sorry, but it was a bug :( we see that you liked how it was so we will think about how to implement it in perfect way
Good evening.
Your pre-order purchase has been canceled by your payment system. Therefore, the pre-order was automatically removed.
Please, contact your payment system support for more information why you did not recieve money back.
this
just wanted to mention that we are aware, situation is being monitored, all the needed measures are already being taken (all of this cheaters are getting banned rn and we are preparing additional measures against such exploits)
working on it!
i don't know what do you talk about - AUS region has 6 servers in Sydney right now
hello!
I believe many of you encounter backend issues lately (login issues, disconnects, error 200, 1000, 500 etc.). And many of you just saying - "just buy more servers". Right now backend server infrastructure consists around 150 servers and this number is rising constantly. Unfortunately you can't solve some critical bugs or infrastructure problems only with server number increase. Many issues popping up only with high load testing - which is going on right now. As it was said before - player numbers are rising fast, load is rising and the chances of critical malfunctions are also rising. So, that's what we are doing right now 24/7 - we receive a failure - patch it, receive new - patch it and so on. We are refining the system.
So, just to summarize:
- yes, we know about every issue with servers (we are monitoring situation 24/7)
- we are actively working on modifying current backend infrastructure LIVE (it also could lead to game failures unfortunately)
- it's not caused by DDOS or ...
adding new servers every day! hold on!
Hellowski!
We usually do this kind of posts to gather players feedback on the most annoying things in the game right now.
So, feel free to post what bothers you much in the game right now, what you think needs to be fixed asap - bugs, issues, needed additions etc. Vote for other user's messages to increase visibility.
Most likely almost everything that will be posted here are already in the fix plan, but it will a good thing to verify our priorities.
Thank you, wish you the best.
telling you again - this cheaters are getting banned right now, we are also patched the exploit today too
already banned a lot of this cheat users
no we don't do this
old timers will return slowly
that needs to be fixed urgently!
"this is very nice!" seal of approval