank you!

Hi,

The hotfix we're looking to release today will fix an issue where Legendary creatures are sometimes not dropping Legendary loot, as well as a few other potential things that are being reported after patch 11's release.

We'll let you know as soon as we have a timing on the hotfix's release.

We're also look into a separate issue that may be causing non-legendary creatures to incorrectly display "Legendary" in their names with no star-ratings, and are trying to address that as soon as possible.

Thanks!

We're actively monitoring feedback and working to investigate and address issues that are reported.

A hotfix is currently being looked into for release later today that fixes Legendary creatures not dropping Legendary loot in some cases and potentially other issues following Patch 11.

As soon as we have info on timing and any other issues that are included in this hotfix, we will let everyone know.

This should be resolved in today's update.

May I know what platform you're on? Thanks in advance!

Hi u/1Dbacon,

We're going to take a look, but in the meantime resetting controls back to default should resolve this. Please let me know if that's not the case. Thanks for posting!

jaymae77

I have, and still do- it’s loaded up once in the last 6 weeks

Hi u/jaymae77,

If you don't mind, may I get your platform and location as well as any additional information about what's occurring when you try to access the Atomic Shop?

Feel free to reach out in a DM if you don't feel comfortable posting that information here.

Thanks!

Hi,

If you haven't already, please try restarting your system to see if that resolves the issue. If not, don't hesitate to reach out to our Support team to let them know. They'll be able to troubleshoot. You can provide a ticket here.

Thanks!

Hi,

Thanks for posting. This is being investigated, but if you haven't already, please try restarting your PlayStation 4 to see if that resolves the issue. If not, please let our support team know in a ticket here.

Thanks!

Hi u/Arennder,

As others have noted, this is currently planned to be fixed in our next update. Thanks for posting!

Hey u/TehFook,

Would you please provide me with your platform an your Bethesda.net username so we can look into it? Also if you're on PC, can you let me know if you happen to be using any mods? Feel free to reach out by DM if you're not comfortable posting that info here.

Thanks!

It was so great to meet you and the rest crew!

Hi,

We're looking into this. Thank you for posting!

Thanks for the suggestions! We do send surveys to random players that incorporate sentiment and offer places to provide suggestions. They are just not in-game.

While we don't have specific topic-specific threads, we are looking at feedback/suggestions/issue reports constantly on here, our official forums, and social. I know we don't see everything at every moment, but we sure try! We can also look to adding more things into future Inside the Vaults.

Thanks again!

Hey u/FritoZanzibar,

We are aware of this issue and investigating what's going on. As soon as we have more info, we'll let you know!

Thanks for reporting.