Posts by FatsharkJulia

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Apologies for the delay @Chillice, this should now be resolved for you. Please let me know if you have any problems.

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You can always bypass the launcher completely (instructions here, at the bottom of the page): https://support.fatshark.se/hc/en-us/articles/360021423613--PC-Problems-with-the-launcher-

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As above, unfortunately it’s unlikely Easy Anti-Cheat will be whitelisting this.

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Your installation appears to be corrupted. Have you ran through every solution here?: https://support.fatshark.se/hc/en-us/articles/360021425793--PC-How-to-resolve-data-corruption-errors

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This is the primary information you need to run with - lots of potential solutions online, some as simple as reinstalling the GPU driver. May be worth reaching out to Microsoft Support.

The Vermintide 2 crash dump will be of no use in this scenario.

In cases of regular, non-BSOD crashes in Vermintide 2, what we need to see is the crash report produced which will contain a long ‘GUID’ string. :slight_smile:

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Does the whole PC become unresponsive - resulting in you needing to restart the PC?

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Sorry about this @Constrictus - it’s my understanding that our Console Developers are already aware of and working on this particular issue, but I’ve queried it to be sure.

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Technically intended, but not ideal. We’ll see if we can alleviate this.

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It would be ideal if you could try another controller, if that’s an option for you.

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I know you’re reluctant - but please try with 6 Worker Threads.

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Noted - our developers are aware and working on addressing this. Thank you for your report.

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To confirm, are you both playing on the Official realm (as opposed to the Modded realm)?

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It looks like you’ve since been able to log in and play as normal, is that right?

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Looks like a corrupted installation here. Try Verifying the Integrity of Game Files via Steam:

  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify the Integrity of Game Files’ button
  5. When complete, close and reopen Steam
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Sorry to hear this Chillice! Could you please send me the URL to your Steam profile, so we can look in to this?

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We’re releasing a small update to our anti-cheat service (Easy Anti-Cheat) at 11am CEST to address an issue. Now I can’t be sure, but it may help you.

Could you let me know, after that time, if the crashes persist (with the controller hooked up)?

We’re releasing a small update to our anti-cheat service (Easy Anti-Cheat) at 11am CEST, to address an issue. I believe it may help with what you’re experiencing here.

Could you let me know, after that time, if the crashes persist?

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I should add - if the error is occurring for all of you, and you’re all using the same ISP, I’d recommend that you contact your ISP and explain your connectivity issues to https://5107.playfabapi.com/ . They may be able to identify the issue on their side.