Please don't fuck up normal queues with these changes.
We're going to be watching normal queues closely. If it turns out all we're doing is shuffling toxicity around, we'll reevaluate the feature (maybe turn it off, maybe take another stab at it)
But if you've been following our dev blogs, you'll know that we currently believe that the toxicity you meet in game is normally not "toxic people being toxic," it's "people who are normally not toxic being toxic sometimes." The theory goes that putting people who are struggling with the stress of the ranked ladder in a lower stakes queue will allow them to take a breather. Or, if they hate norms that much, then at least encourage them to think twice before repeating their behaviour.
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