@Keffffffff You should email us at: [email protected]
@ListenBoiiii I am sorry for the delay. We have been working to streamline our CSR pipeline, and increase its effeciency. Have you tried emailing our new CSR email?: [email protected]
@SexySchafer I am sorry for the delay. We have been working to streamline our CSR pipeline, and increase its effeciency. Have you tried emailing our new CSR email?: [email protected]
Hey Townies, thank you for your patience. We have resolved the issue, and the game is back up!
@lognostic Yes, we are still looking into the issue currently, but we will make a post when everything has been resolved.
Hey Townies, we are looking into the connectivity issues. Thank you for the heads up.
@Derpynarwhal204 @BlankMediaGames Did it crash, and then you went to log in and you were suspended? Or did it crash, and then later that day, or even days later you were suspended?
@GemTrainer @BlankMediaGames I am sorry you have had issues getting into contact with us. We have been working on consolidating and improving the efficiency of our CSR pipeline. If you haven't already, then I would recommend emailing us at our new support email: [email protected]
@zambranoaustin1 Our response time is generally 3-5 business days, but we have been working to consolidate our CSR pipeline to help improve effeciency in the long term, this may slow things down in the short term. Be sure you are mailing us at our new email: [email protected]
@Jess124679 I am sorry you have had issues getting into contact with us. We have been working on consolidating and improving the efficiency of our CSR pipeline. If you haven't already, then I would recommend emailing us at our new support email: [email protected]
@RealPrisec Appealing would get your account unbanned if the report was invalid. Normally appeals aren't granted unless a report was invalid, or some extenuating circumstances.
The server issues should have subsided everyone. Thank you for your patience!
@gothpee You are able to post an appeal here: https://www.blankmediagames.com/phpbb/viewforum.php?f=40&sid=2f6ba6c125b6fb488c3f00cba553f67f
@princebubbleyum I am sorry you have had issues getting into contact with us. We have been working on consolidating and improving the efficiency of our CSR pipeline. If you haven't already, then I would recommend emailing us at our new support email: [email protected]
@FurryMoustache You are able to post an appeal here: https://www.blankmediagames.com/phpbb/viewforum.php?f=40&sid=2f6ba6c125b6fb488c3f00cba553f67f
Hey Townies, we are looking into the server issues. Thank you for letting us know.
@VinToaster We are currently investigating this issue, and believe we have a solution. Hopefully we can test it, and get the fix out in the near future.
@Silent_Night13 We are currently working on improving our CSR pipeline. Our newest support email is: [email protected]
This should be posted everywhere we list a support email now I believe. If you see a different email listed somewhere, then please let us know.
@RealPrisec If you would like to appeal a ban, then you would need to post here: https://www.blankmediagames.com/phpbb/viewforum.php?f=40&sid=47edce26774ae6a09b03d841ce015ac1
@EavenBall What is happening exactly when you try to use them? Some screenshots may help us figure out what is going on.