We believe we've resolved issues, is anyone still seeing the error 29/43 symptoms?
Looks like it's related to the issues in the thread about locking in characters. We're actively troubleshooting. Seeing some network issues between our services that we're trying to resolve.
What region are you seeing this? NA or EU?
We're still working to track down this error. Did just see a spike of logouts as well, but that seemed to recover pretty quickly. Seeing some connectivity issues very periodically between some services, which players who are seeing the character select issues may be seeing this.
We're taking a look at this. For those of you running into issues on EU, what country are you playing from? I'm seeing a particular game server that has slightly higher errors, but don't want miss a more systemic issue.
Shouldn't VALORANT get its own little "problems" exclamation point like both LoL and LoR have? especially on EU servers where server issues seems to be a daily tradition...
While many of our services will be separate, there are certain ones that make sense to be shared from a simplicity of operations standpoint. This particular impacted all the games in different ways since we all use that amazon location differently.
EU tends to see a lot more issues in general as the play patterns in europe tend to have narrower peaks where lots more players will be online at once, whereas NA's play patterns are more spread out. This means a lot of our available server/capacity is in use at once, and if some errors or services run into trouble, that extra space can be used up trying to process those errors and can cause cascading issues.
We're learning a lot about where the strain in our systems are from this beta, and we hope issues you all have been seeing this week are quickly mitigated over the coming days.
Read moreThere appear to be repeat incidents happening in our AWS there, seeing issues across mutliple games. We have a team looking to get matchmaking recovered.
We believe we've made some adjustments that should reduce impact when we see these latency increases. Hopefully, it's not continued but should minimize the impact you all were seeing.
There appear to be repeat incidents happening in our AWS there, seeing issues across mutliple games. We have a team looking to get matchmaking recovered.
We believe we're seeing recovery after a network re-route with one of our providers.
The issue reappeared, we're moving routes away from the problematic exchange. Should hopefully resolve recurring issues.
We believe we're seeing recovery after a network re-route with one of our providers. Anyone continuing to see the same errors on login?
Well, it did recover for about 30 minutes, seeing something similar crop back up
Queue are off ahead of planned maintenance
Hi all,
We're actively looking into issues some players may be seeing with character select. Will try to update shortly.
We're actively looking into game start issues. When you're stuck in character select, are you able to select characters and it just never loads into game? Or do all characters show as unpickable?
Everything is normal - just when all pick nothing happens and timer goes to zero, where nothing happens.
Thank you, that's good context!
Currently can't even queue to get to character selection
Are you seeing any errors when trying to get into queue? or is it just failing to join the queue?
we 3 get into a lobby, 1 of us can't
picklock in. timer runs to zero and 2 of us get put into a new lobby, then that one reaches zero and we get split again. all of these lobbies have the same players on our team.
interesting, so it's the same 5 players that end up in the new game lobbies, but your party splits?
My friend told me someone he knows was struggling for fps on EU servers but on NA servers it is much higher?
I hope you are aware of the current FPS drops in game? At launch this game was ABSOLUTELY solid for me but after the last couple of patches the game feels very sluggish.
Do you know when they feel that started? There's not a fundamental difference between the two regions as far as set up, but there are different levels of players on different servers, so possible we're reaching capacity hits for some players on a subset of the servers. Do you know what the fps they were getting before and what they're seeing now?
We made some adjustments that may have helped (seeing healthier metrics). Hoping this resolves for the players who had the issue (namely getting to the end of character select and the game not starting).
We made some adjustments that may have helped (seeing healthier metrics). Hoping this resolves for the players who had the issue (namely getting to the end of character select and the game not starting).
If you're still seeing the same game start issues from character select, could you DM me your shootergame logs? We'll take a closer look. C:\Users\YOURUSERNAME\AppData\Local\ShooterGame\Logs
Any info on ranked introduction ?
none yet but we'll have an announcement soon about our intent