Posts by JagexCam

Hey folks - looks like an oversight, we'll look to remove these ASAP. Thanks for flagging :)

Hey folks! This is definitely something we will be looking at soon. It took a bit of a backseat whilst we dealt with other priorities - but certainly not forgotten. Thanks again for flagging :)

BaysWokest

Guess not eh

Hey! We are planning to fix this - just not in the immediate future. When we do we'll let you know via the newspost. Thanks for your patience.

Hey folks - just to confirm this is all working as intended. Enjoy the keys!

Hey! For some older promos there are still some technical hurdles to manage, but we do have plans to fix this.

Thanks for raising folks, we'll look into it :)

Michael053

I like how this was pointed out in the first days of this Yak Track event. A jmod even replied they had taken note of it and would pass it on to the artist team. Sad to see nothing has changed since. Probably lies on shelf 826482.

EDIT: this post & reply by /u/JagexCam.

Sorry, this is on our to-do list. As someone points out below it was flagged just before the lockout issues which took priority. Certainly not forgotten about!

Hi there! We are still going to look at this, but it's not a priority at this moment in time (I'm sure you understand). Thanks again for raising :)

Hey folks - looks like this may have been an oversight with the artwork. We're discussing how we can deliver the pointy hat as shown in the artwork as a free extra reward :)

Hey there. It appears some Ironman accounts were sent the offer pop-up in error. Apologies for any inconvenience!

Hey there. It appears some Ironman accounts were sent the offer in error. Apologies for any inconvenience!

Jeroenm20

Is this still planned? :D

Yes ;)

nessmaster

Will this apply to ironmen as well?

EDIT: to make sure i"m clear, the oddments piece.

Hey! Yes, Ironmen will get the oddments but not the keys.

Hey everyone,

We've been reading through your comments regarding the recent update to Rare Item Tokens to better understand the key points of contention and we appreciate all the feedback. I felt it was important we let you know the thought process around the decision made to convert them to Oddments and the exchange rate that was decided on.

The Rare Item Store is something we have not maintained since 2017 and frankly, nor is it something we have had any solidified plans for in a while. We have a big challenge where we are juggling too many currencies and stores in-game, so our long-term plan is try and consolidate them the best we can to give a better overall user experience. For the time being we are using the Oddment Store to centralize legacy monetised content, like bringing back old Yak Track items.

When moving Rare Items over to the Oddment Store, we focused on ensuring the value of Rare Item Token to Rare Item was not lost - which is where the 1:1 ratio of Token to Item wh...

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Hey! Yes we're looking into updating it soon - this will be a small update with the focus on no longer giving users tokens which they cant use (either because the item is out of stock you already have them all). More news to come!

Hey! Vic will be returning in February next year - we also plan to bring him back 4 times over 2021 :)

Hey there. Mysteria was intended to be run today when this years Advent Calendar was developed, however this changed at some point and the copy was left in error. Apologies for any inconvenience.
Edit: Correct reason amended.

Hey folks. the ticker at the bottom shows the prizes that are available for the duration of that promotion. So whilst you can't get a purple prize (200m) with that key, you may with be able to with your next. This is how it's always worked. For today specifically Clairvoyance is running so for a limited time you can see the rarity and reward behind some chests.

Hey! There has been an issue with the web page deploying. The package however is live and ready at the discounted rate which can be confirmed in the payment basket. Apologies for any confusion.

Hey! That's correct, the price has been discounted down from $89.99 down to $74.99.EDIT: incorrect response earlier, thought this was related to the incorrect web page issue fixed earlier today.