Posts by CG_TopHat

IanRiosDub

So I did Dark side Malak and got 75 shards. What is gonna happen? They’re gonna remove those 75 shards?

If it was your first time receiving those shards from the Dark Side tier, then no. If it was your second time receiving those shards from the Dark Side tier, then yes.

ThundaMaka

2 questions

Do I keep my 5* I unlocked?

When is it coming back as some of my guildmates didn't get a chance to do it but we're eligible?

We're trying to bring it back as quickly as we can. We need to make some changes to the event to make sure this situation doesn't happen again. We'll keep everyone posted.

BB8UrLunch

What do you plan to do about the widespread button disappearing act that is happening in the Geo TB?

Monitoring it right now and seeing if there's an uptick in the issue around it.

CG_TopHat

Monitoring it right now and seeing if there's an uptick in the issue around it.

Edit: "a measurable uptick in the issue around it." Another team is investigating, when we know something we'll post something.

Hello Holotable Heroes,
We’re letting you know we need to delay the Darth Malak rollback that we originally had planned for today. The rollback is a complicated procedure and we need more time for testing. We’re angling to roll it out tomorrow (10/23/2019) around 10:30 AM PST, but we’ll keep you updated if things change.
We also wanted to let you know that we’ve reconsidered our position regarding the Darth Malak make good. We recognize that there are a number of players that had no idea that the event was giving out duplicate shards based on the messaging live in the game. We can’t preserve the additional shards/promotions as we described earlier. However, we also recognize that many players have now grown accustomed to having their Darth Malak promoted or unlocked. We would like to expand our current offerings to the following:
  1. All players will receive 500 crystals, up from 250.
  2. Players that did not have 7* Darth Malak as of 10/18 12:01 AM PST and are having shards/progress removed,...
Read more
Hello Holotable Heroes,
Today, we had a bug occur where players that previously completed the Starforge Showdown event were able to receive the rewards of the event a second time. This was an unintended consequence of a recent change to the store system. Unfortunately, we cannot allow these shards to remain in system without undercutting GET and those who previously earned Malak without the bug.
What we’re going to do to correct our mistake is roll back any character star promotions and changes to the state Darth Malak was at 10/18/2019 12:01 AM PDT, for any players that received the extra shards. Any gear, relics, etc that was applied to Darth Malak will be returned to their inventory. We will be rolling back the affected Darth Malaks on 10/22/2019. On 10/21/2019 we will be removing Darth Malak from GET store to help get an accurate snapshot of the state of Darth Malaks with the extra shards. Darth Malak will return to the GET store on 10/22/2019.
Some players received extra shards th... Read more

We've also updated the message to let people know we will be hotfixing shortly to turn off the event.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/216160/extra-shards-from-the-starforge-showdown#latest

Not great, all things considered.

Forum Streamline Icon: https://streamlinehq.com
Due to the issue above, we will be doing a hotfix shortly to remove Starforge Showdown from being an active event. Once we have resolved the issue we will reschedule the event. We apologize for the inconvenience.

We have messaging out around this issue, that we just updated. We'll be doing a hotfix shortly to pull down the event until we can sort out the issue.

CG_TopHat

We have messaging out around this issue, that we just updated. We'll be doing a hotfix shortly to pull down the event until we can sort out the issue.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/216160/extra-shards-from-the-starforge-showdown#latest

Hi Holotable Heroes,
About a month ago, we received several reports that some players were able to add zetas and relics after the lock in Grand Arena. In investigating those instances, we found that it is possible to delay the roster lock mechanism. Currently, a player's roster is locked when they log in to the game (that means starting the game and seeing the loading screen) or when they visit the Grand Arena landing page after the preview phase has expired. This is currently driven by your device communicating with our servers, and, in certain circumstances, allows relics, zetas, or new units show up after the period that should be "roster locked". We are working on a fix that will move the roster lock to be when the player joins the event, locking whatever players had set at that moment.
We've discovered the root cause of this issue and are working on a fix. Our hope is to roll this fix out in the next two weeks. We did not alert the community about it earlier, for fear that it woul... Read more
CG_SBCrumb

Would make sense, it used to be a morgue (it's a historical building now) and I'm fairly certain we are sitting in the old chop shop.

Never heard it referred to as the chop shop... yeesh.

[deleted]

[deleted]

Yikes... this is what happens when you're answering questions quickly! Relics are not "hard" required for LS Geo TB, but the missions are tuned for them. My apologies for the confusion, we'll get my answer updated on the forums.

Hello Holotable Heroes,
It’s that time again - State of the Galaxy! As we are writing this State of the Galaxy, we’re recognizing that these may not look the same every time. Last time we spoke mostly about our intent and this one is mostly a check in - although we do have some new things to report. Let’s dive in.
Follow Up - GAC
We’re making progress on getting the next Championship (and our first, lightly themed one) pulled together. Our first themed championship will focus on the First Order and you’ll see First Order flavored feats, portraits, and titles. Start dusting off your First Order characters and get ready for the Championship after October’s Championship.
Update - Cheating
We’ve been working with our engineering team and SWGOH.GG on how we can best get the battle history over to them. During our investigation we’ve surfaced some interesting cases we need to resolve before going live with the information. The two most pressing issues we’ve needed to resolve are a) when is t... Read more
EA_HighCommand

Hi all,

We have flagged this with the studio now.

We're working through it right now. Post about it soon.

bergylicious

back in the day this game was called Galaxy of Rebels.

I just came back after over a year hiatus and it's funny because I only have rebels. It does seem CLS, Han, R2, C3po, and Chewie is a somewhat decent team, though I don't have chewie or c3po yet because they didn't exist when I left.

When I read this thread topic I did a double take for the same reason ("Galaxy of Rebels").

oranis40

Oh god, these nerds are the source of all my frustration?

Yes. Yes we are.

Should be ok now. Thanks for hanging tight with us.

Welcome to the first edition (in quite some time) of the State of the Galaxy. Previously we used the State of the Galaxy as a catch all, update on the game, which eventually morphed into what is now “the Road Ahead”. Over time we realized that the Road Ahead was acting like a single monolith of information and that we didn’t have enough touch points with the community where we acknowledged things that were going well (and not so well) in the game. We want to use the State of the Galaxy as the once-a-month check-in with the players talking about our progress on building new features, what may be coming out that month, and discuss some tough topics that are currently affecting the game.
Our hope is that the Road Ahead acts as our broad intent about upcoming major changes to the game, the State of the Galaxy is our monthly check in, and the monthly Q&A is a way that we can talk about things in the Road Ahead and the State of the Galaxy with you in addition to our other normal posting. So ... Read more