It is intended that you would get a popup at certain level milestones (such as 25), as well as the shop popping up once per character login per day. It also might happen if you’re playing at midnight (local time) and then zone.

It is not intended that you get shop popups multiple times per day when zoning, dying, or just playing (without leveling to one of the milestones).

We’re looking into reports of the latter. Thanks!

At this point everyone should either be on Crom or Fury. The last B&G PvP server was Rage, which was merged to Fury a few years ago. There do exist a few isolated cases where characters were not merged; according to what I can see @Dropnloadz , you still have characters ‘stuck’ on Rage which we should be able to fix for you.

I suggest making an email ticket at https://www.funcom.com/help/ instead of an ingame petition. Thank you for your patience!

I understand your frustration but the forums are not the place to request support for account and billing issues.

We cannot assist with billing and payment issues in a public forum like this. You’ll need to wait on a reply from customer service via e-mail. Thank you for your patience! I apologize for the inconvenience.

Hello friends, we know a lot of people have been asking for a planned schedule of level cap increases for the near future. Our goal is to hit Lv200 by the 18th anniversary on June 27th, and to reach that goal we have currently planned the following stages:

April 17: Lv 75
May 1: Lv 100
May 15: Lv 125
May 29: Lv 150
June 12: Lv 175
June 26: Lv 200
June 27: 18th Anniversary

Let us know what you think. Beyond Lv200 and expansions is TBD. I’m sure there’ll be many words about this, so fire away!

Servers back online!

April 17, 2019

GENERAL

• Players who have an unopened Vacuum Packed Striped Silencer Armor from shop bundles can get a second.
• Pooled XP cap is now based on the character’s level.
• Players at the level cap will be able to gain xp to their XP pool.

Today’s downtime on Live and Rk2019 begins at 10AM EDT (A little less than 2 hours from now). Downtime ETA is 2 hours.

Servers are back online!

Thanks! I missed it.

This is indeed one of the issues we’re addressing with today’s fixes. The wrist ‘missing texture’ is something I am personally not aware of however (maybe the team is, but I’m not) - could you please make a new bug report post @Lydhe with screenshots so I can forward it?

April 16, 2019

GENERAL

• Scholars in Old Tarantia have been reprimanded and are keeping their clothes on.
• Hair is properly hidden beneath helms.
• Fixed an issue that could prevent vanity weapon mismatch error message from appearing.

The servers will come down for some small fixes on April 16, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.

Hello all,

We’re gonna be increasing the level cap to 75 on RK2019 on Wednesday, April 17. Stay tuned next week for precise details!

Yeah, if you die you’re off the leaderboard regardless of what level you are. At a technical level the leaderboard is just looking for what amounts to “are you Unconquered?” and if the answer is no, then it won’t show the character.

Sorry, I’m still trying to get used to occasionally doing 2 streams in 1 day since I have to alternate all three games at some level on Wednesdays. Everyone wants their game streamed and I need to do a better job of scheduling and announcing them.

I fixed the Announcements tab to always show Latest instead of Top. For some reason the post doesn’t appear when Top is selected.

Sorry about the late notice today as well. I’ve just been really dropping the ball the last week here and I apologize for the inconvenience caused.

April 09, 2019

PvP - Rosenbrawl

• The Rosenbrawl now does its best to funnel players into the same instance.
• All damage done reduced by approximately 20%.
• Heavy Glove wielders now take 30% reduced damage at all times, up from 20%.
• Heavy Glove’s Defend now blocks all damage taken, up from 75% damage reduction.
• Heavy Glove’s Power Left and Power Right now snare the target at the start of the cast, then refresh it when the punch lands successfully.
• Balanced Glove’s Defend now heals for 50% of the player’s health over the duration, up from 12.5%.
• Balanced Glove’s Power Left and Power Right cooldown reduced to 4 sec, down from 6 sec.
• Balanced Glove now has a combo system. Check it out in the ability tooltips.

Missions

• Once More Into the Tower - Tweaks to tank fire to reduce the frequency of an unfair situation.

The servers will come down for fixes on April 9, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.

Hi friends,

Our forum software (Discourse) has updated to a new version. This version includes, among other things, the ability to Ignore users as well as allowing you to delete your own topics without moderator or staff intervention.

While our goal is to foster a community where forcibly Ignoring a user is unnecessary, we understand that we can’t always align with your personal views and wants. If there is a certain user that’s driving you batty, we still encourage you to bring it to the attention of staff via the Flag feature. Now, you can also hide their posts by going to your User Preferences and putting their name in the provided field:

image.png853×595 105 KB

Again, we would prefer to address inappropriate behavior directly rather than resorting to people ignoring users, but it happens. Also, if a user gets ignored by enough other unique users, we’ll get a notification so we can start further investigating the issue.

Oh, and before you try, you can’t ignore staff like my...