Posts by HiRezJNash

A new crash on Xbox One has been discovered resulting from today's backend update. We are investigating the cause and will update on our Twitter account when we have more information.

LarryKoofer43

I DIDNT ASK THE QUESTION BUT PLEASE BRING BACK ICE WALL

Believe we hit this one - Given the unpopularity of the ability, adding this back in would just lead to diluting the loot pool more with an ability that most players won't want to use anyway.

Cross-play and cross-progression currently include Xbox One, Nintendo Switch, Steam, and Discord. PlayStation 4 progress does not transfer to other platforms at the current time.

Were you attempting to use the right stick to select which emote / voice line you wanted to play? Regardless of the keybind selected for pulling up the VGS system, the right stick will still be used to select which emote/voice line you want to play. You then release the VGS button and the emote/line will play.

Thanks for posting both of these videos, the team will investigate this and will follow up if more information is needed!

ronjon2012

What outfit is that?

That's the final tier of the Six-Shot Cyborg Assassin Skin that's part of the Next Frontier Battle Pass (currently active).

Hey everyone, we want your feedback now that the update is on live servers as well, so please continue to send over feedback if you notice anything that feels off with audio in the Guntown Showdown update!

These are awesome!

skybert88

By following up on the outcome do you mean evidence?

By following up, I mean that the support team may take action but may also not notify you that they have taken action.

Hey all,

Our team has done a pass on a number of aspects of the game's volume and sounds:

  • Weapons
  • Environment
  • Dialogue (VOX + VGS)
  • Music
  • Skydives
  • User Interface
  • Mounts
  • Chickens
  • Emotes
  • Abilities

Please let me know if you experience any issues so we can have our team take a look!

We are aware of an issue where the Anarchist Assassin is unavailable on PS4. We are looking into the issue and will post when the skin is available on all platforms. To note: the skin will be purchasable before it leaves the Shop.

Timing was crazy, good on 'em for surviving long enough to get everyone back up.

skybert88

I filed a ticket for teaming back in February, nobody has even looked at it yet, and I followed the steps you described now

https://i.imgur.com/4fxgZBq.png

The ticket was likely reviewed. Right now our policy with teamer reports does not involve following up about the outcome; the support team will take the action they find appropriate.

Am4z0n_Prime

I have no issue with the Hi-Rez account itself. I just have been using one Xbox Live account more than the Xbox account linked to my Hi-Rez account. I wanted to switch everything over to my new account, so I submitted a ticket to unlink my old account. Apparently it hasn't been gotten to yet.

This actually isn't possible. Once an Xbox / Steam / PlayStation account is linked to your Hi-Rez account, you will not be able to unlink and relink a different account. See https://www.hirezstudios.com/crossplay/.

Interesting, for sure.

Am4z0n_Prime

I've tried submitting a ticket. Many weeks in, still no response.

What issue are you facing?

If you encounter teamers, please submit a report to our support team. Include as many details that you can access as possible, including the teamer(s) names(s), your name, match history (right now you'll need to use a third party site that pulls from our API), and images/video. The initial report will only allow one image, but you can respond to the email with more details, if available. Videos can be uploaded to YouTube as unlisted and the link can be shared in the ticket. Tickets may be filed here: https://www.hirezstudios.com/submit-support-ticket/ .

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Miyke

I too am part of the idiot mouse radius religion. And spoiler alert because reality often ruins religion, it's actually real as confirmed by Jnash in his stream. Although it's Real for every single rarity not just runes and gold and Its a higher chance not a guarantee.

I have never confirmed the radius theory, I like to mess around with chat about it, but there is no evidence that this is actually a thing supported by the game's programming.

TheScaleTipper

I have not been able to get account linking to work since the first day this promo was announced. Get this screen no matter what I do.

Have you tried a different device or browser?

FalcoTier1

Thank you, I just went and made a Hi-Rez account and connected everything and did the steps and just logged in and got Mittens. Hooray!

Glad to hear it!