Unfortunately I have no recommendations on how to resolve this, it’s something our developers will have to look in to. I’ve added it to our database for investigation, I can only recommend that you continue to play using DirectX 11 in the mean time.

Usually the result of a Steam hiccup not recognising owned DLC correctly, restarting the Steam client (sometimes required several times) will resolve this.

These appear to be GPU-related crashes. I understand you’ve already performed a clean driver reinstall with no success, but please try the other solutions listed here: https://support.fatshark.se/hc/en-us/articles/360034654593--PC-How-to-Resolve-GPU-Crashes

@CurlehMustache Oh no! Other players have reported success with the most recent Easy Anti-Cheat update, but perhaps a new BSOD has arisen off the back of it!

Would you willing to contact Easy Anti-Cheat, so they can investigate this? I can contact them myself but they much prefer to speak to players directly: https://www.easy.ac/en-us/support/game/contact/tech/

Edit: The developer handling this at Easy Anti-Cheat is also happy for players to email him directly. I will PM you his email address.

There is nothing in the logs that would explain a substantial drop in FPS. If every solution in the article linked above has been unsuccessful I can only suspect either a deeper rooted issue that is likely to be outside of our area of expertise, or simply poor optimisation on our end.

Hmmm, if on Windows 10, could you change your DirectX version within the launcher’s ‘Settings’ menu and see if the same occurs?

Otherwise - check for overheating: https://support.fatshark.se/hc/en-us/articles/360034115694--PC-How-to-Check-If-Your-PC-Components-Are-Overheating

I know I’ve already responded to you via the Support Portal, but for anybody else encountering this issue - Easy Anti-Cheat believe they have identified the problem and we’re updating our Easy Anti-Cheat version today to include the changes they’ve made. Hopefully, this should no longer be an issue as of the end of the day.

The Connection Timeout error is a particularly infuriating one for all involved!

Have you tried connecting to a mobile hotspot, purely to see if the error continues? It helps in isolating the issue to the PC or the network.

Sorry to hear that - please upload the associated console logs and I can have somebody look in to this.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you in advance.

It appears you’re using a custom DXGI DLL, have you made any manual changes to your Vermintide 2 directory?

Have a look at: https://support.fatshark.se/hc/en-us/articles/360022719993--PC-How-to-Improve-Your-Performance-in-Vermintide-2

Otherwise please include this information in our dedicated performance complaints post:

Thank you, I’ve passed this on for analysis.

Please contact your ISP and explain that you are unable to establish a connection to https://5107.playfabapi.com/, which is the URL to our server address. They should hopefully be able to identify the issue.

Unfortunately the crash dump dates back to April.

It’s a shot in the dark, but try lowering your ‘Worker Thread’ count within the launcher’s ‘Settings’ menu down to 6.

How bizarre! Thank you - I appreciate the information.

Thank you muchly, I’ve passed this on.

Just looking online, it sounds like the EU versions have the strip whereas NA versions do not.

So depending on your region it sounds like one of the versions will need to be returned, as it’s important the version you own is relevant to your region otherwise this can be problematic.

Unfortunately the console logs don’t contain the information I need to see.

Next time, please provide us with a crash report instead - after the crash occurs, a window should be displayed prompting you to enter what you were doing prior to the crash occurring. Once submitted, another window containing a long ‘GUID’ string and an option to ‘Copy to Clipboard’ should be displayed.

Please click the ‘Copy to Clipboard’ button and paste it in here. Thank you in advance.

Hello! Our copies of Warhammer: End Times - Vermintide appear to be shrink wrapped with the PS4 stripe. It’s possible that sometimes the shrink wrap is produced without the PS4 stripe intentionally, but we can’t verify that.