60 fps for the switch?
I'm afraid that is not in the cards. Same goes for client-side replays, but we have efforts going towards server side replays.
will you been improving the late game fps in things like pop ups, scrims, and customs?
There are both short and long term efforts to improve server performance during late game competitive settings. Engineering efforts aside, we are also looking at upgrading the hardware used for this purpose.
how do you merge accounts?
Epic, will you ever remove the account creation date restriction from account merging? If so, any idea when? Why on Earth did it matter when the account was made to be elgible to merge in the first place?
We added the account merging feature to accommodate players that had to create multiple accounts to play on both Sony Playstation 4 and Nintendo Switch.
This requirement went away with the introduction of cross-progression.
We don't have plans to change details surrounding this due to potential for abuse / fraud.
Any plans for new server regions ?
We are working with various providers on finding a solution for MENA.
OhMG Dan you are the man! YOU REPLIED!! What do you mean by logs? I'm on PS4 my display name is Brazilianfury24. Thank you!
Drop me an email please
Hey Dan,
This is happening to my Mrs account on both PC and XBOX in the last few days.
The night before it started she didnt close the game and alt-tabbed out of the game and shut the laptop down. Not sure if that could have resulted in anything. Hopefully its resolved after tonights update somehow
Drop me an email if not
Any word on a fix?!?! I'm still experiencing the infinite loading screen bug in StW BR and creative. Haven't been able to play in 3 weeks and counting!
Can you email me your logs and display name?
Just received the bundle!! Thanks a lot!!
FYI that players that upgraded to latest version of Android were missed - we are in process of fixing. ETA tomorrow.
It's been over 48 hours and I didn't get the galaxy bundle :/ what should I do?(I also sent you an email)
Should be fixed. Let me know if it isn't.
It's been over 48 hours and I didn't get the galaxy bundle :/ what should I do?(I also sent you an email)
FYI that we are looking into an issue with the grant process. Thanks for bringing this to our attention!
Great im from Cyprus if this helps. Btw when i downloaded fron tour website for android not samsung because it wouldbt let ne otherwise, it didnt show the "instructions" for how to get the galaxy bundle. I should be alright correct?
Correct - drop me an email if not. Email address in comment history.
FYI that this is a country specific issue we are looking into. Downloading from our website should work as a workaround.
We are investigating an issue causing some players to encounter a problem with game services and when attempting to log in. https://status.epicgames.com/
We should be in recovery now.
Quick summary is that deploying a fix for elf challenge reward not being granted exposed a latent bug in our profile migration code (the code that fixes up players).
This caused players to be kicked etc and triggered our waiting room.
We fixed the issue and deployed a new backend, however didn’t see recovery in login success.
This ended up due to “sticky session” configuration having been lost on our waiting room load balances when moving them to ALBs.
This meant that there was a 90% chance of having to requeue after hitting the front of the line. D’oh.
This should all be fixed now and we are seeing recovery in numbers / login throughout / waiting room / etc.
Read moreThanks for the update! But what is backend-only? I am not that good in developer language ;)
RE: Backend-only. This means we hope to resolve it without requiring a client patch.
I have tried literally a dozen different ways to try and fix this problem and I have been unable to progress past the loading screen to get into a game in STW and Creative mode. It does not matter if I am in a party, joining a friend, joining a random game, making my own game, trying to enter my own ssd; it is still the same result - I cannot get into a game.
In creativemode I get the loading screen for a longer time than usual then I get this error before I'm booted back to the main menu: "Not enough player successfully joined the match in time". I am not in a party and I'm trying to enter my own map which is empty so I assume its timing out on me joining.
In STW I just get the infinite loading screen unless I'm trying to join my friend's ssd and they leave while Im stuck in the loading screen, it then immediately throws up the error "client failed to register with server" which tells me my game is still in contact with the server and it hasnt hung.
Onto the things that I tried to fix this error and I spent literally hours of my time and my friends time who tried to help me fix this error to no avail. This is what I tried:
trashed 2/3 of my backpack so only 1/3 of the space is used.
Started the game in Admin mode
killed nvidia stuff in task manager
turned off all nvidia crap
Updated to latest nvidia drivers
Checked and installed latest windows updates
restarted the computer and launcher dozens of times
spamming the escape key during the loading screen
Tried to manually switch eac to battleeye. This was a very involved process and took me hours and trying multiple different things and attempts. Maybe this one is problem because I wasnt actually able to switch from eac to battleeye and i tried 3 different ways. 1. uninstalled eac and hope the game would pick the other. 2. manually start the game with the be executable. 3. changing my machine code.
Tried verifying the game multiple times
Other people with the same issue as me:
https://old.reddit.com/r/FORTnITE/comments/a5oeuw/infinite_loading/
https://old.reddit.com/r/FORTnITE/comments/a7i1ru/game_broke/
https://old.reddit.com/r/FORTnITE/comments/a7i2ji/please_help/
https://old.reddit.com/r/FORTnITE/comments/a7idyb/client_failed_to_register_with_server_after_710/
https://old.reddit.com/r/FORTnITE/comments/a7hfh2/excessively_long_mission_load_time_client_failed/
https://old.reddit.com/r/FORTnITE/comments/a7iue8/currently_unable_to_play_any_missions_in_stw/
https://old.reddit.com/r/FORTnITE/comments/a7ibdt/stuck_on_mission_starting_screen/
https://old.reddit.com/r/FORTnITE/comments/a7apt2/cant_seem_to_load_any_mission/
https://old.reddit.com/r/FORTnITE/comments/a51u0n/after_waiting_6_minutes_in_the_mission_load/
We believe we have a fix for this and the long loading in BR.
The quick summary is that there is some new code in dedicated server that tries to replicate a ton of data in a single frame saturating connections and resulting in massive packet loss which is not being handled gracefully by client / server interaction so client is waiting on server packets for a long time.
We have a fix that is being tested right now that we hope to deploy (backend-only) in the next few hours.
Yeah Hello Sir Magyst I would like make something known.
I've seen to stumble into a ridiculously long loading screen, I've been on this loading screen so long that it ended due to the game being over.
Should I send this to Epics Support Center or leave this here?
We believe this is going to be fixed in around 3 hours when we deploy new dedicated servers.
Does this mean only our storage will get restored or our whole account?
EDIT: 12:30am EST was like 5 and half hours before the update . just adding this for people from Europe like me.
Only StormShield Storage will be restored to the 12:30 AM ET backup, and only for people that were impacted by the issue.
Oh damn hope there are backups If not RIP my stuff. Hope you guys find a good solution.
We recently added support for queryable backups which we plan to utilize for people impacted. The backup is from 12:30 AM EST today.
Do players that haven’t updated/played yet could be affected? Or just for those already playing 7.10?
Only players that participated in Frostnites event were impacted.