Posts by EA_QueenBee

Hey @DiCE_PONPOKO,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

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Hey @Grimniss,

Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team. They can take a look at this for you.

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Wees aardig voor elkaar | Be kind to each other Read more
Hey @Bozo3717,
Have you tried reaching out to our live support team about this?

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Wees aardig voor elkaar | Be kind to each other

Hey @Yooguidaoyikai,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

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Wees aardig voor elkaar | Be kind to each other Read more

Hey @Eusjqi7272,

If you still haven't gotten the Apex coins you bought 2 days ago, you'll need to reach out to our live support team. They can help you make sure you get your missing coins. Make sure you keep your proof of purchase on-hand, as they'll need that to help you.

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Wees aardig voor elkaar | Be kind to each other Read more
Forum Streamline Icon: https://streamlinehq.com

Hey @sorchbot,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can reach out to our terms of service team. They can take a look at this for you.

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Wees aardig voor elkaar | Be kind to each other Read more

@kia_zazaTH,

The reason you're getting errors is that an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at our unlinking article:


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.


You can try reaching out to our live support team to see if they can help you out if it wasn't your Steam account.

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Wees aardig voor elkaar | Be kind to each other Read more
Hey @kia_zazaTH,
Did you have a Steam account linked previously?

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Wees aardig voor elkaar | Be kind to each other

Hey @huwa1125,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

EA_QueenBeeAHQ.png

Wees aardig voor elkaar | Be kind to each other Read more
@Playerdrdrlupo,
Of course! Standard smile This thread isn't going anywhere.

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Wees aardig voor elkaar | Be kind to each other Read more
@Playerdrdrlupo,
I'd download and run it via the app, yes. Just to make sure.

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Wees aardig voor elkaar | Be kind to each other

@Playerdrdrlupo,

If you redeemed it via the EA website, can you try opening the game via the EA app? Often it doesn't catch the codes properly if you redeem it in one place and then play somewhere else.

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Wees aardig voor elkaar | Be kind to each other
Hey @Playerdrdrlupo,
Where did you redeem the code? And what platform are you using to launch Apex?

EA_QueenBeeAHQ.png

Wees aardig voor elkaar | Be kind to each other
Hey @SirOfCourage,
It's not something we can do here on the forums. You could try reaching out to our live support team, maybe they have a way they can help.

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Wees aardig voor elkaar | Be kind to each other

Hey @eziz5,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

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Wees aardig voor elkaar | Be kind to each other Read more

Hey @bzdfh,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

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Wees aardig voor elkaar | Be kind to each other Read more

Hey @jaiedwintek,

If you've already reached out to our live support team then I can only recommend that you wait until they respond to you. We can't help with bans here on the forums, but they'll investigate this for you.

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Wees aardig voor elkaar | Be kind to each other Read more
Hey @TTV-Anomaly_Fps,
Unfortunately we can't look into bans here on the forums. I'd recommend reaching out to our live support team. They can take a look at this for you.
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

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Hey @kanyade21025,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

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Wees aardig voor elkaar | Be kind to each other Read more

Hey @MalbooGreeeN,

We currently support the following languages here on AHQ: 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.

Thank you for understanding.

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Wees aardig voor elkaar | Be kind to each other Read more