Posts by Jayfresh_Respawn

WAY2INTENTS

Has to be.

Yep that's it!

TheStabbingTurd

Let's hope this fixes the crash issues !

Edit: it didn't

This patch is a start but we still have work to do. It's really helpful for us to address these with lots of info from you guys so please provide details of what you're seeing and any repro steps that cause the issues you're having here: https://answers.ea.com/t5/Technical-Issues/bd-p/apex-legends-technical-issues-en

[deleted]

Jayfresh, you guys are killing it with communication. Thanks so much.

Thanks! Working to provide more of that soon.

A1kii

Please ... PLEASE keep this kind of communication up. As an old man gamer (Yes, I'm really old), seeing this kind of communication is a HUGE plus to the gaming community. Thank you. Thank you so much.

P.S. Fix comms on PC. They're pretty bad. lol

We will! It's super important to us that we keep you guys in the loop the best we can. Thanks for the kind words!

Noted! Spoke with some folks on the team and it's something they are going to look into.

CyberPoster

did this fix where you die on the supply ship and your body floats in the air?

Yes! That was addressed in this patch. Please let us know if you're still experiencing it.

Cabled_Gaming

I can't wait to see the "Love of the Game" Pathfinder banner frame!

Spoiler Alert - it's really good.

TalTallon

Respawn are aware of the issues, and have been actively working to fix them

Please see the Patch Notes thread for details

https://www.reddit.com/r/apexlegends/comments/aq8bh7/apex_legends_2132019_preseason_patch_notes_01/

Yes. Totally get everyone's frustration with that response and apologize. We care very much about stability and performance and we're working hard to identify issues, repro, and address. We lots of work still to do and many more patches are coming. Appreciate everyone's patience.

Hey all we've pushed an update to this that we believe fixes the issue of Apex not working after linking accounts. Please let me know if you are still experiencing it.

Cool you noticed that! Bangalore is a weapon's specialist so we wanted to add some lines to her suite that reflect that expertise. Makes sense in the world that she would have a deep understanding of the weapons and gear.

laylowlazlo

Hi, could you guys please allow console user to navigate menus and inventory system using the DPAD? The current cursor system is only viable for PC users given the pin point precision they have using the mouse. It’s a really good QOL in Blackout and if I had to use their cursor system I would have quit a long time ago but Apex is such a good game that I’m just trudging through it. Please, looting death boxes already leave your vulnerable since you have to go into their inventory screen instead of an overlay, having to fiddle around with my joystick to make it land on the correct item while PC are in and out in light speed will not bode well with the introduction of cross platform play.

Good feedback! Noted and will pass that along.

We are so happy at the studio to see fan art coming in! Love this piece. Nice work!

We're looking into this and we think we know what's going on. We are seeing that if you equip or have the Daemon Hunter skin it will crash the game on Xbox. We're working to get a fix out ASAP. In the meantime remove the skin.

Hey everyone,

Unfortunately we discovered an issue with the Through the Heart Valentines DMR skin, Gibraltar's Daemon Hunter and Neural Net skins that are causing crashes on Xbox One. As we investigate and address the issue we are disabling these skins. They are still available on PC and PS4.

Sorry for the issue and we'll keep you updated when fixes go live.

Yeah you did! Great work :)

Unratedex

Please give me back my Mirage and Cuastic please. I gave you $20 because I believe in this game and now they’re locked again.

Sorry about that! Please let the customer service folks here know about it: https://answers.ea.com/t5/Technical-Issues/bd-p/apex-legends-technical-issues-en - they can assist with getting them back for you.

What platform are you playing on?

Hey guys we're aware and looking into it. Sorry for the issue.

Will update this post as we get more info. Wanted to let everyone know that we are aware of this and investigating.

5:05pm PST UDPATE: Fix has been pushed live to Xbox One that addresses this issue. Those of you that had unlocked Mirage and Caustic should be able to select them now in matchmaking. Thanks for your patience!