devtrackers.gg

EA_David 5 years ago

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Those are all very good questions, but we don't have any official word on them.

For your 3rd question, it's not something that's possible right now, and we've said in the past that we won't be able to implement cross-progression.

While we don't have anything official yet, it's worth noting that in an article from last year, Mark Cerny mentioned that the PS5 will have backwards compatibility with PS4 games, which is a good indicator for now.

How exactly the transition between generations plays out is yet to be seen, but we'll be sure to let folks know if and when any steps need to be taken.

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Loba Ultimate Accelerant bug

EA_David 5 years ago

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Hey guys, I raised this through my channels, and it seems this is working as intended.

Her Ult is very situationally powerful, and dramatically more so in the early game, so it seems Ult acquisition is slightly slower for Loba.

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First Piece Unlock Screen shown after every single match

EA_David 5 years ago

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Hi guys, this looks to be a game-side issue for now, and we'll need to wait for a studio-side update on this.

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Bug with Loba

EA_David 5 years ago

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Hi, thanks for the post.

It sounds like what's happening here: https://www.youtube.com/watch?v=lmDEhLf7Jh4

Presumably, the teleport moves the character(s) at Loba's location at the time of teleport, and a punch moves you "into" that location.

Empty Supply Bin outside of Artillery

EA_David 5 years ago

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The worst part is that I forget and open it every time.

Anyway, this is indeed known and it'll be fixed in an upcoming patch.

Empty Supply Bin outside of Artillery

EA_David 5 years ago

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Yep, I've seen the bad bin referenced a few times. I'm pretty sure it's been tracked for a fix but I'll chase up and make sure.

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Not receiving rank points

EA_David 5 years ago

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Hey, it looks like you just barely missed the 7.5 second assist timer cutoff. Your last hit was the 22 damage G7 shot at the 7 second mark, and your buddy finished them off just before the clock ticks over to 0:16.

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Not receiving rank points

EA_David 5 years ago

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Original

Hi, if you can attach the video, or host it on youtube and include the link, we can take a look and use it to highlight potential assist tracking issues.

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Game miscalculating ranked points

EA_David 5 years ago

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It shouldn't stay negative for hitting top 6 in Gold, that should definitely lead to an RP gain. Just to double check, what is your current rank?

And yep please send any suspect screenshots our way and we'll pass them on.

Post removed marked as spam

EA_David 5 years ago

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Hey, as noted, our spambot can be a bit overzealous at times, but posts removed by it are periodically checked and reinstated. It catches a lot of bad stuff too, so we can't retire him for now.

@ArchAngeL-PCX I can't see any post of yours removed, so it may have been reinstated. If a post disappears and the reason isn't clear, please create a report and we can look into it.

Perhaps this is the post in question? If so, then there's nothing there that would warrant removal, and it definitely looks like it was temporarily spam quarantined.

Before cross platform: account merge?

EA_David 6 years ago

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@Wingmannedbro As I understand it's more of a technical reason than because of the $3.

@cheatercheater00 Sorry, but around launch there was the following comment basically saying cross-progression isn't going to happen.

"Although cross-play is unavailable at launch, Respawn told Eurogamer it "plans to allow players to play with their friends on other platforms". Cross-progress and cross-purchases, however, will never be possible in Apex Legends, "due to the way systems were set up early on" which "can't [be] reconciled after the fact".

https://www.eurogamer.net/articles/2019-02-04-respawn-explains-apex-legends-surprise-release-and-why...

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Apex pack opened but no loot gained and its gone

EA_David 5 years ago

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@obvanidiot Hey, when this happens, the pack will be opened and the contents delivered, but it might not properly mark the new content with the red dot.

In this case the pack gave a Mirage quip, a Mirage banner pose, and a rare skin for the EVA. Can you check if you have the new content marker in your inventory?

Thanks for posting, I hope this helps.

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EA, When do you plan to fix black profiles

EA_David 5 years ago

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Unless something changed, this should be fixed in the patch, can you let us know if you're still getting this after S5 starts up.

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Crashing when open Apex Legends

EA_David 6 years ago

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What's being referenced is SSS3, note the 3rd S, unfortunately that system doesn't meet the requirements to run the game.

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Untrusted GdiPlus.dll/EAC

EA_David 5 years ago

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Wonderful, thanks for the confirmation.

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Untrusted GdiPlus.dll/EAC

EA_David 5 years ago

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@OG_Riish Hi, there's another thread on this here with a few extra steps, and it seems Windows updates may be a factor: https://answers.ea.com/t5/Technical-Issues/Apex-legends-gdiplus-dll-untrusted/td-p/8277648

EA_David 5 years ago

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(snip, I misunderstood the system and gave out some inaccurate info, I apologise)

Transfer PS4 account to another PS4 account

EA_David 5 years ago

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@d9m29dr22h81 You can use this link to get started: https://help.ea.com/en/contact-us/

Anthem crashing when pressing “resume”

EA_David 5 years ago

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@DeadxSlayer04 Thank you for the update. We have seen some similar reports in the past, though that said many HDDs work without issue (my PS4 Anthem is on an external drive.

Do you happen to have the make/model of the drive in question?

Thanks again!

Support

Can we get Moy Parra's Apex Toons Characters in Game Somehow?

EA_David 5 years ago

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Original

TF|2 had some of his work added as character plaque art, so I'd imagine it's not out of the question.

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