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PSA: OpenSSL Connectivity Issues (FIXED)

[DE]Zach 2 years ago

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EDIT Aug 12th @ 11:34am ET: Our network partners have confirmed this issue is mitigated. If you are still facing this issue please follow the steps below.

Hi Tenno!

We are currently investigating connectivity issues for users facing ‘OpenSSL SSL_connect’ errors. While this issue does appear to be widespread across the globe, it is only affecting a small group of players.

If you are running into this error, your diagnostic logs would greatly help us identify the issue.

You can find a guide on how to get your logs here:
https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

When you have your logs, you can send them to our support team with a description of the issue you are facing, including the keywords ‘Open SSL’ and ‘SSL_connect’:
https://digitalextremes.zendesk.com/hc/en-us

As a recommended step, you can open this diagnostic website and include the results in your ticket to support:
https://www.t1info.net/4wm238

We are acti... Read more

Network issues 10 August 2022

[DE]Zach 2 years ago

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Hi Tenno!

If you are running into this issue, we highly recommend updating your Windows OS. As well, sending us your logs will help us identify the issue.

If you run into this issue, you can find how to get your logs here:
https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

When you have your log, you can send it to our support line with a description of the issue you are facing here:
https://digitalextremes.zendesk.com/hc/en-us

Thanks! Read more

DE needs to feed the server hamster

[DE]Zach 2 years ago

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Hi Tenno!

If you are running into this issue, we highly recommend updating your Windows OS. As well, sending us your logs will help us identify the issue.

If you run into this issue, you can find how to get your logs here:
https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

When you have your log, you can send it to our support line with a description of the issue you are facing here:
https://digitalextremes.zendesk.com/hc/en-us

Thanks! Read more

Purchase not showing up in game

[DE]Zach 2 years ago

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Hey Tenno. If you still don't have the Helmet in the game after a restart, please contact our support!

Cheers.

why i got frezze screen so often?

[DE]Zach 3 years ago

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Hey Tenno!

If you are experiencing unusual freezing, and are within the specs to play Warframe, can you try to optimize and validate your game? You can find these options in the Warframe Launcher.

Thanks!

DE the spanish traduction of jupiter- saturn junction is wrong

[DE]Zach 3 years ago

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Hey Tenno!

The quest tracker will update based on what you need to complete next! After testing we could not find an issue you reported - the Jupiter-Saturn junction has the same information in both languages. If you have more information, including a photo, we'd love to take a look.

Cheers.

Banned for amazon prime

[DE]Zach 3 years ago

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Please contact our support for account management. Steam forums cannot help you.

Chat Ban

[DE]Zach 3 years ago

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We reserve the right to temporarily suspend your chat access based on your behavior - in this case, you insulted a channel helper on multiple occasions.

PINNED: TennoCon 2022 Steam Broadcast Issues

[DE]Zach 3 years ago

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Hey Tenno!

We are looking into the Steam broadcast not delivering the drop! Please keep watching as we will be keeping track of active viewers to fulfil the drop.

Thanks all!

EDIT: We have potentially solved the issues! Please follow these tips below if you are still missing a drop.
-If you have watched for more than 30 minutes and not seeing it in your inventory, please try to log into the game. (I got the items but did not see them in my steam inventory)
-You will need to link your SteamId to the game, should prompt you at login. If not they can go to Options-> Social and Click Link Steam Account
-If still having issues, ask them to refresh the stream Read more

Паша учётная запись была приостановлена

[DE]Zach 3 years ago

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Please contact our support if you need assistance with your account.

Banned after being gifted Plat

[DE]Zach 3 years ago

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Please contact our support line for account suspensions. Steam forums cannot help you.

I'm angry at being banned for no reason

[DE]Zach 3 years ago

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These forums cannot assist you. Please contact our support. If you believe you have been incorrectly banned then our team will assist you.

Buffs which decay 1 by 1 fail to decay/re-stack correctly [Fix Pending]

[DE]Zach 3 years ago

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Hey Tenno!

This bug is on our radar, and potential fixes are being tested as we speak! Thanks for the report.

Cheers.

FYI bug

[DE]Zach 3 years ago

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Hey Tenno!

We are looking into this now. Thanks for the report!

tempestarii crash

[DE]Zach 3 years ago

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Hey Tenno. If you run into this crash again, make sure to use the crash reporter to collect your WAR#. This will tell us all the information we need as to why you crashed. Cheers.

Nora’s Mix Vol. 1 Ending Soon + What’s Next!

[DE]Zach 3 years ago

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10 minutes ago, Hexsixth said:
These should not be daily acts, I hope this is just a misprint. Every other 'Complete x amount of bounties' and 'Complete [mission] 3 times' act is a weekly.

Post has been edited to reflect 'weekly' acts! This was the intended design. Daily was a typo!

Nora’s Mix Vol. 1 Ending Soon + What’s Next!

[DE]Zach 3 years ago

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Originally posted by «Wodan»: "We have removed the Elite Weekly Act ‘Silent Eliminator’ which required you to complete a level 30 Exterminate without triggering alarms."
But why? This is probably one of the easiest Weekly Acts in the game for people who are properly geared.

This mission could be easily completed by selecting a tileset with no alarms! Nightwave aims to lightly challenge Tenno to try something new, which with this tactic, took away from the spirit of Nightwave. Read more

Nora’s Mix Vol. 1 Ending Soon + What’s Next!

[DE]Zach 3 years ago

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Insert Disc 2.

Hey there, Dreamers!

It’s time for Nightwave: Nora’s Mix Vol. 1 to come to an end! The current Nightwave will end on Sunday, July 10th at 7pm ET - be sure to spend your remaining Nora’s Mix Vol. 1 credits before then. Any remaining Nora’s Mix Vol. 1 Creds can be sold for Credits afterwards.

What’s Next?
"It's that time again, Dreamers."

While Nora may like change in the System, she’s not one to stop the party when things are going her way. Introducing Nora’s Mix Vol. 2 - launching on all platforms on July 17th!

Similar to Vol. 1, Nora’s Mix Vol. 2 will continue our design goals for Nightwave. We still want to add new weekly goals for Tenno to complete, while being able to focus on our 2022 development goals! You can read more about our Nightwave philosophy in our post earlier this year!

Like previous editions of Nightwave, we will be including duplicate protection for rewards that you have already unlocked. Identical to Nora’s Mix Vol. 1, T...

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