Posts by [Fatshark] Julia

<3 Friendly reminder to all, for the benefit of you, I and Fatshark as a whole! <3
Please post any bugs, errors, crashes or any problems you're experiencing in the 'Bug Reports' discussion, and not in the 'General' discussion. https://steamcommunity.com/app/552500/discussions/8/
We will rarely respond to reports made in the 'General' discussions.
I monitor the 'Bug Reports' discussion throughout the day (Monday to Friday, and sometimes during the weekends) and will:
- Respond to every report made. Delays to be expected during busier periods
- Raise any reported bugs internally where needed
- Investigate your crashes or errors (and recommend solutions if it indicates a local issue)
- Do my absolute best to help with any problems you're experiencing!
I monitor various channels throughout the day and unfortunately there's simply not enough hours in the day (and I'm nowhere near robot enough) to be able to monitor the 'General' discussions as well and be on hand to help, as much as I wish I ... Read more
Originally posted by Red: Only the host is going to have that file right? Because I cannot find it anywhere so I'll have to ask him when he comes back online.

Sorry I wasn't very clear in my response, I mean after a crash occurs a crash report window should pop up which will contain a long 'GUID' string and an option to 'Copy to Clipboard'. I understand you might not want to play the map again due to the crash, but if you do - and happen to crash again - it would be appreciated if you could copy and paste the report in here. Read more
Originally posted by Red: The crash is still there.

Could you (or anybody else reading this, and still experiencing crashes) send me the long 'GUID' string produced when the crash occurs, please? It would be much appreciated.
Heroes!
Today we've put out 1.6.0.1 which addresses a few issues introduced in patch 1.6 - The Anniversary Update:
Fixes
  • Fixed one case which could lead to a crash in the 'Obese Megalodon' on the event level 'A Quiet Drink'.
  • Changed the quest 'No Bottle Left Unemptied' so that it requires a total of 99 ales to be drunk, across all sessions. The quest tracks all party members, so if the host drinks 20 ales and each client drinks 20 ales, the total tracked progress would be 80 ales for each player's quest progress. Prior to this patch, should a player have drunk 99 ales or more, the quest should auto-complete upon logging in once more during the event.
  • Fixed erroneous rain sound effects heard whilst playing 'A Quiet Drink'.
  • Fixed a floating candle on 'A Quiet Drink'.

EDIT: Unfortunately, it seems we didn't catch all instances of the crash. We're actively investigating, but not been able to reproduce the crash once yet internally. Work continues to solve it once and for all, and we apolo... Read more
Heroes!
Today we've put out 1.6.0.1 which addresses a few issues introduced in patch 1.6 - The Anniversary Update:
Fixes
  • Fixed one case which could lead to a crash in the 'Obese Megalodon' on the event level 'A Quiet Drink'.
  • Changed the quest 'No Bottle Left Unemptied' so that it requires a total of 99 ales to be drunk, across all sessions. The quest tracks all party members, so if the host drinks 20 ales and each client drinks 20 ales, the total tracked progress would be 80 ales for each player's quest progress. Prior to this patch, should a player have drunk 99 ales or more, the quest should auto-complete upon logging in once more during the event.
  • Fixed erroneous rain sound effects heard whilst playing 'A Quiet Drink'.
  • Fixed a floating candle on 'A Quiet Drink'.

EDIT: Unfortunately, it seems we didn't catch all instances of the crash. We're actively investigating, but not been able to reproduce the crash once yet internally. Work continues to solve it once and for al... Read more
https://steamcommunity.com/app/552500/discussions/0/2590022385654225977/
I've responded to your post in the 'Bug Reports' discussion, Orery. Locking post.
The crash during the anniversary event will be patched shortly.
If your problems persist after 1.6.0.1 has been pushed live, please create a report in the 'Bug Reports' discussion: https://steamcommunity.com/app/552500/discussions/8/
Locking post.
Your progress is stored on our servers. You may be prompted to re-run the prologue, but your progress will be restored thereafter.
If restarting Steam doesn't work, you can try:
- Rebooting your PC
- Clearing Steam's download cache
- Changing Steam's download region
Originally posted by EnragedFountain: Are you hosting? It seems it's currently bugged for hosts and only clients will complete the challenge.

This is correct, unfortunately. We're currently deciding on the best course of action to remedy this.
Sorry to all who have been affected.
If anybody is wondering what the influx of Easy Anti-Cheat-related negative reviews is about, it's because we recently refused to lift a ban from a player who had quite obviously attempted to cheat in Vermintide 2. This player and their associates then decided to review bomb us immediately after.
Unfortunately potentially new players are reading these reviews and are now under the impression that Easy Anti-Cheat may simply hit them with the ban hammer for no reason whatsoever, which isn't the case at all. As long as cheating software isn't running in parallel with Vermintide 2, you'll be A-OK! Read more
Originally posted by TheBlackKaiser: Can you at least confirm if I'm on the right track?

It's close!
Check this out: https://www.twitch.tv/videos/392200867?t=01h34m31s
I appreciate this isn't much help right now, but it'll be added to the Collector's Edition at some point. :)
Originally posted by smoky:
Originally posted by Fatshark Julia:
Do you think you could upload the console log instead, please? <3
The GUID doesn't match up unfortunately.

https://pastebin.com/Vk3iX79v
console log :)

Thank you very much! Read more
Originally posted by Deshanda: [Script Error]: Vermintide 2. You need to have the Steam Client running to play the game.
-----------------------------------------------
crashify://ef36aaf4-e9ee-4a4e-ac5e-53a144d02005

Yes, perfect! Are you launching Vermintide 2 via the Steam client, or directly via the executable?
Originally posted by smoky:
Originally posted by Fatshark Julia:
Send me your reports, please.

https://pastebin.com/DdUWyWde
Complete dump file analysis.
crash_dump-2019-03-08-12.56.53-a01387c6-1e93-4cbf-8800-2eedae1c9318.dmp
I guess the GUID is a01387c6-1e93-4cbf-8800-2eedae1c9318 then.

Do you think you could upload the console log instead, please? <3
The GUID doesn't match up unfortunately, so I'm unable to search it. Read more
Originally posted by Deshanda: smokey at least you can get in i try to start it and it crashes me right befor i can even load in the game sent the crash report tough the game not sure if i need to do it some other way

That is helpful, but if you could copy and paste the crash report in here (what we need to see is the long 'GUID' string) I can look in to it right now.
Originally posted by Xandl: crashes all the time

Send me your reports, please.
It would be appreciated if anybody experiencing crashes could send me their crash reports.
Originally posted by Dotnl: aaaaaand crassshhhh right at the end :(

Pleeease send me your crash reports!