Why are the servers not prepared for a big expansion like this? There are 200k watching and more trying to play...
It's not a server issue that causes this. We do significantly expand our server capacity prior to a league launch.
Hi,
I crashed right after Brutus upon zoning into prisoner's gate and moving. I had 4 people in party with me at the time. I used Dash. Nobody did anything else. No error message. Hope this helps even in the slightest
It does, thank you.
Hi,
I crashed right after Brutus upon zoning into prisoner's gate and moving. I had 4 people in party with me at the time. I used Dash. Nobody did anything else. No error message. Hope this helps even in the slightest
It does, thank you.
Its hard to provide detail when the game crashes straight to desktop without an error message.
That's a helpful detail, thank you. Are you able to tell me what you were doing prior to the crash?
Its hard to provide detail when the game crashes straight to desktop without an error message.
That's a helpful detail, thank you. Are you able to tell me what you were doing prior to the crash?
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It's not a server issue.
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It's not a server issue.
Also crashed - no message but looking in Event Viewer there is this.
Faulting application name: PathOfExile_x64.exe, version: 0.0.0.0, time stamp: 0x5ffbd1da Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0x00000000 Fault offset: 0x0000000000000000 Faulting process id: 0x1444 Faulting application start time: 0x01d6eb57accfc13d Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile_x64.exe Faulting module path: unknown Report Id: f0cca6dc-41f0-4c12-91fc-96380eb1e6ba Faulting package full name: Faulting package-relative application ID:
and
Faulting application name: PathOfExile_x64.exe, version: 0.0.0.0, time stamp: 0x5ffbd1da Faulting module name: fmodstudio64.dll, version: 0.2.0.11, time stamp: 0x5f34f0a9 Exception code: 0xc0000005 Fault offset: 0x00000000000c1310 Faulting process id: 0x37ac Faulting application start time: 0x01d6eb57a2717680 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile_x64.exe Faulting module path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\fmodstudio64.dll Report Id: abf14848-4696-47cb-b160-06a6cde53124 Faulting package full name: Faulting package-relative application ID:
Thank you for this.
Also crashed - no message but looking in Event Viewer there is this.
Faulting application name: PathOfExile_x64.exe, version: 0.0.0.0, time stamp: 0x5ffbd1da Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0x00000000 Fault offset: 0x0000000000000000 Faulting process id: 0x1444 Faulting application start time: 0x01d6eb57accfc13d Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile_x64.exe Faulting module path: unknown Report Id: f0cca6dc-41f0-4c12-91fc-96380eb1e6ba Faulting package full name: Faulting package-relative application ID:
and
Faulting application name: PathOfExile_x64.exe, version: 0.0.0.0, time stamp: 0x5ffbd1da Faulting module name: fmodstudio64.dll, version: 0.2.0.11, time stamp: 0x5f34f0a9 Exception code: 0xc0000005 Fault offset: 0x00000000000c1310 Faulting process id: 0x37ac Faulting application start time: 0x01d6eb57a2717680 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile_x64.exe Faulting module path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\fmodstudio64.dll Report Id: abf14848-4696-47cb-b160-06a6cde53124 Faulting package full name: Faulting package-relative application ID:
Thank you for this.
I'm in que for 1h at this point. Is this acceptable? Is this why we buy support packs? And yeah I did that for years at this point with minimal QoL improvement from GGG
It's absolutely not acceptable. We're really sorry about the delay, we understand it completely hampers the experience of getting to play. We're investigating what happened so we can make sure it doesn't happen again.
I'm in que for 1h at this point. Is this acceptable? Is this why we buy support packs? And yeah I did that for years at this point with minimal QoL improvement from GGG
It's absolutely not acceptable. We're really sorry about the delay, we understand it completely hampers the experience of getting to play. We're investigating what happened so we can make sure it doesn't happen again.
Bex, you might want to talk to people, we have only seen the queue move about 5k people in the past 5 minutes.
Yep, it's definitely moving a little slower than usual but it is confirmed to be clearing.
Bex, you might want to talk to people, we have only seen the queue move about 5k people in the past 5 minutes.
Yep, it's definitely moving a little slower than usual but it is confirmed to be clearing.
The queue is moving a little slowly but it's definitely clearing.
The queue is moving a little slowly but it's definitely clearing.
This didn't age well... 7 min in, only about 10k down
Yep
This didn't age well... 7 min in, only about 10k down
Yep
We're checking into this! If this happens to you, please provide as much detail about what happened as possible and we will pass this onto the team to investigate.
We're checking into this! If this happens to you, please provide as much detail about what happened as possible and we will pass this onto the team to investigate.
A switch back to the model of letting people create character before the league actual starts and have most people go through queue before the league starts would probably be a good idea in the future imo.
We are discussing that as an option as a result of the queue moving slower than expected today.