I can't tell if this is meant to reassure us or is a cry for help ;)
it is not a cry for help. :)
Arent you guys worried EA is just gonna pull the plug?
Not in the slightest.
Dear /u/Darthchrisshaw I just wanted to pop in here and apologize for a terrible player experience that I am directly responsible for. As the Stronghold lead the buck stops with me. I can offer explanations but at the end of the day, that doesn't change the experience.
What I really want to do is come in here and explain what we are doing about this so you don't continue to suffer these situations in the Strongholds.
We've disabled every "backtracking" fog wall in the Temple of Scar and Heart of Rage. So as of the next patch, forgive me for not having the exact dates as I'm at home, it should be the next scheduled patch in March. Internally it's called 1.0.4. So once that patch lands you should never run into this situation again in either of those strongholds. (This is different from forward-blocking fog walls which are necessary, those remain in place.) I'm not currently aware of any back-tracking issues in Tyrant Mine, but please call me on it if I'm missing an issue.
Going fo...