How long do you guys playtest a weapon before adding it to BR?
Do you mean before or after release? ;-)
Any progress on the middle east servers yet?
We are currently working with multiple providers, but realistically this is going to be a bit out still.
Has the development of Fortnite lead to new features or fixes in Unreal?
Yes!
We did a GDC talk about this last year and the improvements have been ongoing.
why cant the Net UI display the actual ping?
We have a lengthy technical blog coming up on the topic. The quick summary is that there are two measurements of latency worth considering.
There is internet latency and what we want the ping to display. This required some changes to our code to accurately factor out client and server frame times.
The other is client / server roundtrip that takes framerate into account and is a measure of latency of action to reaction. It gets complicated quickly as we are able to do some tricks to reduce this below that number for certain actions.
Does Epic still use AWS?
Predominantly, yes.
Any plans adding Asian (south East Asian ) server for Xbox ?
We are currently working through logistics.
will you fix the email system so i can complete 2fa?
We recently had three distinct issues with token delivery latency via email and are taking steps to ensure this is not a recurring theme. We are working on additional mechanisms for token delivery. Currently supported are email and Google Authenticator.
Do you have a persistent issue with 2FA?
Planes will be vaulted at the start of Season 8. Get your airtime in now!
F
60 fps for the switch?
I'm afraid that is not in the cards. Same goes for client-side replays, but we have efforts going towards server side replays.
will you been improving the late game fps in things like pop ups, scrims, and customs?
There are both short and long term efforts to improve server performance during late game competitive settings. Engineering efforts aside, we are also looking at upgrading the hardware used for this purpose.
how do you merge accounts?
Epic, will you ever remove the account creation date restriction from account merging? If so, any idea when? Why on Earth did it matter when the account was made to be elgible to merge in the first place?
We added the account merging feature to accommodate players that had to create multiple accounts to play on both Sony Playstation 4 and Nintendo Switch.
This requirement went away with the introduction of cross-progression.
We don't have plans to change details surrounding this due to potential for abuse / fraud.
Any plans for new server regions ?
We are working with various providers on finding a solution for MENA.
OhMG Dan you are the man! YOU REPLIED!! What do you mean by logs? I'm on PS4 my display name is Brazilianfury24. Thank you!
Drop me an email please
Hey Dan,
This is happening to my Mrs account on both PC and XBOX in the last few days.
The night before it started she didnt close the game and alt-tabbed out of the game and shut the laptop down. Not sure if that could have resulted in anything. Hopefully its resolved after tonights update somehow
Drop me an email if not
Any word on a fix?!?! I'm still experiencing the infinite loading screen bug in StW BR and creative. Haven't been able to play in 3 weeks and counting!
Can you email me your logs and display name?
Just received the bundle!! Thanks a lot!!
FYI that players that upgraded to latest version of Android were missed - we are in process of fixing. ETA tomorrow.
It's been over 48 hours and I didn't get the galaxy bundle :/ what should I do?(I also sent you an email)
Should be fixed. Let me know if it isn't.
It's been over 48 hours and I didn't get the galaxy bundle :/ what should I do?(I also sent you an email)
FYI that we are looking into an issue with the grant process. Thanks for bringing this to our attention!
Great im from Cyprus if this helps. Btw when i downloaded fron tour website for android not samsung because it wouldbt let ne otherwise, it didnt show the "instructions" for how to get the galaxy bundle. I should be alright correct?
Correct - drop me an email if not. Email address in comment history.