Hello @froogle, the Japan servers are currently only available through the Conan Outcasts client, which will be addressed in the next patch which should be released very soon.

Unfortunately, we’re unable to assist with any loss of items or building that may have occurred in the meantime.

Hello @Toxic_Kitten, welcome to the forums!

As it has been suggested, could you please let us know if there are any relevant messages in the Event Log?

For larger bases, reducing the amount of NPCs and light sources is advised as the singleplayer client can have trouble handling the same load as the online client, especially on console.

Dashboarding issues are also being actively investigated by our team and we address as many causes for these as possible every patch.

Hi @Zeda1988, welcome to the forums!

We’ve been improving the thrall behavior and have also added a rescue mechanic to help deal with issues similar to the one you’ve brought up, you can read more about it here:

Recovering old save games is only possible if you have a backup stored in the XBOX cloud, however, as that savegame was corrupted there’s no way to address that issue other than starting a new one, apologies for the frustration.

As you’re playing on a singleplayer session you may consider using the admin mode to speed up your progression up until the point of your previous game.

There are no issues on our end regarding the XBOX servers so it’s possible that this might be linked to connectivity issues between your ISP and the server provider.

Could you ensure that your console is on a wired connection?

Have you tried to run a multiplayer connection test?
https://support.xbox.com/en-US/xbox-one/networking/multiplayer-connection-error-solution

Also, please check out what is your current NAT type:
https://support.xbox.com/en-US/xbox-one/networking/nat-error-solution

Hi @Shadoza, the team is aware of this issue and it will be addressed in a future patch.

Hi @Shadoza, thank you for your report, we’ll forward it to the team!

Hello @Mesh777, this has been addressed in one of the previous patches for Test Live:

Please use this forum only to provide feedback and report issues on the Test Live servers.

Hi @karmaroach, thank you for your report, although this is a known issue we’ll add the information you’ve shared to its ticket.

Hi @Scumdog1980, thank you for reaching out, we’re already aware of the issue but we’ll be sure to register your feedback.

It’s possible that the saved database has become corrupted, would it be possible to start a new game to determine if this was the case?

Hi @Ragnor, thank you for reaching out!

It’s possible that the followers walk into lava or die to fall damage while following, although we’ve been working on improving their overall AI in the current updates.

We would need you to share the exact locations where this has happened so we can relay the information to our team, if possible through a screenshot of the in-game map while being present in or pointing at the area.

Do you have any saved session you’re trying to load into or are you trying to start a new game?

Hi @WSigma, if you suspect that others have built within, above or around the Black Keep in order to block NPC spawns please reach out to us privately while providing screenshots or video evidence, as detailed in the post below:

Hi @MartinB105, thank you for pointing out this issue, could you also let us know if you had any previous save and if it was possible that it had those multipliers set?

Hi @Tantrumus, thank you for reaching out, we’re already aware of this issue and it should be addressed in a future update.

Would you be able to share a short video with us showcasing the issue in order to assist our team in reproducing it?

Also, please make sure to send any crash reports through the PS dashboard whenever possible, so our team can get a hold of them and look into the cause.

Hello @Zsoltice2, in order to verify this with G-Portal we’ll need you to share timestamps (incl. timezone) for when you suspect the server was under a possible attack.

If you suspect you’re experiencing a DoS or DDoS attack try performing a complete reset of your router by turning off its power for up to 10 minutes, which will increase the likelihood that you will get a new IP address that the attacker will not have access to.

You should also set your profiles to private and avoid accepting group chat invitations from strangers in order to safeguard yourself from platform-specific vulnerabilities.

If this persists, please reach out to your ISP for further assistance as we’re unable to determine the identity or prevent DoS and DDoS attacks because they happen through the IP address of the attacked device.

Hi @Djfrenk22, welcome to the forums!

This issue will be addressed in the upcoming patch, which will be released within the next month.