You and your co-workers on the back-end have earned a raise (or at least a good night at a bar) working through this. Thanks for the work, and thanks to the people posting some constructive feedback.
Thank you all! It's been really useful getting good data points from people experiencing the issue!
Still no joy here, First xbox main account is already authenticated, PS4, steam and bnet arent. I can authenticate 2 at same time. I once got it to do three at same time but when i tried fourth it dropped one. Im getting proper sign in boxes and page seems to work ok just wont let me have more than two linked accounts authenticated.
Edit:scrap that, all 4 worked when i did it backwards, bnet, steam, ps4 and xbox. All sorted and ready!
Ah, sweet, good deal - yeah, for sure you were hitting this "auth invalidates too quickly" error that we're trying to push a workaround for soon(tm)
Still seeing this behavior where I log into steam and it deauthenticates battle.net and vice versa. Looks like it won't let me continue unless all 3 ps4/steam/b.net are authenticated. I've tried Chrome, Chrome Incognito, Vivaldi, Vivaldi Private Window.
Aye, hang tight - this problem's totally on our side. Auth verification in certain circumstances is being prematurely invalidated. We're testing a fix and will be deploying it later today!
Thanks for the response! However, with the help of a friend I was somehow able to fix my issue by having him swap emails around.
Before we were able to fix it though, I tried the chrome+F12 check and got nothing at all just so you know.
Ah, good to know- thank you!
Getting a "Something Weird" error with the following text: "Error: If this error continues, please consult the #Help Forum.\n at https://www.bungie.net/7/static/js/main.021f3d6d.chunk.js:1:3209\nat new Promise ()\n at d (https://www.bungie.net/7/static/js/main.021f3d6d.chunk.js:1:2993)"
Sorted this by just going fast af through the process.
Thanks to the input from folks here, I think we've isolated the issue. We're testing a fix, I'll update here if it looks to resolve the problem!
"Something Weird Happened"
Pretty sure I figured out the issue here. Seems to come from your authorizations timing out while you complete to cross save process. I tried hauling ass through in a controlled manner and it went through without issue. Several other folks on the bungie boards have confirmed that this worked for them too!
Posted below, but sharing here for visibility:
"Something Weird Happened"
Pretty sure I figured out the issue here. Seems to come from your authorizations timing out while you complete to cross save process. I tried hauling ass through in a controlled manner and it went through without issue. Several other folks on the bungie boards have confirmed that this worked for them too!
Sweet - indeed, we believe this is the root cause as well. We're working on a fix!
Sent you a dm/pm
Sweet - thanks to your input and others, I think we've identified the problem. Testing a fix now, will post in this thread if it works.
Just turned of the wifi and used mobile data and the same thing happened.
Hmm, okay new potential questions - do you have anything like a plugin or router setting that might be clearing/blocking your cookies, or forcing cookies to not be honored in your browser?
I switched from work PC to my phone via network data and it worked the second time, unfortunately I'm just getting the 500 internal server error for Steam which I'm guessing is just the amount of traffic happening.
Yes, unfortunately we're currently experiencing issues being able to connect to Steam's auth servers. We're working on it presently!
I haven't seen anyone mention that CLOUDFLARE was involved with the error messages, is this something that you were aware of?
Hmm, I've not heard about that one! Can you hit refresh and see if it continues to occur?
I'm getting the 500 error code whenever I try to link steam, PSN and Battle.net linked fine. Should I just wait for less traffic or do you have a solution?
We're investigating presently - we're having difficulty consistently connecting to Steam, folks are looking into it as we speak!
Just turned of the wifi and used mobile data and the same thing happened.
Hmm... do you happen to have anything that might be blocking or filtering out your cookies from being sent to us?
having the same issue
Oy, aye. Hang tight - investigation/talk with Steam is ongoing. Some are able to connect, but it is intermittent.
No plug ins. Under settings cookies are allowed. My guess is that it is related to how the mobile app opens additional tabs and windows. But mobile web browsers aren't my area of expertise.
What mobile browser are you using?
Hey so I was able to get through cross save authentication, but now when I try to log in on b.net I just keep getting servers not available (which clearly isn't the case)....wondering if something got messed up with my account with cross save?
Can you send me your bungie.net profile URL? I will pass this on to folks who can investigate on the game side.
Anyone getting errors authenticating steam
Indeed, unfortunately we're experiencing issues when attempting to communicate with Steam's authentication servers at the moment. Hang tight, investigation is ongoing!
when you stop by a thread and you see "Bungie Replied x35" you KNOW dat boi /u/EdgarVerona is on the scene. you rock edgar.
Ha, thanks! Though I wish I could be of more help than just saying "we're investigating Steam issues" at the moment! Hopefully this should be resolved soon.
Aye, as fate would have it, the authentication seemed to work as soon as I posted my comment. We use Cloudflare at work for 'securely hosting' some websites and was wondering whether your authentication app was having troubles getting through Cloudflare (if you used it) with Steam, or vice versa.
Seems to be fine now though.
Sweet - yeah, right now it's hitting Steam's authentication endpoints directly that is causing us troubles - but we're talking with folks and investigating now. Hopefully we should be able to work this out soon(tm).
I am using fully updated chrome on a Samsung galaxy s7 edge. Nothing that would block cookies on my phone
Hmm, that is very odd. Let me see if I can dig in further into our logs! Could you send me your Bungie.net profile URL link?
I authenticate xbox, and the cross save site says I'm authenticated. Then I authenticate steam, it takes me back to the cross save page, xbox goes from authenticated (it is displayed upon my return) but then it goes away and steam shows it is authenticated. Hope that helps figure this puzzle out.
Ah, so in the flow you're going through, is it actually popping up a new, separate tab/window for the authentication and then closing that window? Or is it all happening in the same window/tab? If the latter, that definitely could be what's going on... we may be losing your authentication state because it's navigating away from the page. The intended behavior of the page is that it pops up a new tab/window to authenticate, but this is a good potential lead.
Let me know if you can send me a link to your profile URL, that'll let me see if I can find more info on our side.
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