Having Trouble Getting in the Game

This thread was added on January 24, 2020, with posts from EA_HighCommand.

Original Post

I am having trouble getting into the game. I open the app and it says checking for updates and then closes. I have restarted the phone, uninstalled and reinstalled the app, and logged out of game center. I am running on Iphone 11. Anyone have any suggestions?

Talking to EA support and they cannot fix the issue

EA_HighCommand 5 years ago

Original

Are all of you on the iPhone 11?

We checked and had no issues loading the game on several devices (iOS and Android).

EA_HighCommand 5 years ago

Original

We are actively looking into this. So far it appears it is happening for iOS only and not limited to SWGoH.

EA_HighCommand 5 years ago

Original

We are working with Apple to get this resolved as soon as possible. It is an issue with the Apple AppStore.

(2020) Having Trouble Getting in the Game

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