We are actively looking into this. So far it appears it is happening for iOS only and not limited to SWGoH.
If you already completed the event once and collected the shards you won't be able to get a reward again. This is intended and not a bug.
If you missed shards as first-time rewards, PM me your ally code and I can have a look.
Are all of you on the iPhone 11?
We checked and had no issues loading the game on several devices (iOS and Android).
If you are still missing Wat Tambor shards from any of the Territory Battles, please send a PM to EA_Mindtricks on Answer HQ,
Thanks for raising this. We already have flagged this as a bug.
Thanks for reporting this. We have flagged this for review now.
They only gain his Max Health, Max Protection, Speed and Offense stats as per the description of "Tactical Awareness".
Hi all,
We have flagged this for review now.
We have flagged this for review now.
We are aware and are still working on it.
We have flagged this for review.
PM me your ally code, so that I can have a look. Thanks!
PM me your ally code, please. Thanks!
The current season for the Grand Arena Championship is being finalized. Once completed your rank should update correctly.
We are aware of this and are looking into it.
Looking at your screenshots it looks like you are missing 1 "normal" ship (not a Capital ship) since it appears that you only have 2 ships available.
There was a bug in the past where you were able to enter the battle with just 2 normal ships since the Capital ship was counting towards the required ships, but that was fixed a while back.
We are aware of this and have flagged it as a bug.
What territory in the Hoth TB is that exactly?
PM me your ally code and the date and time it happened, please, so that I can have a look. On a side-note: Can you confirm that it was a case of missing ability buttons and not a game crash/freeze?