UncleThursday

The joke is that, like Destiny's loot cave, they were quick to fix a way that players could actually get loot-- maybe some of it useful-- but are going to make us wait until TU 3.1 for the AI fix, which could still be weeks away. Destiny had many of its own problems at the time, including getting useful loot, which is why the loot cave became popular.

They already said they identified the problem in the last SotG, so they SHOULD release a stand alone patch that fixes the AI behavior. They won't, though, because they apparently have to pay MS and Sony some money to get the patches validated. So in order to save a few bucks, they'll make us wait up to the next month with this borked AI and wonder why the raid isn't being completed by as many people on console as it could be, because the AI moves too fast to aim at and dodges bullets like Neo.

Just to clarify, we have a first fix for the AI being overly aggressive coming Friday. Some more improvements after that will come later.

And as zFireBG points out, some things are easier to fix than others. We do not shy away from fixing single issues because it's expensive or we have to "bother" Microsoft and Sony. We just sometimes need more time to fix something, because it's either not ready or we need to test it to make sure it doesn't break more things.

Lastly, as a Raptors fan: I love the Drake meme.

Imronideutch

All i want is my. Fucking. Last. Ivory. Key. Fuck

We're looking for a way to allow you to get missing keys and masks once you've done Hunters. This has been quite tricky to fix and actually broke Hunters spawning at all when testing this internally. We'll try to get something that doesn't break the game to you as soon as possible.

edit: a word

xcel30

Sorry, but there has been mentions to "working on skill mods and improving skillpower investment reward" even since before the PTS, and all we got was complete silence, same for build diversity. So honestly pretty hard to believe you

Understood. The changes to Skills, as well as the introduction of Auxiliary Skill Battery with Title Update 3 were a first step towards that. We understand that it's not what some players want to see, as they'd like more drastic changes.

We will continue to improve things and Title Update 4 will have some improvements to Skills already, but we also want to let you know what our longer term plans for the above mentioned topics are.

xcel30

Can't wait for them to not talk about skillpower, build diversity and bugs

While we don't have answers to all of these topics yet, please know that the dev team is talking about all of these, as well as the inventory, loot, Recalibration and Crafting. And with that I mean specifically to look for improvements and your feedback on how things could be improved.

We will have more information, hopefully next week, about what things could change and what we're looking at. Thanks for your patience and the continued feedback, not only on the mentioned topics.

SkandiBruh

Hopefully, we don't get radio silence regarding issues of the games core mechanics ie Build diversity, Insane RNG , Flawed crafting and recalibration. I hope Massive has been listening to the community and we get some feedback or at least be told that we have been heard

You have been heard.

RyuKenBlanka

Ok that I understand. What it seemed like we were told and it's possible I misunderstood is that we didn't get the raid initially because a big balance patch was deployed and it wasn't seemed as fair to expect people to do a raid the same day a balance patch was added which fine, I agree. Then we got another balance patch and the raid two days later. Seems like based on that logic the raid should have been delayed again maybe a week so we could have gotten geared up properly for it but again, maybe I misunderstood. Appreciate the reply though.

The intention never was to have the raid with Title Update 2, which was the first, smaller balance pass. The raid was released later to focus on fixing bugs and also listening to the feedback from players about Title Update 2.

Our initial thought was to release the raid immediately with TU3 release, but with all the changes coming to the game we thought it's better to have a couple of days to update your builds and with the new loot rules also being able to get better gear, if needed.

KakkaKarrot

u/ChrisGansler whats the status of this?

We're fixing this with TU3.1, as said on State of the Game. We're still working on that patch so no ETA yet.

mykkenny

Hi Chris, sorry that was 100% not the issue. Definitely something to do with having just levelled a 2nd character to 18. I and three friends all had the same issue, all resolved the same way. Some details to help you out:

• We levelled to 18 by getting to Theatre Settlement, doing 1st mission to rescue daughter, then had a friend in WT5 invite us to their session to complete the last two missions on story mode (bunker and Potomac) for mad XP. We then did the history museum and viewpoint in our own session. This unlocked L3 theatre and the DZ NPC, so we did the East and South DZ missions to gain access.
• We farmed the DZ a bit on the L18 chars and quit - not logging out, just quitting app or turning off the Xbox.
• Next login we noticed we can't see many BoO NPCs. Yesterday trying to do Union arena I could see and choose difficulty of mission and fast travel to it but not actually play, it just didn't start. Same for the missions I listed above
• The fix was the steps in my other comment in this thread, selecting the 2nd L18 char and logging out then logging into the main char.

Hope this helps, if you need more info I'm happy to help. Will try to reproduce the bug tonight by quitting from the L18 char.

Super detailed, awesome! Thank you a lot, I'll pass this along.

mykkenny

Got this same issue, so do a bunch of friends - we think it's because we have L18 characters (for generic mod farming).

Control points are white, we can't access four of the missions (DCD, Bank, Air & Space and ViewPoint) and we can't access District Union Arena.

u/hamishbode / u/ChrisGansler are you aware of this issue??

Hey. From what we know this can happen if you die on the Control Point and all enemies have died as well. If you do not use your flare or have allies actually take the point, it will stay neutral.

This should automatically reset after ~10 minutes of being logged out.

RyuKenBlanka

Why was the raid part of that delay anyway? I don't understand? You rebalanced the game then dumped the raid on us 2 days later? Why couldn't the raid have just been released earlier? I don't see the association?

Both the game and the raid received tuning during the delay. Also taking some part of a patch out of a patch and making it a different patch is a lot of work. Basically you build a patch by putting everything inside you want to push at the same time. That building process takes time and it's unfortunately (from my very simple understanding of coding) not like Lego where you can plug out the raid segment and push that live earlier.

Also, we think that the balance changes in TU3 helped making the raid as epic as it was.

georgios82

Thanks for being here and communicating with us by the way. Means a lot.

I guess what I am personally hoping for is that next content updates will not be as problematic as TU3. TD2 and the whole franchise is by far one of my favorite ones and I hope to see Massive stepping up their game in areas that right now are hurting the game.

Thanks for the feedback, it really means a lot to us as well. We'll do our best to make it a better experience for sure.

georgios82

I get your point, however some of the issues like the reintroduction of the erratic NPC behavior, gun sound problem etc are easily discoverable after 10-20 mins of casual gameplay.

I don't think there's any advantage of having them go live and find them there.

As an IT professional with many years on the field I assure you most of the times management thinks otherwise

As a Community professional for 5 years and having worked in triple A for nearly 9 now, I have never heard that ever. We even delayed Title Update 3 and the raid to further work on the patch. I understand that it's frustrating and I definitely agree (and the team does too) that those issues should be found earlier. But I'm in contact with the dev team, with QA/QC and just people playing the internal builds here every day. It's not like anybody is trying to hide these issues, they just were not found.

I also don't experience all of the issues described here. As you can see in my post history, I have the aggressive AI too. But I have not had any audio issues at all so far.

That's why we're so fortunate to have our community that will bring up these issues as fast as they do and also provide us with reproduction steps and other ways that help us identify these issues.

Kambz22

Is there anywhere to submit information for bugs? I know we had a thread here for the PTS but I don't see anything currently.

Even if it is a known issue, I know some more detail around when the issue occurs may help diagnose and solve it.

Yes, we have dedicated Technical Support forums. We have staff dedicated to look at these regularly, but we also scan reddit and our social media channels for reports.

Thanks for your help!

georgios82

My question is you don’t QA test your new builds especially if they contain a lot of changes like TU3? Please take no offense but all of us have paid a full price for this game, season pass etc. It’s not fair that almost always we end up becoming the QA testers of the half baked patches you push out. Isn’t it better to delay a patch than break the game similar to what happened with TU3?

The pure amount of hours played that one day of the patch being live versus what we can internally play-test is huge. We test every build and have dedicated QA/QC teams that do so as well. It's not like we're having a better time for you to find these bugs. We have to fix them and we'd prefer to do so before the content releases. I don't think there's any advantage of having them go live and find them there.

8thDegreeSavage

Why jam all this onto this thread tho?

You should be starting threads for each of these issues not hiding it on some random post

I understand the sentiment, but we don't open threads on reddit. We just leverage the info from here. The more info I get, the more I can forward. I can see that change in the future, but we would need to have more dedicated resources looking at reddit specifically.

SnuggleMonster15

TU3 has surfaced some bugs that are causing this, so unfortunately we have to do a full investigation and create new fixes for these.

Hi Chris, the AI in that 48 hour window between TU3 and the Raid patch were great. As soon as the Raid update happened the AI went absolutely bonkers. I hope you guys get to the bottom of it soon because they're very frustrating to deal with at the moment. The Black Tusk in the ODZ are particularly off the charts wild.

We've seen reports as soon as immediately after maintenance Tuesday, when TU3 was applied. We think we have a good understanding now what caused it and it seems to have happened with TU3 not when the raid was opened.

I literally have more sound bugs than ever before, so do all of my clanmates.

Can you guys provide us with some examples? Please be as precise as possible. We're currently aware of a bug that stops all sound from happening for a couple of seconds and then plays all the missing sounds back at once. Please add if you have different bugs and especially when they occur, how often they occur and what hardware you're using, both in sound card / onboard sound and headsets + potential software.

Thanks!

And enemies behave even worse since the patch.

As Joker linked, we're looking into this right now. TU3 has surfaced some bugs that are causing this, so unfortunately we have to do a full investigation and create new fixes for these. I say unfortunately because I've seen players hoping the integration just didn't work properly, meaning it could be a quick fix. For now I don't have an estimate yet, sorry.

I can run across half the white house with 90% of the interior being invisible.

We currently don't have an ETA for a fix. More details here.

gX-kiD

Come on Chris, aren't we past that?

You guys played this broken record for almost 3 years in The Division 1, and eventually you guys have never really fixed this issue.

Are we really supposed to have the exact same conversations again for the next 3 years?

I was not here for The Division, so I can't comment on that. From what I understand, and what the community on reddit is telling me, this was already fixed prior to Title Update 3. If you think this has always been broken, between TU2 and TU3, let me know and we can further look into it.

KevlarD-

It would be really nice if you guys/gals play the game a bit more tbh so that you too can see the problems we are having. I'm just glad you actually play. "Right anthem? "

But on the issue at hand... it's literally everything. Freeroam, dz, raid, every mission every everything.

Really glad to see you guys posting it keeps my hopes up for the game and future content.

Just to clarify, we have a bunch of people playing The Division 2 in their free time and also people at work playing it (Quality Assurance / testers, etc.). But our experience is not 100% the same as the experience of all other players out there.

Like, I played Open World on the weekend, WT5 and I had no issues with rushers at all. But that doesn't mean that it's not happening. This is why we speak to you guys whenever we can, so we get a better picture of what you're experiencing and how it differs to what we're seeing.