Hey there thanks for the awesome visual post for this. I’m not sure what the design intent is here so I’ll make sure our hero designers check this out tomorrow.
Cheers, hope everyone had a great weekend.
Hey everyone thanks for all the information in this post. We’re looking into this. Any specific details you can remember for when you hit this please continue to post them if you’re able to. It helps us a lot as we investigate.
Apologies for the disruption while we sort this out.
edit: We're disabling Wrecking Ball temporarily while we continue to investigate the issue. Thanks again for all the info in this thread.
edit2: We've found the issue and have a fix going into certification. We're targeting Monday for the patch. We're very sorry this one took so long, it was really rowdy.
Read moreHey there, apologies for the delay getting Wrecking Ball back in the lineup. We care a great deal about all of our players, including folks on console. This has been our top priority since the bug was discovered, the experts for the systems involved in the issue dedicated 100% of their time working on a fix.
Fortunately we have a fix in testing now, we're working on getting it through certification. Right now we're expecting to release a bug fix patch on Monday.
Thanks again for being so patient, we're sorry this one was gnarly.
Hey everyone thanks for all the information in this post. We’re looking into this. Any specific details you can remember for when you hit this please continue to post them if you’re able to. It helps us a lot as we investigate.
Apologies for the disruption while we sort this out.
edit: We're disabling Wrecking Ball temporarily while we continue to investigate the issue. Thanks again for all the info in this thread.
edit2: We've found the issue and have a fix going into certification. We're targeting Monday for the patch. We're very sorry this one took so long, it was really rowdy.
Posting my edit as a reply as well for visibility.
We've found the issue and have a fix going into certification. We're targeting Monday for the patch. We're very sorry this one took so long, it was really rowdy.
Hey there, we have a fix headed into certification for this bug and we're targeting Monday for a bug fix release. Sorry for this one.
Is there any word on if the Moria ultimate audio bug will be fix in this patch as well?
Yes that’s fixed in the patch on Monday as well. Cheers
We fully support the #savewreckingball movement. The XB1 patch is going live now, we're going to give it some time for everyone to get patched and then we'll be turning him back on.
Cheers!
Hey there, the bug fix patch for XB1 is going live now. We're going to wait a little bit for folks to get patched and then we'll enable Wrecking Ball again. Also we've fixed up the Moira ult audio in this build as well.
Cheers
Baptiste's Amp Matrix bug where healing doesn't get boosted still there, no?
We have a fix for this bug in testing and hope to roll it out in a 1.37 bug fix patch (PTR is 1.38).
Hey there, our compatibility team investigated this report and was unable to reproduce the issue with the same model headset you specified. Our best guess for follow up was to check your drivers and make sure they're the newest provided by the vendor.
Cheers
Hey everyone, sorry for the hassle. There was a server in a bad state, it's cleaned up now. Cheers
Hey Bill, this is a long shot in the dark, but I assume this is NOT related to symptoms I have seen on the official forums and here on Reddit such as...
- Insanely fast queue times for Competitive (like within 5 seconds) (This may be intended, but it is different than past seasons.)
- Competitive Matches not filling up with enough players and going into "Waiting for Players" mode
- Players attempting to cancel a Competitive queue getting penalized with leaver penalties.
I will note, I am seeing this mostly in Americas region reports obviously. I have been trying to investigate this for a couple of days now seeing if something changed since season 17 started. So if there is any information you have, it would be awesome.
The issue here was just failing hardware. This wouldn’t be related to anything like you described. I’ll pass your notes on to our server team to look into if they’re not already. Thx
Hey there, we’re sorry Wrecking Ball has been MIA on XB1. We have a fix going into certification now and we’re targeting Monday to have him back.
Thanks for being so patient while we working through this one, it was a gnarly one.
Cheers
We’ve made a change to fix this issue, please let us know here if you’re still having problems. Thanks and sorry for the inconvenience.
Hey folks we’re looking into this issue. Apologies for the hassle, we’ll post more information in this thread once we have it.
Hey there we tracked down this issue and have resolved it. Sorry for the hassle. Cheers
Hey folks, we’ve researched this issue and believe the problem is due to packet filtering or connectivity between customer ISPs in Iran and Amazon AWS. Overwatch leverages Amazon AWS infrastructure in Europe region when necessary, this is usually during new content updates.
In addition to having reported the issue here, we recommend players report this issue directly to their ISP support as well.
Hey folks, engineers who support our voice platform found an issue that is now resolved. Thank you for the reports, sorry for the hassle.
Cheers
Hey folks we had a server issue that caused this to happen for some players. We’ve resolved the issues and we’re monitoring to watch for any additional issues.
Sorry for the hassle
Hey folks, this is a bug and we’re working on a fix. Apologies for the confusion here, cheers.
edit: For clarity, Ashe should generate ultimate charge while B.O.B. is active after we fix this bug.