Posts by Supercell_Daria

- Here's Valkyrie! chop chop chop

PM_ME_PAMPERS

Could change 4 times a year- each time a new season begins.

Fall- Pumpkin

Winter- Snowman head

Spring- Flower pot

Summer- Beach pail

Exactly! That's one clumsy Barbarian lol.

Bravo! 👏 Love her happy smile :)

That's a cool-sounding idea for a card! I think pumpkin is a great seasonal skin for Halloween and it can be a snowball in winter and a pot/cauldron in other seasons. Would it work as a shield or would it break off when you deal 210 damage to the troop?

Hey everyone,

Regarding the issue with the chest queue system.

First of all, we are aware of this bug. We fully understand how frustrating it is, and we can only apologize for the inconvenience the bug is causing you until a fix is out.

Unfortunately, right now we don’t have an ETA for the fix. We’ll give you an update once the fix is confirmed. I know that’s not the answer you want to hear, but it’s all the information that we have right now.

I can’t confirm if there are any working temporary solutions atm, but in this thread, u/Vexium has shared one that could possibly help you out until we have our official fix in place.

Again, we are sorry about this issue, we are aware of it, and we are working on fixing it.

- Daria

Edit: spelling

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Hey, great follow-up! As promised, some stats as well:

Inferno Tower: the card is hovering around 48-50% win rate on the Ladder, 47% in Classic Challenges and 44% in Grand Challenges. Although it has dropped in popularity a bit, it is still #1 building in the game and has a 12% use rate on the Ladder. Use rates in CC and GC are 10% and 8% atm (used to be 17%).

Royal Giant: 50% win rate on the Ladder, 49% and 52% in Classic and Grand Challenged respectively. Use rate hasn't changed at all, being at ~6%.

On a side note, I think one of the IT nerf's side effects is that Inferno Dragon has become a bit more popular in competitive play. It climbed from 10% to 14% use rate in GC and now has a 52% win rate.

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jwong222

Steps to reproduce:

  1. Start unlocking Chest #1
  2. Queue up Chest #2
  3. Chest #1 finishes and automatically starts chest #2
  4. open Chest #1 (other chests like quests/crown chest doesn't affect this)

At this point, next time you launch the game the timer will reset to its original time.

E.g. #1

if Chest #2 is a silver chest and the you open the game 1.5 hours after Step #4, your timer will go back to 3 hours instead of 1.5 hours left.

E.g #2

Chest #1 is silver and chest #2 is Magical. You started Chest #1 @ 6PM thinking you can have a good night sleep (Chest #2 will be done on 9am next day). You wake up at 8:45am and opened the silver. You restart your game and you will find out that your magical chest still has 12 hours to go.

Note: An annoying workaround is to relaunch your game after you open any chests, which essentially render this feature useless.

u/Supercell_Daria

u/Supercell_Drew

u/Supercell-Seth

EDIT: Quest/crown chest also affects this

Thank you for sharing reproduction steps! Have you noticed if all chest types are affected (from those you've queued/opened)?

InsertPlayerTwo

I’ve never had it reset on the first chest. I’ve had it reset every single time on the queued chest.

I believe that certain types of chests being queued are prone to this bug. Not sure if there is a workaround, unfortunately :(

Goblin-Guru

Hello Daria/Clash Royale Team,

(Off topic but important to so many of us) Any idea when you guys will work on some of the QoL issues we have been asking for for months?What about a revamp/rework of Wars? I look forward to your honest response.

Thank you, GG.

Hello! Yes, actually Clan Wars is a big topic of discussion in the team atm. I can't give you any ETA yet, but this is something we are very excited about to work on!

Reeskikker

Hello, do you know if the issue where the chest timer would reset when a chest is received while another chest is queued is fixed? If not, is the team aware of this issue? u/Supercell_Daria

Hey! Yes, we're working on a fix but I believe it would require another update - we won't be able to push this through maintenance. Will you keep you posted!

Sgt_Burns141

Glad to see you guys are taking action on several of these bugs that came, love the proactiveness. <3

Thank you!

SUBZERO-08

Thanks for the update. When is the Chest Timer Queue bug going to be fixed? I have lost many hours of chest unlock time due to this and it keeps happening!

Yes, definitely! We're very sorry this made to the game 😔 Getting a fix ready for the next update!

We've released an Optional Update that contains a list of fixes that will resolve a lot of issues and improve game performance on various devices. Thank you for sending us bug reports!

The Optional Update can be found in your relevant app store - please make sure to update to enjoy the best possible experience with Clash Royale!

Patch Notes:

  • Fixed a number of Android device crashes
  • Shop no longer crashes or freezes when tapped
  • Fixed the issue where the game would crash at 100% loading after playing audio
  • Watching a replay from before the update doesn't cause the game to crash
  • Crown Chest unlock timer displays correctly on the home screen
  • Chest queue notification now delivered correctly
  • Fixed a black line appearing under a player's name in the Clan chat messages
  • All app stores Terms of Service now display correctly
  • Pass Royale name color is now displayed correctly everywhere
  • Pass Royale Tower Skin is now displayed correctly in all game modes
  • Crowns can no longer be earned through...
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maxtheepic9

That is ridiculous. Only reason inferno tower is used is because golem is dominating in the meta. If inferno tower really was too strong, than obviously you wouldn't be seeing golem every other game. That's the way a meta works, believe it or not. Such a pointless nerf. I GUARANTEE you will be balancing key components of golem decks next update (calling it here first).

That's a valid point, Golem has quite a high use % in your Trophy range and is very close to IT in this sense. Although I don't think that this nerf will neglect Inferno Tower as a counter to Golem completely - but we'll have to see.

Definitely will keep an eye on Golem win rate and use %!

Have you tried restarting the game? Is this still happening? If yes, please share your device model and OS version.

PricelessValkyrie

I love the update. Just one thing: 15sec→20sec is not +25%, but +33% Life Time

Thank you! Updated.

Currently, Inferno Tower is #1 Building card used throughout the Ladder and Challenges (Furnace is #2, and it's falling far behind). Our goal here is definitely not to 'kill' the card (it will still stand quite strong IMO), but to make it less popular as we want to stimulate less defensive play styles. Looking forward to your post in a week — will also share the numbers we'll have!

Thanks for a heads up! We don't see any issues on our end, but please let me know if the issue persists!

_Victator

That is good to hear. Nobody expects you to answer every question that gets posted here but it would be nice to have a bit more communication from SC. Doesn't even have to be very in-depth (although that would be even better) but I think it would be very good for this community to see that SC is putting some effort in their customers, after the forums were closed down. Having a thriving community is very important for a game after all.

Absolutely agree with you! I'll keep working on this :)

_Victator

Just wondering: are you happy with your activity on this sub? When you introduced yourself a while ago, you said you would be pretty active, but I haven't seen much of it to be honest. You are more active than the other community managers, but that is not saying much.

Hey! That's a good question I keep asking myself. On one hand, I believe that any subreddit is the community space in the first place and I don't want to intervene so much that people will expect me to appear in every discussion. On the other, being present is vital for a healthy dialogue.

I also have to admit that I'm still settling in and don't want to goof myself here straight away. I read through the subreddit daily and learn about the CR community. I guess I was too bold and introduced myself too early! Sorry about that.

I'm working towards a balanced situation where I have a constant presence here and it's not taking too much of my time.

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